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Reviews of La Résidence du Château de Jouarres

3 out of 5
La Résidence du Château de Jouarres
Hameau de Jouarres, Azille

Reviews

8.8

Excellent

Rating 10 - Excellent. 97 out of 202 reviews" "
Rating 8 - Good. 77 out of 202 reviews" "
Rating 6 - Okay. 23 out of 202 reviews" "
Rating 4 - Poor. 3 out of 202 reviews" "
Rating 2 - Terrible. 2 out of 202 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from La Résidence du Château de Jouarres on 17 Sept 2023
Bonjour,Nous vous remercions pour votre visite.Cordialement,Colette

10/10 Excellent

Claudiu Ionut

Travelled with family
Liked: Cleanliness, room comfort
Nice accomodation
Nice acoomodation with plenty of space for children to play. Communication was very good.
Stayed 1 night in Aug 2023
Response from La Résidence du Château de Jouarres on 3 Sept 2023
Good morning,We thank you for your stay and your positive feedback. We are delighted that you enjoyed our residence so much and we hope to see you again.Best regardsColette

10/10 Excellent

Amy

Stayed 1 night in Aug 2023
Response from La Résidence du Château de Jouarres on 17 Sept 2023
Bonjour,Nous sommes ravis que vous ayez tant apprécié votre séjour. Nous vous remercions pour votre visite et le retour si positif.Au plaisir de vous recevoir à nouveau,Cordialement,Colette

8/10 Good

Shabbir

Travelled with family
Good stay
It was good and pleasant
Stayed 8 nights in Apr 2023
Response from La Résidence du Château de Jouarres on 18 Apr 2023
Good afternoon,We thank you for your visit and we are glad to read that you have liked your stay.So we hope to see you again in Jouarres.Best regards,Colette

10/10 Excellent

olivier

Stayed 1 night in Aug 2022

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2022
Response from Olivier on 8 Jul 2022
Nous espérons que vous êtes satisfait de votre visite parmi nous. Ce serait avec grand plaisir de garder contact avec vous par les réseaux sociaux en attendant de vous retrouver pour un nouveau séjour à Jouarres. Cordialement Olivier

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Just what I was looking for.
Provided me with a very convenient place to stay whilst the builders are in at my place. Very happy with the welcome, facilities and service. I was even given a free upgrade to the apartment. My only criticism could be that the mattress was too firm, for my taste.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Garden maintenance like our terrace must improve. Location is iDeal, perfect for families.
Stayed 2 nights in Aug 2019
Response from Quality Service on 26 Aug 2019
Dear Guest, Thank you for this feedback about your stay at Château de Jouarres. It's a please for us o welcome you next time. Best regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good location and reasonable facilities and is a good holiday location for families.
Stayed 4 nights in Aug 2019
Response from Quality Service on 26 Aug 2019
Dear Guest, Thank you for your reply about your stay at Château de Jouarres. Hoping to welcome you nxt time. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2019

10/10 Excellent

Ciaron

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Alas no Air Conditioning
Stayed 2 nights in Jul 2018

10/10 Excellent

lynn, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartment in lovely countryside. Great pool.
Stayed 3 nights in Aug 2018

6/10 Okay

Christian

Disliked: Staff & service
Family camp more than hotel
This is not really a hotel. It is rental apartment. There is nothing of the things that are typically associated with a hotel. It has a pool and large apartments with kitchen. But it is in the middle of nowhere. WIhtout car impossible. IT is not a bad place as long as you know what will expect you. The biggest problem is no air conditioning in temperatures of 39 C. ALso no place to get a cold drink or breakfast etc. There is no service.
Stayed 1 night in Aug 2018

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La vie De Chateau
Our stay at the chateau first class, from the welcome that we had at the reception, to our last day. The team could not do enght to make our break more enjoyable. We will go back for sure.
Stayed 7 nights in May 2018
Response from Relations Clients on 20 Jun 2018
Dear Client, Thank you so much for your nice comments. It's a real satisfaction for us that you enjoyed your stay. Looking forward to welcoming you again soon. Regards, La Résidence du Château de Jouarres by Ateya Vacances

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Lovely setting by the canal.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place, brilliant for kids, visiting nearby villages & cities.
Stayed 10 nights in Jul 2017
Response from Relations Clients on 22 Jul 2017
Dear Client, We thank you for your comments on our residence and we are happy to see that you have both appreciate the region and the accomodation. We are very sensitive to your comments and hope we'll have the pleasure to welcome you again. Best regards, Service Relations Clients

