Ratings based on 264 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

perfect location

Posted 17-Dec-2014
Cons: only one member of staff on breakfast- with the hotel at capacity more staff were needed. We had to wait for a table, clear it and had no knives
We needed a quick hotel room in order to visit family in south Wales. The hotel was full yet we managed a perfect nights sleep with no disturbances. Staff friendly, easy parking outside.
4 out of 5
Recommended
for Everyone
by A verified traveller

Overnight stay for social visit to the area.

Posted 15-Dec-2014
Pros: Modern, clean and apparently recently renovated. Excellent value.
Cons: Address the issues referred to above (under "Write about your experience")
Location: Ideally situated for airport and use as a base for visiting the varied attractions in the Vale of Glamorgan, Cardiff area and even further afield.
The hotel was conveniently located for the purpose of our short stay. Although situated within close proximity to airport, flight travel was NOT the reason for our reservation. Ample car parking available without charge. Only one chair provided in bedroom. Showering was not a particularly pleasant experience, as water temperature hardly tepid. Toilet flush (in bathroom) not functioning effectively. Full flush defective - only partial flush available. Flush in sole male toilet cubicle (accessible to general public on ground floor) also out-of-order. Complimentary newspaper(s) not available, despite notice advertising their availability from Reception. (Advised that they are not delivered on Sundays). Breakfast inclusive but lacked vegetarian choices and alternatives to milk. Allocated room in quiet area, as requested at time of booking. It is useful that facilities are available for guests to purchase meals in the bar area during the evening. (PLEASE DO NOT IDENTIFY ME BY MY NAME)
4 out of 5
Recommended
for Everyone
by A verified traveller

Good basic hotel close to airport

Posted 15-Dec-2014
Pros: Cheap, convenient. Delivered exactly what it promised. Breakfast included in the price. A bargain at £35 for a twin room!
Cons: Room was a bit on the cold side.
Location: Easy access to city city and right next to airport
Friendly staff, quick check in, fairly quiet despite being next to the airport. Room was very clean and beds were comfortable.
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Livron

Hôtel accueillant , près de l'aeroport

Posted 18-Nov-2014
Pros: Le service , le calme
Bonne . J'ai passé une bonne nuit et ai pris un bon petit-déjeuner . De quoi bien démarrer la journée
4 out of 5
Recommended
for Everyone
by A verified travellerfrom W

Comfortable and good quality

Posted 31-Oct-2014
Enjoyable peaceful stay, excellent staff, good quality rooms and pleased that I was able to get a smoking room, and a free continental breakfast!
5 out of 5
Recommended
for Everyone
by A verified traveller

Leuk en modern hotel

Posted 03-Oct-2014
Leuk leuk leuk leuk en leuk Leuk leuk leuk leuk en leuk Leuk leuk leuk leuk en leuk Leuk leuk leuk leuk en leuk
4 out of 5
Recommended
for Couples
by A verified travellerfrom british columbia Canada

Convenient to airport

Posted 01-Sep-2014
Pros: Convenience and bar and restaurant
Cons: Room check in etc.
Location: No information
Check in was unorganized, one clerk to service bus loads of guests. Very helpful when we got to speak to someone after a long wait. Similar conditions on checkout. Restaurant and bar service and quality excellent. Hotel rooms a little sparce. Poor communication in advising guests how to use phone for call wake and tV turn on, or information about hotel and services, apart from restaurant.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom sutton coldfield west midlands

Holiday Inn Express Cardiff Airport

Posted 26-Aug-2014
Pros: location and facilities
Cons: staff more prepared to deal with guests at breakfast time unable to cope.with numbers wanting breakfast.
Location: Cardiff city couple miles away and Barry Island 1 mile away.
comfortable and quiet night used the gym but only three gym equipment bike,running machine and cross trainer. staff friendly
5 out of 5
Recommended
for Other
by A verified travellerfrom ohio

For an airport hotel it was great!

Posted 25-Aug-2014
Pros: Friendly staff.
Cons: Not a thing
Location: Right next to the Cardiff airport.
My small group choose this hotel due to the closeness to the Airport .We weren't expecting such a great staff! They were very busy when we came down for dinner. And seeing that we were all together they opened up the conference room to us. They really do make the stay !
5 out of 5
Recommended
by C K Macowfrom London

Excellent

Posted 24-Aug-2014 on Hotels.com
Best Holiday Inn ever stayed