Ratings based on 238 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travellerfrom W

Comfortable and good quality

Posted 31-Oct-2014
Enjoyable peaceful stay, excellent staff, good quality rooms and pleased that I was able to get a smoking room, and a free continental breakfast!
4 out of 5
for Couples
by A verified travellerfrom british columbia Canada

Convenient to airport

Posted 01-Sep-2014
Pros: Convenience and bar and restaurant
Cons: Room check in etc.
Location: No information
Check in was unorganized, one clerk to service bus loads of guests. Very helpful when we got to speak to someone after a long wait. Similar conditions on checkout. Restaurant and bar service and quality excellent. Hotel rooms a little sparce. Poor communication in advising guests how to use phone for call wake and tV turn on, or information about hotel and services, apart from restaurant.
4 out of 5
for Everyone
by A verified travellerfrom sutton coldfield west midlands

Holiday Inn Express Cardiff Airport

Posted 26-Aug-2014
Pros: location and facilities
Cons: staff more prepared to deal with guests at breakfast time unable to cope.with numbers wanting breakfast.
Location: Cardiff city couple miles away and Barry Island 1 mile away.
comfortable and quiet night used the gym but only three gym equipment bike,running machine and cross trainer. staff friendly
5 out of 5
for Other
by A verified travellerfrom ohio

For an airport hotel it was great!

Posted 25-Aug-2014
Pros: Friendly staff.
Cons: Not a thing
Location: Right next to the Cardiff airport.
My small group choose this hotel due to the closeness to the Airport .We weren't expecting such a great staff! They were very busy when we came down for dinner. And seeing that we were all together they opened up the conference room to us. They really do make the stay !
5 out of 5
by C K Macowfrom London


Posted 24-Aug-2014 on Hotels.com
Best Holiday Inn ever stayed
4 out of 5
for Everyone
by A verified travellerfrom Atlanta, GA

Staff was Great

Posted 22-Aug-2014
Pros: The staff
Cons: Breakfast and we never figured out how to shower without flooding the bathroom.
Location: This hotel is literally in a cowfield so there is nothing to do but that's ok. You can easily bus into town.
Twenty of my friends and I stayed here off and on for an entire month. The value was just right, the staff was great and very accommodating to twenty women from around the world with many different needs. The hotel can be walked to easily from the international arrivals hall of the airport. Breakfast had lots to choose from, the cooked foods were sadly meh but there was plenty of cereal, fruit, toast etc.
3 out of 5
for Business Travellers
by Jayfrom Wirral

Holiday inn

Posted 19-Aug-2014 on Hotels.com
Not quite up to the standard of the other Holiday Inns I've seen, probably due to it being next to an airport, looks like the rooms have a "high traffic" through, room was ok but a lick of paint would definetly freshen it up.
4 out of 5
for Everyone
by A verified travellerfrom new york, new york

overnight airport

Posted 19-Aug-2014
Pros: close to airport
Cons: working computer in business center
Location: Nothing to do nearby. Could take the bus to Cardiff center which was 20 -30 minutes away
Very nice rooms convenient to airport but nothing else around. Food limited to hotel dining or takeout. Eggs in morning not that great but rest of breakfast fairly standard. Staff was extremely helpful even moving our group in the conference room to have dinner when a very large tourist group arrived. wifi was very slow. The only complaint was the business center computer wasn't working so I couldn't print out boarding passes and there was a fee for this. They did offer to print them if I could send them in an email but I had no computer.
4 out of 5
by gurdevfrom birmigham

very good service

Posted 09-Aug-2014 on Hotels.com
very impressive building, good sized rooms with basic facilities. excellent service and good food. Slightly out of town with no accessable facilities . Easier if you have your own transport. Plenty of parking to use all times.G D.
4 out of 5
by Tombpatrol

This traveller left a rating score only Posted 07-Aug-2014 on Hotels.com