Best Western Le Donjon occupies 3 buildings in Carcassonne's medieval fortified city. The main hotel building has a 24-hour front desk with a safe-deposit box. A daily buffet breakfast (surcharge) is served in a breakfast room. The hotel's restaurant, Brasserie Le Donjon, specializes in regional cuisine, while the lounge Le Comptoir des Vins et Terroirs features regional wines and small plates. Room service is available during limited hours. Onsite meeting space accommodates up to 100 guests, and wireless Internet access is complimentary in public areas. The hotel offers an Internet point. Parking is available for a surcharge, and hotel staff can arrange airport shuttle service for a surcharge (limited hours).
- Room service (limited hours)
- Valet parking
- Secure parking
- Parking (surcharge)
- Business center
- Banquet facilities
- Porter/bellhop
- Doorman/doorwoman
- Safe-deposit box at front desk
- Multilingual staff
- Total number of rooms - 61
- Laundry facilities
- Dry cleaning/laundry service
- Television in lobby
- Air-conditioned public areas
- 24-hour front desk
- Bar/lounge
- Elevator/lift
- Restaurant
- Valet parking (surcharge)
- Internet point
- One meeting/conference room
- Parking limited (surcharge)
- Gift shops or newsstand
- Number of floors - 3
- Audiovisual equipment
- Airport transportation (surcharge)
- Breakfast available (surcharge) buffet
- Express check-in
- Express check-out
- Free Wi-Fi
- Dial-up Internet access - complimentary
- Massage - spa treatment room(s)
- Garden
- Number of buildings/towers - 3
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