Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
100% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
2.7 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in Centro. Helpful and friendly staff.

Posted 02-Feb-2015
Location: Right in Centro Historical so is near all the traditional and old sites of the city.
I was not expecting a high end hotel and was hoping for just a place to sleep and unwind from the day the was close to the historical center. This is just that hotel. I am not a pampered tourists and don't care to be treated like one. There are many hotels in the area that are set up to pamper it's guests. So I feel fortunate to be in the historical center among all the high end shops and hotels but still feel like I was staying in a Colombian hotel. Centro Hotel feels like real Colombia and felt like home soon after I checked in.
3 out of 5
Recommended
for Everyone
by A verified traveller

Locked in!!!

Posted 30-Nov-2014
Pros: Location, price.
Cons: They need 24 hour desk coverage or a door that locks to the outside but can be opened from the inside.
The biggest problem was that there was nobody on staff to let me out of the hotel at 4 AM when I told them I needed to leave to catch a flight. They lock the doors (with a key) every night. I'd requested that they reserve a taxi for me, but was told that calling a taxi as needed would be no problem. But there was nobody on duty at reception when I went to leave. A note saying I needed a taxi at 4 AM was posted at the reception desk, so the staff should have been aware. Fortunately, the doors were not especially "robust" and I was able to pull them open despite the lock and get out.. Hopefully they weren't permanently damaged. After that I had to walk a few blocks with luggage to find a taxi.. Other than that, the place was fine. A little expensive for what you get, but nothing for the tourist in Caratgena is cheap. It's in a good location in the old city, close to tourist sites, stores, and restaurants. The room wasn't huge but it's perfectly acceptable. My room overlooked the street but had a double door to the balcony to cut the noise. Breakfast was typical - fruit, eggs, toast, juice and a hot drink. Some of the staff speak English (and my passable Spanish did the rest). They have satellite TV and good AC, plus a ceiling fan. But the hotel is on the second floor and there is no elevator, so if you have luggage you need to haul it up the stairs.
4 out of 5
Recommended
for Getaway With Friends
by Alejandrafrom Chile

Posted 15-Oct-2014 on Hotels.com
En la reserva aparecía un precio por dos noches y al pagar me cobraron ese precio por 2. No se sí el error fue de hoteles.com o del hotel, pero aunque el hotel es barato es bueno saber desde antes cuanto cobran.
3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, well located, small rooms

Posted 22-Sep-2014
Pros: Breakfast, location, staff
Cons: Bathroom cleanliness
Location: walking distance to all the hallmarks of the old city
The rooms were far smaller than what we expected from the pictures, the AC did not work properly and the bathroom was not clean... as what you would expect from a hotel you pay this kind of money for. The truth is we did not spend a lot of time in the hotel, and it was comfortable enough for sleeping at night. Great breakfast, great location.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom México DF

CON LA MEJOR UBICACIÓN EN EL CENTRO DE CARTAGENA

Posted 18-Sep-2014
Pros: El edificio y la vegetación del patio son muy agradables. Como ya dije, el servicio.
Cons: Los baños, sin duda.
Location: Cerca de las plazas, restaurantes, centros de diversión y a un lado de la catedral. Todo se puede hacer caminando.
Magnífica atención, el desayuno incluido es sencillo pero satisfactorio, ideal para usarlo como centro de actividad turística. No espere lujos, se trata de un hotel muy agradable y con excelente calidad-precio.
4 out of 5
Recommended
for Getaway With Friends
by Guillaumefrom Ecuador

good location

Posted 27-Jul-2014 on Hotels.com
it was very confortable , friendly staff.. the only little problem was the room without window
1 out of 5
Recommended
by Juan Pablofrom Bogotá

Pésimo hotel, pésimo servicio, pésimo gerente

Posted 04-Feb-2014 on Hotels.com
Pésimo, me sacaron al segundo día porque el hotel estaba lleno. Una vergüenza de hotel y de gerente. Todo un atropello.
1 out of 5
Recommended
for Personal Event
by Arifrom New York US

OK hotel but not budget hotel

Posted 02-Jan-2014 on Hotels.com
this hotel should be no star hotel, good hotel just to be in the central area for couple nights, not cheap hotel either. room no window, no hot water, cemetery bed, bad smell, friendly worker and very noise from pizza restaurant.
3 out of 5
Recommended
for Everyone
by Herman

This traveller left a rating score only Posted 02-Jan-2014
4 out of 5
Recommended
for Everyone
by A verified traveller

Beste Lage mitten in der Altdtadt

Posted 28-Dec-2013