10/10 Excellent

Marylouisa

Liked: Cleanliness, staff & service
Great value for money
The accommodation was great value for money. We stayed in a 5/6 person apartment which had 2 separate bedrooms (1 double, 2 singles) it also had a single room (which was tiny!) and a pullout sofa bed which we didn't use. The interior had 2 toilets (1 next to the single room and 1 in with the shower/bath room) and another shower room. There was a big sofa, big enough for 4 people and tables and chairs. There was a TV but we didn't use it as the channels were limited, there is no wifi in the apartments so we downloaded from Netflix at the reception and watched stuff on tablets, although you could connect to the TV with the right lead, it is small. The kitchen has everything in terms of utensils and a dishwasher but no oven, it has a microwave though so things can be heated, we didn't use the dishwasher and felt an oven would've been more useful, but we got by! You will need to bring/buy washing up liguid, shampoo/shower gel, toilet rolls, bin bags etc. as there is nothing stocked, you can buy these from the reception or from the local supermarket in Homps (about 15 mins walk). Also towels are not provided but a set of 2 (1 big and 1 small) can be hired for 8 Euros. The grounds are really nice and the pool area is lovely with lots of loungers, there are washing machines in this area but you have to pay for them. The inside pool is permanently closed. We hired a car as it is in a remote area and we were about 1/2 hr to Carcassone and 1hr to Toulouse and Narbonne/seaside.

10/10 Excellent

Paul, Scotland

Liked: Staff & service, property conditions & facilities, room comfort
A countryside gem
The Chateau grounds have been converted to holiday apartments in a most beautiful setting, completely fenced in with secured entry. The reception is in a renovated barn, and the staff couldnt be more helpful. The apartment is well kitted out, a little tired, but clean, and with everything needed for a self catering holiday. (dont forget to get provisions in, especially for the first night ! ! ). Located near to Homps the Chateau has a working winery and is beside the Canal du Midi, with lovely walks, the chateau grounds are well lit, but there is little in the way of street lighting, so if walking, get back before dark. A car is essential, there are some interesting villages to explore, the coast is not far away, and the larger towns are fascinating.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room & Facilities
Room was larger than we expected, very clean and cool on arrival. Swimming pool was very close to the room and was ample size for the number of guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
French road trip....
Great stay, nice bar and pizza, but could do with air conditioning (or fans in the rooms)! Apart from that, friendly staff, relaxing and nice pool.

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to explore the area.
This is a lovely peaceful place to rent an apartment, shops are a short drive or bike ride away and the area is beautiful with lots of things to see and do. We found the location perfect, just half an hour or less from Narbonne, Carcassonne and the mountains by car. The place itself has a woodland trail, pool easy access to the canal du midi and is surrounded by vineyards. We stayed in room B33 which was away from the pool area and overlooked the wooded area.

10/10 Excellent

Young Family, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall - very pleasant
We (two adults and one baby) stayed in a two bedroom apartment at Chateau de Jouarres at the start of September. Could not fault the service (although having arrived via Ryan Air on a Sunday morning, I agree with other comments regarding the opening hours of the reception - we needed to wait for reception to open at 5pm to get access to the apartment). The apartment itself was spacious and well laid out. The apartment and some of the hotel grounds are a little tired but the facilities were absolutely fine for use. The location is about a 15 minute walk along the canal from Homps - a small town with a few restaurants and some shops. There is a well stocked mini-supermarket (housed within a petrol station) just outside Homps also. It's also just off a main road linking to Beziers, Carcassone, Narbonne, etc. We would definitely stay again - at £290 for a week we thought it was excellent value. Minor grumbles are having to make your own beds (linen is provided) and either pay for cleaning upon departure or do it yourself. A most enjoyable holiday!

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
average experience
The apartment was clean and well supplied, however the grounds were unimpressive. Internet access was very unreliable and one needs to be near the office to access the "free" internet. The staff provided inaccurate information on a sight that was a two hour drive away and thankfully I double checked whether or not there was a need for advance reservations.

8/10 Good

Evadne, London

Liked: Cleanliness, property conditions & facilities
Basic but good
Lovely location. There was no reception when we arrived - it would have helped to know in advance. Ideal for a short break. Bedroom window was on walkway which was inconvenient since one needed the window open at night. That said, we would go back there - clean, nice pool and lovely location.

6/10 Okay

joe and marie, scotland

apartment break
accommodation fine but assumes that you are on a self catering holiday you have to hire towels and are not supplied with washing up materials etc reception is very much part time and off season there is now bar/snacks except for breakfast a good base and within easy walking of Homps and the restaurants there

10/10 Excellent

Suz, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent self-catering accommodation
We booked this as a last minute holiday following the reviews and weren't disappointed. The chateau itself is centrally located for sight seeing, however you will need a car and sat nav. The accommodation was excellent and clean, with a well stocked kitchen and the added bonus of a dishwasher. It was excellent value for money as we got an off season deal. The chateau wasn't that busy, which suited us well as we wanted to chill, however would probably avoid in the height of the holiday season as imagine it could be very noisy.

