Dear Tangela,Thank you for choosing the Holiday Inn Conference Center! We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.Thank you

Dear Dawn,I would like to apologize for any inconveniences faced during your stay. We like to enforce quiet hours to assure a restful stay. If you would like to contact me at agm@hicarbondale.com, please do so. I hope you can give us another chance! Thank you

Dear Scott,I would like to apologize for any inconveniences faced during your stay. If you have any feedback in regards to this please contact me at agm@hicarbondale.com. We strive to provide a pleasing stay for all guests. We find any feedback very important. We hope you can give us another chance!

Thank you for taking time to leave us a review! We are so happy to know you had a comfortable time staying with us while in town for work. We hope to have you visit us again in the future.

Thank you for taking time to leave us a review. We deeply apologize for the smell that was in your original room during your stay. This has been a result of the City of Carbondale doing work on Reed Station Rd and rest assured we are working with them diligently to get this to go away. We hope we get the opportunity to host you again in the future.

Thank you for taking time to leave us a rating! We hope to welcome you back in the future.

Thank you for taking time to leave us a review. We apologize that the newly renovated room you had stayed in was not up to par for you during your stay with us. We are currently undergoing a full conversion to a Holiday Inn Express and Suites which will mean a full upgrade to our public spaces and all of our sleeping rooms. We are over halfway finished with our renovation and are extremely excited with how all of our upgrades are looking already. We hope you take a chance on us again in the future.

Thank you for leaving us a 5 star rating from your last stay! We hope to have the opportunity to host you again in the future.

Thank you for taking time to leave us a review! We are so pleased to hear you had a fabulous time while in town with us. We hope you will return again soon!

Thank you for taking time to leave us a review! I am happy to hear you had a quiet, relaxing stay with us during your time here in Carbondale. We hope to welcome you back in the future!

Thank you for taking time to leave us a review!! I am happy to know our staff was able to make all your accommodations work and that you were comfortable from your first step! We would love to welcome you back again in the future.

Thank you for taking time to leave us a review! I am happy to hear you had a great experience with us while in town. I will make sure the staff knows of your kind words!!

Thank you for leaving us a review on your stay with us! I am happy you enjoyed your time with us and we hope to host you again for more SIU events!!

Thank you for leaving us a review! Congrats to your new Saluki!! I am glad you had a nice stay with us during move in week. We look forward to hosting you again in the future for many other SIU visits!

Thank you for leaving us an honest review. I apologize that this stay was not comfortable for you when in town. I hope you will take a chance on us again in the future so we can show you our true level of service.

Thank you for taking time out of your day to leave us a review! We use feedback like yours to continuously improve our services for our guests. I am happy to know you enjoyed your time with us and we look forward to hosting you in the future!

Thank you for leaving us feedback on your recent stay! I am happy to know you enjoyed your time with us while visiting Carbondale! I hope we get the chance to welcome you back again in the future.

Thank you for taking time to leave us a rating! I am glad we met your expectations and we hope to welcome you back again in the future!

Thank you for taking time to leave us a review! I am happy to hear the staff was able to get you comfortable and assist you fully while you were in town with us. We hope to get the chance to welcome you back in the future.

Thank you for taking time to leave us a rating! I hope you will choose to visit us again!

Thank you for taking time to leave us a rating! I apologize for missing the mark for your stay. We hope to get the chance to welcome you back to show you our true level of service.

Thank you for taking time to leave us a rating! We hope to get the chance to host you again.

Thank you for taking time to leave us a review! I am glad you had a good experience with our staff while visiting us. I apologize for your experience with our amenities due to construction at the time of your stay. Rest assured that when construction is complete for our conversion to a Holiday Inn Express and Suites we will have a full complimentary breakfast. We hope to get the chance to host you again!

Thank you for taking time to leave us a review! I am pleased to hear you had a great time with us while visiting Carbondale. We hope we get the chance to host you again!

Thank you for taking time to leave us a review! I am over the moon to know you enjoyed your stay with us. We look forward to your next visit!

Thank you for taking time to leave us a rating! I hope you choose to visit us again in the future!

Thank you for taking time to leave us a review! I am happy to hear you enjoyed our staff while in town. I hope you visit us again!

Thank you for taking time to leave us a review. We are looking forward to the completion of our conversion to a Holiday Inn Express and Suites. This will be a complete modernization of our hotel and will allow us to provide more amenities for our guests, including hot breakfast. We hope you take a chance on us again at that time.

Thank you for leaving us feedback on your stay. I am happy to hear you had a comfortable experience with us and we hope to welcome you back in the future.

Thank you for taking time to leave us a review! I am glad you enjoyed your stay with us. We hope to welcome you back in the future!

Thank you for taking time to leave us a review. I apologize for the inconvenience you faced with our pool being closed due to renovation. We look forward to the completion of our renovation so we can offer all of our amenities to our guests. We hope you choose to stay with us again in the future.

Thank you so much for leaving us a review! I am so happy to hear you enjoyed your time with us. We look forward to seeing you back in August!

I deeply apologize for the experience you had while in town with us. Please know that this is getting looked into and addressed with our staff. I hope you will take a chance on us in the future so we can show you our true level of service.

Thank you for taking time to leave us a review! We are currently undergoing a full conversion to become a Holiday Inn Express and Suites. We will have a fully updated hotel and complimentary hot breakfast once it is completed. We hope to get a chance to host you again at that time.

Thank you for your honest review. I understand your frustrations with our current breakfast options and rest assured we are in the process of fully converting to a Holiday Inn Express and Suites where we will be able to offer a full complimentary breakfast! I will make sure to pass your review to the appropriate departments to rectify these issues that were experienced in your room. I hope you take a chance on us again in the future post-renovation so we can show your that your unsatisfactory stay was an exception.

Thank you for taking time to leave us a rating! We hope we get to host you again!

Thank you for taking time to leave us a rating! We hope to welcome you back in the future.

Thank you for taking time to leave a review! I am glad to hear you had a good stay with us. We hope to get the chance to host you again.

Thank you for taking time to leave us a rating! We hope to have you back again soon!

Thank you for your review! I am glad you had a comfortable experience with us while in town visiting SIU! We hope to get the chance to host you again next time you are in town.

Thank you for your honest review! I am happy to hear you had a great experience with our front desk. We can't wait to have you back here with us in the future!