When our first hotel called the day before we were set to leave to say it was overbooked, the Santa Teresa stepped in to accommodate. This was our first trip to Colombia and knowing we were staying at the Santa Teresa made us feel even more excited. The service was great, from our tour of the hotel and our room to the daily cleaning service to the pool and restaurant staff. This is not a discount hotel - be prepared for some pretty hefty additional charges, esp with some meals. But if you are treating yourself (and if you are staying at the Santa Teresa, I assume you are!) this is a perfect hotel. Fantastic location, the rooftop pool is amazing. And the shower! Oh that shower!
The rooms were far smaller than what we expected from the pictures, the AC did not work properly and the bathroom was not clean... as what you would expect from a hotel you pay this kind of money for. The truth is we did not spend a lot of time in the hotel, and it was comfortable enough for sleeping at night. Great breakfast, great location.
Friendly staff very clean rooms all in all definitely recommend this to anyone thinking of going , I'm already planning on going back in a couple of months I'll definitely be staying in the Hampton hotel in Cartahena Columbia.
michael from New York
Considered by many one of the top leisure destinations in the world discover the enchanting heritage of the Caribbean with …More
What a lovely time, from morning buffet, especially arepa de huevo, to piña coladas at the pool bar, to floating in the mar caribe, to brochettes de carne y mariscos for lunch, siesta in the air conditioned room in bloque 2, sight seeing in the old city, dinner at La plaza de Santo Pedro Claver and returning to the comfort of an enormous king-sized bed, and doing the same next day!
Bravo to el hotel de las Americas!
"Where I will be staying in Cartagena in the future"
Prone to profound laziness, I rarely take time to reflect on places I have stayed, but the staff and room at the Regatta were so wonderful I just have to pass this along. We (myself, wife and newborn baby) couldn't have asked for a more pleasant or satisfying stay in a great city where people do their utmost to promote not only their hotel, but the city, and country, as well. The rooms are converted apartments, and so are very spacious and comfortable, each with its own unique design, and tons of closet space. The beach is directly out front of the hotel, and towel service is provided, although you need to rent chairs and an umbrella ($12-15 all day) if you desire. The location is perfect, easy walking distance to anything you may need (shopping, food), but for me the staff/maintenance's sincerely pleasant, "we will help with whatever " attitude were a most welcome and pleasant part of a spectacular place to stay. Great price, great service, good buffet (simple, but plentiful with great fruit), make this the place I will be staying in Cartagena in the future.
The hotel is well located, clean and fairly new. The staff could be more attentive, and they definitely need a maintenance crew. They could not turn on the water heater in the room nor in the jacuzzi. The top floor jacuzzi was never working.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.