10/10 Excellent

R Whomsley, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well appointed accomodation in a beautiful setting
We had a very pleasant stay. The apartments are spacious and well appointed and service was excellent. The indoor heated swimming pool was lovely although the gym equipment was basic to say the least and needed replacing.

10/10 Excellent

Liz, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great find
A wonderful find.. Studio apartment well designed, soundproof, very spacious and well set up for a family of four. Staff extremely friendly and helpful. The whole layout of the chateau with the separate apartments was delightful. So much to explore in the area. Carcassonne was magnificent. We would gladly have spent more time here, but had only two days. Will definitely recommend.

8/10 Good

Wendy, Brittany, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very relaxing and peaceful stay
The room we stayed in was very well equipped with full size hob, microwave/grill, dishwasher, kettle, toaster and even a coffee maker. The were a few bits that could be improved on around the grounds in terms of upkeep but overall this was a very nice place to spend a week if you love peace and quiet and a 'get away from it all' holiday. Maybe not for families with children who need 'entertaining'. The receptionist, Marion, was very helpful and always had a smile and a wave for everyone. The Canal du Midi is also right on the doorstep with a pleasant walk along its banks to the charming port of Homps, where you can dine at several restaurants, take a boat trip or hire cycles. We stayed at in the middle of September so there was plenty of room around the pool but I think it might be a bit crowded if you planned to spend the day on site in the high season.

10/10 Excellent

Guillaume

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Logement fonctionnel qui correspond bien au descriptif. Personnel sympathique et la zone est agréable. On a bien profité de nos vélos sur le canal du midi, bien agréable en octobre.

10/10 Excellent

Molle

Travelled with family
Liked: Cleanliness, room comfort
Bel hébergement fort bien situé
Séjour en famille dans deux appart mitoyens en rez-de chaussée, position stratégique pour visiter les environs, accueil très sympa et arrageant
Stayed 3 nights in Oct 2023

10/10 Excellent

Laetitia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Thierry

Liked: Cleanliness, room comfort
Super !
Lieu étonnant situé dans un ancien domaine viticole ; de la place, au calme et ombragé . Très bon accueil , des explications, de la disponibilité et plein de documentations sur la région. Parking sans problème . Studio grand, propre et bien équipé; très bonne literie . Sur place , piscine, parcours de santé et snack bar. A proximité immédiate du Canal du Midi
Stayed 2 nights in Sep 2023
Response from La Résidence du Château de Jouarres on 1 Oct 2023
Bonjour,Nous vous remercions pour votre séjour et votre excellent retour.Nous sommes ravis que vous ayez tant apprécié notre résidence et ses environs.Nous espérons vous revoir à Jouarres.Cordialement,Colette

8/10 Good

Christian

Liked: Cleanliness, room comfort
Vacances reposantes
un endroit calme, avec piscine, un petit bar où l'on est très bien reçu. Matchs de la coupe du monde de rugby diffusés. Il y a beaucoup de choses à visiter autour : l'abbaye de Fontfroide et Narbonne qui a été une belle découverte
Stayed 5 nights in Sep 2023
Response from La Résidence du Château de Jouarres on 1 Oct 2023
Bonjour,Nous vous remercions pour votre visite et votre retour positif.Nous sommes contents que vous ayez tant apprécie notre résidence et notre belle région.Au plaisir de vous revoir à Jouarres,Cordialement,Colette

10/10 Excellent

Nino

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from La Résidence du Château de Jouarres on 17 Sept 2023
Bonjour,Nous vous remercions pour votre séjour et votre excellent retour.Au plaisir de vous revoir à la résidence,Cordialement,Colette

10/10 Excellent

Jens

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from La Résidence du Château de Jouarres on 17 Sept 2023
Bonjour,Nous vous remercions pour votre séjour et votre retour si positif.Nous sommes ravis que vous ayez tant apprécié la résidence.Cordialement,Colette

10/10 Excellent

Clarisse

Travelled with family
Liked: Cleanliness, room comfort
Établissement que je recommanderai, accueil chaleureux, bonne équipe, logement très spacieux.
Stayed 5 nights in Aug 2023
Response from La Résidence du Château de Jouarres on 3 Sept 2023
Bonjour,Nous vous remercions pour votre séjour et votre retour si positif.Nous sommes ravis que vous ayez tant apprécié notre résidence et nous espérons vous revoir à Jouarres.Cordialement,Colette

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from La Résidence du Château de Jouarres on 17 Sept 2023
Bonjour,Nous vous remercions pour votre séjour et votre retour positif.Au plaisir de vous revoir à Jouarres,Cordialement,Colette

