Ratings based on 353 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from Uk

Easy access for Cardiff airport

Posted 19-Jul-2015
Hotel is ideal for the airport/surrounding attractions, room was very adequate for my 1 night stay, bathroom tap didn't turn off and the shower put out more water than the drains could handle leading to the wet room being exactly that water almost made it too the door before I realised. Apart from that was a pleasant
4 out of 5
Recommended
for Everyone
by A verified traveller from droitwich, worcester

Lovely hotel

Posted 11-Jul-2015
Great hotel, although postcode took us to a derelict building, the staff were very polite, room was lovely, breakfast was ok, missed the rest of my breakfast as there was only sausage scrambled egg and beans, could do with more choice, on the whole slept well, we were in a family room for 3, had to ask for an extra cup and teabags ect, as only catered for 2, even though we payed for 3 adults, would stay again. Thank you !
2 out of 5
by A verified traveller

Posted 10-Jul-2015
The staff had bad attitude. The temperature control in the room did not work. The restaurant is terrible. The restaurant delays its opening without notice. The business centre has only one computer and it does not work at all (no printer linked, cannot connect to airline for check-in etc.)
4 out of 5
Recommended
for Everyone
by A verified traveller from Louisiana, USA

Very convenient to the airport.

Posted 07-Jul-2015
Pros: Very helpful staff, good water pressure in the shower.
Very close to the airport although also very quiet too - no problems taking the hotel shuttle to the airport at 5am. The staff are very helpful and organized a decent hot breakfast buffet at 5am for everyone. This is a Holiday Inn Express, not a Marriott so the facilities are proportional to the price which was very reasonable - good value for the money for anyone with an early flight or a late arrival at CWL. It's about a 20 minute bus ride into the center of Cardiff which at 5 pounds per person is a lot less expensive than a taxi - the bus stop for the Airport Express is almost right outside the hotel.
3 out of 5
Recommended
for Everyone
by A verified traveller from Guisborough

Close to Cardiff airport.

Posted 01-Jul-2015
The hotel is convenient, staff are friendly, the place is clean so overall a good hotel for the price. My only complaints are minor, no bacon at breakfast and the two single beds we had were very wobbly.
2 out of 5
Recommended
for Everyone
by A verified traveller

good location because well linked to Cardiff with

Posted 14-Jun-2015
Pros: nothing special or standing out
Cons: Breakfast ok but nothing special.
Location: Just visit the centre of Cardiff
serve it s purpose short (Friday to Sunday) stay and although very close to the airport quiet hotel no noise
4 out of 5
Recommended
for Everyone
by A verified traveller from Gijón (España)

Al lado del aeropuerto. Comodo , limpio

Posted 11-Jun-2015
Comodo ,limpio, autobús enfrente a la ciudad cada 20 min.
5 out of 5
Recommended
for Everyone
by A verified traveller from Defiance, Ohio

Very convenient!

Posted 03-Jun-2015
This hotel isn't really a hotel to enjoy on a vacation, but rather a really nice over night stay to catch a flight the next day. It also has a shuttle bus to take you to or from the airport free of charge. The city bus also stops here and you can catch a ride to or from the Rhoose train stop near by.
4 out of 5
Recommended
for Everyone
by A verified traveller from T

Convenient and comfortable

Posted 27-May-2015
Good value close to airport provided a good rest before a long journey
4 out of 5
Recommended
for Everyone
by A verified traveller

Brilliant location

Posted 03-May-2015
We stayed here for two nights for a nice chilled out weekend with the family. Staff were excellent and facilities were spot on. Nice atmosphere in the bar area and very child friendly. Only disappointment we could really have is the hotel was a bit loud during the night from other guests but this only happened on the Saturday night and it's understandable in a way as the hotel was full. All in all we will be coming back soon.