Room type

Standard King Room

Max Occupancy: 3 guests (up to 1 child)

Standard King Lake View Room

Max Occupancy: 3 guests (up to 1 child)

Privilege Lake View Room

Max Occupancy: 2 guests (up to 1 child)

Studio Apartment

Max Occupancy: 3 guests (up to 1 child)

Get an overview of this hotelFamily-friendly hotel with restaurant and indoor pool

nectar

Location

This family-friendly Caroline Springs hotel is located on a lake, 4.6 mi (7.4 km) from Watergardens Town Centre, and within 12 mi (20 km) of Highpoint Shopping Centre and Flemington Racecourse. Galli Estate Winery and Tabcorp Park are also within 12 mi (20 km).

Hotel Features

A restaurant, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite.

Room Amenities

All 58 rooms provide balconies, sitting areas, and wired Internet. Guests will also find LCD TVs, minibars, and room service.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Mercure Melbourne Caroline Springs provides a spa tub and a fitness center. The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

Event facilities include a conference center, conference space, and meeting rooms. This family-friendly hotel also offers a terrace, complimentary newspapers in the lobby, and dry cleaning/laundry services. Onsite self parking is complimentary.

Mercure Melbourne Caroline Springs is a smoke-free property.

  • Free newspapers in lobby
  • Spa tub
  • Television in lobby
  • Fitness facilities
  • Indoor pool
  • Free WiFi
  • Front desk (limited hours)
  • Babysitting or childcare (surcharge)
  • Total number of rooms - 58
  • Bar/lounge
  • Breakfast available (surcharge)
  • Coffee shop or café
  • Conference space
  • Dry cleaning/laundry service
  • Billiards or pool table
  • ATM/banking
  • Elevator/lift
  • Meeting rooms 3
  • Terrace
  • Luggage storage
  • Restaurant
  • Year Built 2011
  • Conference center
  • Free self parking
  • Smoke-free property
Show all hotel amenities

Family Friendly Amenities

  • Family Hotel
  • Indoor pool
  • Free Wi-Fi
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Cribs/infant beds (complimentary)

Internet

Available in all rooms: Wired internet access ( 15 AUD per 24-hour period )

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Balcony
  • Wired high-speed Internet access (surcharge)
  • LCD TV
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Phone
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • Shower only
  • Iron/ironing board
  • Desk
  • In-room safe (laptop compatible)
  • Climate control
  • Air conditioning
  • Room service (limited hours)
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
Show all room amenities

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning.

Westwaters Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Show dining options

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Playground on site
Show recreation options

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility
  • Roll-in shower

Hotel Policies

Check-in

Check-in time ends at 11 PM

Minimum check-in age is 18

Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.
Guests are required to contact the hotel in advance if arriving outside of normal check-in hours. Contact information can be found in the booking confirmation.

Check-out

Check-out time is 10 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Parking height restrictions apply

No pets or service animals allowed

Show all policies

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AUD 5 and AUD 25 per person (approximately)
  • Fee for in-room high-speed Internet (wired): AUD 15 per 24-hour period (rates may vary)
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 44 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

National Rating

This property does not have an official STAR Rating from Star Ratings Australia. For the benefit of our customers, we have provided a rating based on our rating system.

Sorry, we seem to have had an issue loading our review content. Try again?