8/10 Good

jerome

Travelled with family
Liked: Cleanliness, room comfort
Bonne expérience
Bel accueil, Bonne literie, bel appartement hôtel. grand et confortable avec une piscine propre et jolie. Une dégustation vin le soir et une bonne adresse recommandée. Nous avons passé un bon moment
Stayed 1 night in Aug 2023
Response from La Résidence du Château de Jouarres on 21 Aug 2023
Bonjour,Nous vous remercions pour votre séjour et votre retour si positif.Nous sommes ravis que vous ayez tant apprécié notre résidence et nous espérons vous revoir à Jouarres.Cordialement,Colette

4/10 Poor

caroline

Stayed 1 night in Aug 2023
Response from La Résidence du Château de Jouarres on 3 Sept 2023
Bonjour,Nous vous remercions pour votre visite.Nous regrettons votre retour si négatif suite aux horaires imposées pour la remise et le retour des clés des appartements. Nous proposons pourtant de profiter des installations de la résidence toute la journée, aussi bien pour le jour de l'arrivée comme pour le jour du départ.Cordialement,Colette

10/10 Excellent

Bruno

Stayed 1 night in Aug 2023
Response from La Résidence du Château de Jouarres on 17 Sept 2023
Bonjour,Nous vous remercions pour votre visite et votre retour si positif.Nous espérons vous revoir à la résidence.Cordialement,Colette

10/10 Excellent

Ludivine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nous avons passé un excellent séjour. Très bon rapport qualité prix et personnel très accueillant
Stayed 7 nights in Jul 2023
Response from La Résidence du Château de Jouarres on 31 Jul 2023
Bonjour,Nous vous remercions pour votre séjour et votre retour positif.Nous espérons vous revoir à la résidence.Cordialement,Colette

10/10 Excellent

PATRICE

Stayed 1 night in Jul 2023
Response from La Résidence du Château de Jouarres on 6 Aug 2023
Bonjour,Nous vous remercions pour votre visite et votre retour si positif.Nous espérons vous revoir à Jouarres.Cordialement,Colette

6/10 Okay

Françoise

Liked: Cleanliness
Établissement banal.
Stayed 2 nights in Jul 2023
Response from La Résidence du Château de Jouarres on 6 Aug 2023
Bonjour,Nous vous remercions pour votre visite.Cordialement,Colette

10/10 Excellent

Huchon

Liked: Cleanliness, amenities, property conditions & facilities
Nous nous sommes arrêtés pour une halte d’une nuit mais il est vrai que quelques jours de plus auraient été bien
Stayed 1 night in Jul 2023
Response from La Résidence du Château de Jouarres on 21 Jul 2023
Bonjour,Nous vous remercions pour votre visite et votre retour si positif.Ce sera avec plaisir de vous recevoir pour un séjour plus long !Cordialement,Colette

10/10 Excellent

cindy

Travelled with family
Liked: Cleanliness, room comfort
Résidence très calme bien entretenu. Personnel de la résidence et du restaurant fort sympathique. Je recommande
Stayed 2 nights in Jul 2023
Response from La Résidence du Château de Jouarres on 21 Jul 2023
Bonjour,Nous vous remercions pour votre visite et votre retour si positif.Nous espérons vous revoir à la résidence.Cordialement,Colette

10/10 Excellent

Aurore

Travelled with family
Liked: Cleanliness, room comfort
Juste parfait
Accueil individualisé et enrichi de multiples informations touristiques. Appartement accueillant et bien pensé, avec un large éventail d'ustensiles et de petits électroménagers. Il est aussi doté d'un bel espace où chacun peu avoir son intimité. Sinon, un snack vous accueille, du matin au soir, aux abords d'une grande piscine. Un parc conséquent pour se remettre en forme ou contempler les arbres magnifiques dont un remarquable. Tout est prévu pour se détendre et profiter d'un cadre naturel avec le chant des cigales. Un vrai régal ... Merci
Stayed 1 night in Jul 2023
Response from La Résidence du Château de Jouarres on 21 Jul 2023
Bonjour,Nous vous remercions pour votre séjour et votre retour si positif. Nous sommes ravis que vous ayez tant apprécié notre résidence et espérons vous revoir à Jouarres.Cordialement,Colette

10/10 Excellent

SYLVIE

Travelled with family
Liked: Cleanliness, room comfort
Un séjour très agréable et la possibilité de louer autre que du samedi au samedi est un vrai plus
Stayed 3 nights in Jul 2023
Response from La Résidence du Château de Jouarres on 17 Jul 2023
Bonjour,Nous vous remercions pour votre visite et votre retour si positif.Nous espérons vous revoir à Jouarres.Cordialement,Colette

10/10 Excellent

Barbara

Stayed 1 night in Jul 2023
Response from La Résidence du Château de Jouarres on 22 Jul 2023
Bonjour,Nous vous remercions pour votre visite et votre retour si positif.Nous sommes ravis que vous ayez tant apprécié la résidence et espérons vous revoir pour un nouveau séjour.Cordialement,Colette