Ratings based on 47 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Argentina

Hotel bien ubicado, con limitaciones de confort

Posted 13-Nov-2014
Pros: si
Cons: El servicio de wifi es malo
Location: Ubicación buena, cosas para hacer cerca pocas
Fue bueno, pero nada más. Se deberían mejora varios aspectos.
5 out of 5
Recommended
for Business Travellers
by Miguelfrom PR

Good business hotel

Posted 20-Sep-2014 on Hotels.com
This hotel meets anyones expectation if you need to do business in Caracas. It is very safe
5 out of 5
Recommended
for Business Travellers
by Dave Vfrom NY

Good for business

Posted 13-Sep-2014 on Hotels.com
Had to meet clients in Caracas. Hotel was convenient and clean. Pool area was very nice for a quick dip. Service overall was friendly and helpful. I would stay at this hotel again.
5 out of 5
Recommended
for Families
by ROSANGELA MARIAfrom GOIANIA - GOIAS - BRASIL

HOTEL FANTASTICO

Posted 28-Jul-2014 on Hotels.com
O HOTEL REALMENTE É TUDO O QUE CONSTA NO ANUNCIO. BONITO, CONFORTAVEL, LIMPO, OTIMA COMIDA, BOA AREA DE LAZER E ACADEMIA. UNICA COISA QUE DEIXOU A DESEJAR É OS GARÇONS DO RESTAURANTES, QUE NÃO FALAM PORTUGUES/INGLES E TEM POUCA PACIENCIA COM CLIENTES DE OUTRAS LINGUAS.
5 out of 5
Recommended
for Everyone
by A verified traveller

Impresionante

Posted 24-Jul-2014
La vista desde la habitacion que me asignaron fue una caricia para el alma
3 out of 5
Recommended
for Couples
by Mr. Mfrom Las Vegas, USA

Unsure

Posted 21-Jul-2014 on Hotels.com
In many ways I was hopeful but disappointed by my stay at this particular Embassy Suites hotel given past experience at Embassy Suites facilities in other locations. The original room was not up to typical standards as far as cleanliness or well maintained and most concerning it had plumbing issues with the toilet. After three requests and a day of dealing with a non flushing toilet action was finally taken by the one very exceptional employee who held service in very high regard. His name (forgive the spelling) is Ulisys. He moved us to another room and took care of any remaining issues promptly and apologetically. This man deserves a medal! He was the exception to an otherwise lack of service atmosphere which was something I was not expecting from an Embassy Suites hotel. In addition to the room issue, the general behavior of employees was one of "not interested in you as a guest" which was quite baffling to me given my work in tourism. It was as if you were a bother to them to order a meal from the restaurant, to request a drink while at the pool or to inquire about other services.
4 out of 5
Recommended
by julio ferreira

This traveller left a rating score only Posted 08-Jul-2014 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by Eduardofrom Tucson

Business Trip to Caracas

Posted 25-Jun-2014 on Hotels.com
The Embassy Suites Hotel in Caracas is conveniently located for the business traveler, you can get anywhere in Caracas fairly easy; also as safety in this city is very important, its location helps you feel safe. The service from the hotel personnel is as good as it gets in any other hotel in Caracas.
4 out of 5
Recommended
for Business Travellers
by Diegofrom argentina

bueno para negocios

Posted 14-May-2014 on Hotels.com
No es malo. No tiene spa. Sólo para gente que pasa un dia, y sin muchas exigencias... La gente de la recepción es muy amable
5 out of 5
Recommended
by Veronicafrom Argentina

Posted 14-Apr-2014 on Hotels.com
Estuvo todo mas que bien, lindo hotel y muy buen servicio.