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Mercure Cardiff Holland House Hotel & Spa

Newport Road Cardiff, CF24 0DD Wales

Family-friendly Cardiff hotel near Capitol Shopping Centre

In city center
This family-friendly hotel is located in the city center, close to Capitol Shopping Centre, St. David's Centre, and Queen Arcade. Also nearby are Bute Park and St. David's Hall. Show more
Spa and fitness
In addition to a restaurant, Mercure Cardiff Holland House Hotel & Spa features an indoor pool. Other amenities include a full-service spa and a conference center.
30-inch flat-panel TVs
In addition to flat-panel televisions with satellite channels, guestrooms include air conditioning. Bathrooms come with separate bathtubs and showers and makeup/shaving mirrors. Hide

GUEST REVIEWS

4.2out of 5

Expedia Guest Rating

93%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

See all #### TripAdvisor Reviews


Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 30/06/2013. The check-out date cannot be after 30/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Standard Classic Room - Best Rate
1 queenCotton linens. View of the city. Desk. 30-inch flat-panel television with satellite channels. Wired and wireless Internet access (surcharge). Laptop-compatible safe and in-room safe. Complimentary newspapers. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer, makeup/shaving mirror, and complimentary toiletries. Blackout drapes/curtains, iron/ironing board, and trouser press. Air conditioning. Turndown service available on request.
Upgraded Privilege Room with a dbl Sofa - Best Rate
1 queenCotton linens. View of the city. Desk. 30-inch flat-panel television with satellite channels. Wired and wireless Internet access (surcharge). Laptop-compatible safe and in-room safe. Complimentary newspapers. Ensuite bathroom with separate bathtub and shower. Bath amenities include hair dryer, makeup/shaving mirror, and complimentary toiletries. Blackout drapes/curtains, iron/ironing board, and trouser press. Air conditioning. Turndown service available on request.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18
  • Check-out time is 11 AM
  • American Express accepted
  • Diners Club accepted
  • MasterCard accepted
  • Visa accepted
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Fee for wireless Internet in business center: GBP 9.00 (for 24 hours, rates may vary)
    • Fee for wireless Internet in all public areas: GBP 9.00 (for 24 hours, rates may vary)
    • Fee for in-room wireless Internet: GBP 9.00 (for 24 hours, rates may vary)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

  • Accessible bathroom
  • Handicapped parking
  • In-room accessibility

Property Amenities

  • 24-hour front desk
  • Air-conditioned public areas
  • Total number of rooms - 165
  • Bar/lounge
  • Express check-in
  • Express check-out
  • Room service
  • Designated smoking areas
  • Laundry facilities
  • Currency exchange
  • Parking limited (surcharge)
  • Luggage storage
  • Number of floors - 15
  • Massage - spa treatment room(s)
  • Multiple small meeting rooms
  • Restaurant(s) in hotel
  • Ballroom(s)
  • Sauna
  • Banquet facilities
  • Swimming pool - indoor
  • Beauty services
  • Business services
  • Complimentary newspapers in lobby
  • Multiple large conference rooms
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Exhibit space
  • Fitness facilities
  • Full-service health spa
  • Health club
  • Tours/ticket assistance
  • Wireless (high-speed) Internet access - surcharge
  • Wired (high-speed) Internet access - surcharge
  • Multilingual staff
  • Parking (surcharge)
  • Room service (24 hours)
  • Conference center
  • Number of meeting/conference rooms - 19
  • Secretarial services
  • Smoke-free property
  • Number of buildings/towers - 1
  • Spa services on site
  • Spa tub
  • Steam room
  • Tour assistance
  • Wedding services
  • Wheelchair accessible

Rooms

Mercure Cardiff Holland House Hotel & Spa offers 165 air-conditioned accommodations with laptop-compatible safes and safes. Rooms feature city views. 30-inch flat-panel televisions come with satellite channels. Bathrooms include separate bathtubs and showers, makeup/shaving mirrors, complimentary toiletries, and hair dryers.

In-room wired and wireless high-speed Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and direct-dial phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A turndown service, in-room massages, and wake-up calls can be requested. Housekeeping is provided daily.

