Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by Gordon

This traveller left a rating score only Posted 04-May-2015 on Hotels
5 out of 5
Recommended
for Business Travellers
by Samuel from Leeds

Nice welsh hotel

Posted 26-Apr-2015 on Hotels
Was due to arrive very late so rang ahead and the staff made sure it was no issue. When I arrived the service was very quick and professional, despite the late hour I was in my room in less than 5 minutes. The room was big and comfortable with all the facilities you expect in a modern hotel. My only complaint would be the double bed was two singles pushed together. Breakfast was nice and cooked to order, instead of the standard buffet. The hotel is quite far from any towns or villages, which could be an issue if you want to go out. But it means the hotel itself is very quiet and peaceful.
5 out of 5
Recommended
for Couples
by Richard from Bristol

Top hotel, amazing staff, highly recommend!

Posted 02-Apr-2015 on Hotels
Very friendly helpful staff, made you feel comfortable and couldn't do enough for you. The hotel was clean and picturesque, would definatly recommended it to friends and family. The food was amazing, and had two menus, so there was a good variation. The spa was clean and went with the theme of the Roman town Usk.
4 out of 5
Recommended
for Business Travellers
by Dirk from Northampton

March_2015

Posted 14-Mar-2015 on Hotels
Very nice Location, Rooms/Bath a bit old. Breakfast very good and fresh cooked. Friendly Staff. Sauna Temp bit low (75C).
3 out of 5
Recommended
for Business Travellers
by Mark from New Forest

Comfortable stay, some rooms tired great service

Posted 16-Jan-2015 on Hotels
Comfortable stay in a character hotel. Great food, great service.
4 out of 5
Recommended
for Business Travellers
by Mark from New Forest

Comfortable stay, great gym.

Posted 10-Jan-2015 on Hotels
Comfortable stay, great gym. Some rooms in need of a refurbished but the update programme is making good progress. Staff always professional and friendly.
5 out of 5
Recommended
for Everyone
by Bert from North Carolina

Brief stay near Cardiff

Posted 25-May-2014
Pros: Lovely setting with helpful staff.
Cons: Reliable internet service
Pleasant great value booked on line. Use the directions provided and drive through Usk.
3 out of 5
Recommended
for Everyone
by A verified traveller

Brief Review

Posted 24-Feb-2014
Pros: Location Reasonable price Room size
Cons: Quality of Food - The lunch menu is poor and the quality not great. Eevening food is better but over priced. Breakfast could also be better.
Very reasonably priced hotel in a beautiful location. The rooms are very decent and staff very nice and attentive. The only thing that let the place down was the quality of food and lack of joined up approach between the main hotel and spa (there is no food or drink in the spa and in order to eat you have to get dressed and walk round to the main building which isn;t ideal when trying to enjoy the spa facilities and relax).
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice location

Posted 23-Feb-2014
Fine for our purpose. Spa & pool great. Helpful staff
4 out of 5
Recommended
for Everyone
by RC EB from UK

Good facilities in rural surroundings

Posted 03-Sep-2013
Pros: Reasonable price and spa facilities.
Cons: In places looking a little worn.
Location: Good rural location with plenty of walking routes within easy reach of M4 and urban centres.
Needing some upgrading in places but overall good.