Ratings based on 11 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
100% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
2.8 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Locked in!!!

Posted 30-Nov-2014
Pros: Location, price.
Cons: They need 24 hour desk coverage or a door that locks to the outside but can be opened from the inside.
The biggest problem was that there was nobody on staff to let me out of the hotel at 4 AM when I told them I needed to leave to catch a flight. They lock the doors (with a key) every night. I'd requested that they reserve a taxi for me, but was told that calling a taxi as needed would be no problem. But there was nobody on duty at reception when I went to leave. A note saying I needed a taxi at 4 AM was posted at the reception desk, so the staff should have been aware. Fortunately, the doors were not especially "robust" and I was able to pull them open despite the lock and get out.. Hopefully they weren't permanently damaged. After that I had to walk a few blocks with luggage to find a taxi.. Other than that, the place was fine. A little expensive for what you get, but nothing for the tourist in Caratgena is cheap. It's in a good location in the old city, close to tourist sites, stores, and restaurants. The room wasn't huge but it's perfectly acceptable. My room overlooked the street but had a double door to the balcony to cut the noise. Breakfast was typical - fruit, eggs, toast, juice and a hot drink. Some of the staff speak English (and my passable Spanish did the rest). They have satellite TV and good AC, plus a ceiling fan. But the hotel is on the second floor and there is no elevator, so if you have luggage you need to haul it up the stairs.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, well located, small rooms

Posted 22-Sep-2014
Pros: Breakfast, location, staff
Cons: Bathroom cleanliness
Location: walking distance to all the hallmarks of the old city
The rooms were far smaller than what we expected from the pictures, the AC did not work properly and the bathroom was not clean... as what you would expect from a hotel you pay this kind of money for. The truth is we did not spend a lot of time in the hotel, and it was comfortable enough for sleeping at night. Great breakfast, great location.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom México DF

CON LA MEJOR UBICACIÓN EN EL CENTRO DE CARTAGENA

Posted 18-Sep-2014
Pros: El edificio y la vegetación del patio son muy agradables. Como ya dije, el servicio.
Cons: Los baños, sin duda.
Location: Cerca de las plazas, restaurantes, centros de diversión y a un lado de la catedral. Todo se puede hacer caminando.
Magnífica atención, el desayuno incluido es sencillo pero satisfactorio, ideal para usarlo como centro de actividad turística. No espere lujos, se trata de un hotel muy agradable y con excelente calidad-precio.
4 out of 5
Recommended
for Getaway With Friends
by Guillaumefrom Ecuador

good location

Posted 27-Jul-2014 on Hotels.com
it was very confortable , friendly staff.. the only little problem was the room without window
1 out of 5
Recommended
for Personal Event
by Arifrom New York US

OK hotel but not budget hotel

Posted 02-Jan-2014 on Hotels.com
this hotel should be no star hotel, good hotel just to be in the central area for couple nights, not cheap hotel either. room no window, no hot water, cemetery bed, bad smell, friendly worker and very noise from pizza restaurant.
3 out of 5
Recommended
for Everyone
by Herman

This traveller left a rating score only Posted 02-Jan-2014
4 out of 5
Recommended
for Everyone
by A verified traveller

Beste Lage mitten in der Altdtadt

Posted 28-Dec-2013
3 out of 5
Recommended
for Everyone
by Billfrom Florida

Condition of hotel.

Posted 08-Oct-2013
Pros: Location
Cons: Everything
If you want to stay in old town about the best there is, otherwise it is less than one star.
1 out of 5
Recommended
by E Sorensen

No recomiendo Centro Hotel

Posted 07-Jan-2013 on Hotels.com
El Centro Hotel no es un hotel, es más bien un "bed & breakfast" tal como se piblica en la revista GO (Guía del ocio). Además de ser excesivamente caro para lo que es, aunque sea temporada alta en Cártagena. Las toallas viejas y rotas, la tapa del wc también, la rejilla del extractor de baño sucia y vieja, la regadera una porquería, la caja de seguridad de la habitación no cerraba, sábanas viejas y de muy mala calidad. Las ventanas no aislan el ruido de la calle. La limpieza de las habitaciones y del baño deja mucho que desear. El desayuno que esta incluido en la tarifa es malísimo, huevos mal cocinados y el jugo no es jugo es agua con un chorrito de jugo. No lo recomiendo. Pubíquenlo como 2 estrellas. En su página, califíquenlo conforme al estandard internacional. El personal nocturno mal encarado el diurno amable pero sin capacidad para hacer el cambio de fecha de salida que por motivos de cambio de vuelos había que salir el día anterior al programado, tmpoco fue posible hacerlo con anticipación en la página de hoteles.com, por teléfono o correo electrónico. Pretendía cobrar la noche completa, despúes el 20%. Por supuesto no acepté.
4 out of 5
Recommended
by Franklin

decent hotel, good location

Posted 01-Jan-2013 on Hotels.com
I would stay here again. Very friendly and helpful employees.