Room Amenities

  • Climate control
  • Direct-dial phone
  • Wake-up calls
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Trouser press
  • Satellite television service
  • Complimentary newspaper
  • Air conditioning
  • Coffee/tea maker
  • Blackout drapes/curtains
  • In-room massage available
  • Daily housekeeping
  • Turndown service (on request)
  • Private bathroom
  • Complimentary toiletries
  • Makeup/shaving mirror
  • Separate bathtub and shower
  • Electronic/magnetic keys
  • Cribs (infant beds) available
  • Flat-panel television
  • Wireless high-speed Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)
  • In-room safe (laptop compatible)
  • City view

Dining

Hodges Restaurant - This restaurant serves breakfast and lunch, and has a bar. A children's menu is available.

24-hour room service is available.

Recreation

  • Swimming on site

Spa

  • Turkish bath/Hammam in spa
  • Massages
  • Number of treatment rooms - 9
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Body treatments
  • Facial treatments

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Mercure Cardiff Holland House Hotel & Spa

4.2
out of 5
avg. guest rating
Hotel service:
4.1
Hotel condition:
4.0
Room cleanliness:
4.1
Room comfort:
4.3
Location:
4.5
Neighbourhood:
4.0
93%

of guests recommend

out of 15 reviews

Write a review of this hotel

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A Traveller from Leicester
4.0
out of 5
Recommends this hotel
Posted 24 Nov 2011

“Impressed”

Reception staff made every effort to move our rooms to a more convenient location. Everyone was very helpful and the rooms were spacious and well-conceived.

A Traveller from Jersey
4.0
out of 5
Recommends this hotel
Posted 29 Oct 2011

“Super pool!”

Good choice while visiting Cardiff. Surfaces in room had not seen a duster of late but otherwise all was well. Lovely pool which after 5pm gets rather but rest of the time nice and quiet

A Traveller from Surrey
4.0
out of 5
Recommends this hotel
Posted 19 Oct 2011

“Very comfortable”

Clean and comfortable, overall good value.

Darren from Isle of Man
5.0
out of 5
Recommends this hotel
Posted 5 Sep 2011

“Great hotel in a good location.”

Hotel is situated near the International Arena, it is also very close to the shops and other attractions. The hotel interior in modern and clean. Rooms were a very good size and layout. We stay in a room on a lower floor, but still had an excellent views with large windows around 2 sides. Bar area was also very good and staff were excellent. I would definately think about returning on my next trip and this hotel is certainly recommended.

Carole B from Belfast, Northern Ireland
5.0
out of 5
Recommends this hotel
Posted 16 Aug 2011

“Excellent Facilities”

Lovely hotel - we got a beautiful room on the 12th floor with fantstic views. I can highly recommend the pool and gym suite as well as Hodges Bar which had a pianist on the Sat night we went in. Prices too were good for the quality of the hotel and the bar prices were not a rip-off. Breakfast was not included with our deal but there were a few cafes just beside the hotel which were open for breakfast/lunch but not dinner. Although the location was good for shopping - it is not far from the top of Queen Street the main shopping street - it was a longer walk to the main restaurant areas. The Queen Street station however is just around the corner and this will take you to the Cardiff Bay area which is fantastic for eating and drinking. While we were there a match was on at the Millenium Stadium and the station was shut so we had to change at Queen Street go to Central Station and then walk about half an hour (though not sure of the way) to get back - so worthwhile checking the events schedule before you visit. Also the bus and train service from the airport to the city is poor (once an hour bus, once every two hours train - and that was during the week!) and we had to get a very expensive taxi since the service did not start early enough of Sun to get us there for the flight. A hotel nearer the centre might have saved us money in that respect but then you would have got a lot more of the hen/stag night palaver going on in those hotels whereas our hotel was quite quiet.

