GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Two bedroom apartment
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
Property Amenities
Rooms
Protea Hotel Fire & Ice Cape Town offers 201 air-conditioned accommodations with laptop-compatible safes and welcome amenities. Rooms feature city or mountain views. Beds feature premium bedding. Flat-panel televisions come with satellite channels. Bathrooms include showers, makeup/shaving mirrors, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
Room Amenities
Dining
Protea Hotel Fire & Ice Cape Town has a restaurant serving breakfast, lunch, and dinner. 24-hour room service is available.
Recreation
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Protea Hotel Fire & Ice Cape Town
of guests recommend
out of 31 reviews
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Showing 1 - 10 results (of 31) · See more Protea Hotel Fire & Ice Cape Town reviews
“Amazing hotel!”
I have been to Cape Town a number of times (7+) and this is my favorite hotel I have stayed in. The hotel was very stylish, modern and fun. We stayed here with several friends and everyone loved it. The rooms are slightly small but very cool, and the beds are plush and comfortable. We were very impressed with the staff. You can also walk down the street to several cafes. We will definitely be staying here again!
“Great attitude hotel"”
No problems...
“Terrible Service”
When I arrived, the hotel room was not ready. Two hours later they finally gave me access to the room, but couldn't find my luggage. The room had no towels. I phoned down to reception and they were not delivered. I finally had to go get them myself. The room was never serviced during the course of my three day stay, despite several requests on my part. Although the hotel itself is nice and the location is not bad, due to the poor quality of service, I would not recommend staying here. There are much better options nearby.
“Very friendly hotel bursting full of great ideas”
Love the creativity of this hotel. The rooms are very small - 2 girls sharing with an open shower in the room wasn't going to work so we paid to upgrade into a studio - much more space. The bar had a great vibe, great cocktails, although lots of people drinking milkshakes all day and night! The staff were fantastic - could not fault.
“very clean and tidy, very friendly.”
Very clean and tidy, staff very friendly lovely place.
“Protea is Cool!”
Very hip and tongue in cheeky hotel. The lobby and bar area are very cool and hip. The bathrooms in the bar area are all individually themed and very funny. Also, the elevator created like a shark tank is classic. The rooms are a bit small, but very new and modern. Its a very nice 3 star hotel. The only issue is that its not recommended to walk the neighborhood at night which is a slight inconvenience, but its very close to everything, so in the end, this is fine! The other issue is that the heating was not working for 2 days in the room, but we were credited one night and moved to an upgraded room eventually. Great and hip hotel!! Check it out!
“Excellent Hotel”
Good overal service, very helpful front-desk staff, good food, clean rooms,nice design, the window in the room too small. I love the hotel.
“Best hotel in Cape Town”
I literally cannot say enough positive things about this hotel. It was the best hotel in Cape Town, hands down. The chic, contemporary design, uber comfortable beds, picturesque view of Table Mountain and AMAZING value makes the Fire & Ice unbeatable. It's young and hip and oh, has delicious food! Conveniently located to tourist hot spots. I loved this place and will stay here every time I visit Cape Town. If you're a fan of comfort, luxury on a budget, and smart elegant design, you'll love this place too. Be sure to visit all 5 bathrooms in the lobby - witty and beautifully unique. The only negatives I can come up with are a lack of dedicate concierge service (this is handled randomly by front desk staff) and limited ability to convert money for guests. You can convert money at the Waterfront which is close by and costs R50 in a taxi to get there. The front desk does a decent job but certainly aren't as effective as a real concierge. But it still gets 5 stars from me overall and as I said, has earned my repeat business.
“Capetown Eclectic Gem”
The Protea Fire and Ice is an adventure. The unisex individual themed bathrooms off the lobby are worth the visit alone. Comfy couches in private mini lounges offer a great place to meet with friends over a drink. Fireplace in lobby is a wonderful gathering place as well. Breakfast buffet was excellent, with made to order omelettes and a wide variety of foods. The rooms are ultra modern and very clean. Fire pattern on black hallway carpet is a fun touch, as are the elevators designed as shark cages and aierial tram cable car. A plus is free Wi-Fi. It is an easy walk to good restaurants. We took the aerial tram ride that's five minutes away for spectacular views of Capetown vicinity. Our corner room had three windows with good view of Tabletop Mtn. and the aerial tram and the surrounding hillside neighborhoods.
“Great fun hotel. Milk shakes are out of this world.”
Modern new hotel. Very friendly staff. Great bar. Good restaurant. Nice rooms. Really is an excellent hotel. Great for young people. It has a real buzz. If you like milk shakes then this is the place. They are fantastic.
Showing 1 - 10 results (of 31) · See more Protea Hotel Fire & Ice Cape Town reviews
New Church Street Tamboerskloof Cape Town, 8018 South Africa
Nearby Points of Interest
Location Highlights
The preferred airport for Protea Hotel Fire & Ice Cape Town is Cape Town (CPT-Cape Town Intl.) - 17.4 km / 10.8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Cape Town, South Africa: South Africas top tourist destination, Cape Town lies at the southernmost point of the African continent. Tourists flock to Robben Island, Nelson Mandelas former prison, Blaauwberg Beach, Kirstenbosch National Botanical Gardens, and to Table Mountain, which offers sweeping views of the Cape of Good Hope.
New Church Street Tamboerskloof Cape Town, 8018 South Africa