Area recommendations
The Cardiff Bay area was fantastic for eating and drinking but I do not know if there are many hotels in the area. I would probably start looking in that area if I were to go back for a special event in Cardiff.
Getting there
We have spent loads of leisure weekends in at least a dozen cities all over GB. Compared to all of those airports the bus and train links to Cardiff city from the airport were very poor. The bus was once an hour and the train once every two hours and that was Mon - Fri! The bus on Sunday going home did not start until 10am so we had no choice but take a taxi to make our flight. If you take this into account when working out your finances it is not so bad but I was very disappointed having discovered this after I got there - as I would have probably chosen different flights. Check timetablesbefore you fly to make sure you are not incurring any unexpected costs.
A Traveller from Huddersfield
5.0
out of 5
Recommends this hotel
Posted 2 May 2011

“Great room & great pool and gym”

I don't usually review hotels but I thought that this one was superb value for money. The rooms was large and well appointed and the gym and pool very upmarket and a good size. Staff helpful as well.

roger c from southampton
5.0
out of 5
Recommends this hotel
Posted 12 Oct 2010

“first class”

very plush hotel,delivers what is says,would recommend for all types of occasions.

A Traveller from Bristol UK
5.0
out of 5
Recommends this hotel
Posted 28 Apr 2010

“Cardiff - R & R”

The hotel and location was excellent for the City centre, shopping, and sight seeing. The main sights were within walking distance or a bus or train hop away. A very safe and enjoyable time.

Area recommendations
Cardiff Bay and the City Centre Shopping Malls
A Traveller from Cheshire
2.0
out of 5
Recommends this hotel
Posted 11 Oct 2009

“Hotel fine - food yuk”

Good hotel, centrally located with friendy, helpful staff and very comfortable bedrooms. Food however was DIABOLICAL. Stone cold salad Nicoise and, believe me, stone cold potatoes not a good taste, topped by cooked to within an inch of its life luke warm chicken breast. Followed by cold coffee. Our waiter had the grace to be embarrased. Breakfast fine but, again, ultra weak coffee. Would stay there again but eat out.

Traveller's tip
Eat somewhere else.
A Traveller from Auckland, NZ
4.0
out of 5
Recommends this hotel
Posted 24 Sep 2009

“Good stay”

Really good hotel for price paid. Really central to the city. The room was really comfortable. Good pool/sauna facilities, too.

Mercure Cardiff Holland House Hotel & Spa

Newport Road Cardiff, CF24 0DD Wales

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Nearby Points of Interest

  • Capitol Shopping Centre - 0.3 km / 0.2 mi
  • Cardiff Metropolitan Cathedral of St David - 0.5 km / 0.3 mi
  • Cardiff International Arena - 0.6 km / 0.3 mi
  • St. David's Centre - 0.6 km / 0.4 mi
  • National Museum Wales - 0.7 km / 0.4 mi
  • Queen Arcade - 0.7 km / 0.4 mi
  • St. David's Hall - 0.8 km / 0.5 mi
  • St. John the Baptist Church - 0.8 km / 0.5 mi
  • Cardiff City Hall - 0.8 km / 0.5 mi
  • Cardiff Castle - 0.9 km / 0.6 mi
  • Bute Park - 1 km / 0.6 mi
  • Cardiff University - 1 km / 0.6 mi
  • Millennium Stadium - 1.1 km / 0.7 mi
  • Doctor Who Exhibition - 1.9 km / 1.2 mi
  • Wales Millennium Centre - 2.1 km / 1.3 mi

Location Highlights

  • Train station nearby
  • University nearby
  • In city center

The preferred airport for Mercure Cardiff Holland House Hotel & Spa is Cardiff (CWL-Cardiff Intl.) - 15.2 km / 9.5 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Cardiff, Wales, UK (CWL-Cardiff Intl.)

Area:

Cardiff, Wales, United Kingdom: The capital of Wales, Cardiff is a picturesque city along Cardiff Bay. Its city centre is compact, making shopping, dining, and cultural attractions easily accessible. Top draws include Llandaff Cathedral, the National Museum of Wales, Millennium Stadium, and the children’s museum Techniquest.

Mercure Cardiff Holland House Hotel & Spa

Newport Road Cardiff, CF24 0DD Wales