Front of property – evening/night

Reviews of The Table Bay Hotel

5 out of 5
The Table Bay Hotel
Quay 6 Victoria & Alfred, Cape Town, Western Cape

Reviews

9.2

Wonderful

Rating 10 - Excellent. 513 out of 720 reviews" "
Rating 8 - Good. 136 out of 720 reviews" "
Rating 6 - Okay. 40 out of 720 reviews" "
Rating 4 - Poor. 20 out of 720 reviews" "
Rating 2 - Terrible. 11 out of 720 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Uma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property and being on the waterfront it’s such a safe location. So many. Are and restaurants from just a stones throw away. The hotel itself is absolutely amazing and so clean. The rooms are so clean and luxurious. I’d definitely recommend this hotel.
Stayed 1 night in Feb 2024
Response from Vanessa on 17 Apr 2024
Dear UmaThank you for your glowing review! We're thrilled to hear that you found our waterfront property to be amazing and that you felt safe during your stay. It's wonderful to know that you appreciated the convenient access to nearby attractions and restaurants. Our team works hard to maintain the highest standards of cleanliness and luxury, so we're delighted that you found our rooms to be immaculate and luxurious. Your recommendation means the world to us, and we can't wait to welcome you back for another fantastic stay!Warm Regards,Table Bay Management

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Vanessa on 18 Apr 2024
Thank you, Deborah, for your wonderful rating! We're thrilled to hear that you had a fantastic experience with us. Your feedback means a lot to us, and we hope to welcome you back for another exceptional stay in the future. If there's anything more we can do to make your next visit even better, please let us know.Warm Regards, Table Bay Management

10/10 Excellent

MARTINA, kitchener

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and wonderful staff. Clean and safe. Would stay again if we return to Cale Town.
Stayed 7 nights in Feb 2024
Response from Vanessa on 28 Mar 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed our location, staff, cleanliness, and safety measures. We'd be delighted to welcome you back on your next visit to Cape Town!

10/10 Excellent

BENEDICT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The hotel is connected to the mall. Good breakfast with different food choices.
Stayed 1 night in Mar 2024
Response from Vanessa on 28 Mar 2024
Thank you for your review! We're delighted that you enjoyed our excellent location, convenient mall access, and diverse breakfast offerings. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and facilities Whilst the ambiance and surrounds are wonderful, some aspects in rooms could do with modernising eg Showers & IT points
Stayed 7 nights in Mar 2024
Response from Vanessa on 20 Mar 2024
Dear ChrisThank you for your feedback! We're delighted you enjoyed our excellent location and facilities. We appreciate your suggestions for improvement and will take them into consideration as we strive to enhance our guest experience. We hope to welcome you back soon!Best regards,Table Bay Management

10/10 Excellent

BASEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Strath, Medina

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 2 nights in Feb 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a safe area of Cape Town, Victoria and Alfred waterfront. Parking is free and plentiful. Room is large and has a beautiful view of the ocean. Breakfast is superb.
Stayed 3 nights in Feb 2024
Response from Vanessa on 3 Mar 2024
Dear AliThank you for your positive review! We're thrilled you enjoyed our safe location, free parking, spacious rooms with a beautiful ocean view, and superb breakfast. Your feedback is much appreciated, and we look forward to welcoming you back for another delightful stay.Best Regards,Table Bay Management

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ginger

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Ayo

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Location
Stayed 3 nights in Feb 2024
Response from Vanessa on 14 Feb 2024
Dear AyoThank you for your feedback. We are certainly blessed with this amazing location, glad you could enjoy with us.Best Regards,Table Bay Management

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, great location, breakfast buffet incredible and connected to shopping mall and fine dinning. SPA was great as was the staff!!
Stayed 2 nights in Jan 2024
Response from Vanessa on 8 Feb 2024
Dear Carl,Thank you for your fantastic feedback! We're thrilled to hear that you had an awesome experience with our staff, enjoyed the great location, and found the breakfast buffet incredible. It's wonderful that you appreciated our connection to the shopping mall and fine dining options. We're also pleased to know that you had a great time at our SPA and found the staff exceptional. We look forward to hosting you again for more wonderful moments.Best regards,Table Bay Management

10/10 Excellent

Liesl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Old-style charm at this fantastic property with the best views of Table Mountain. The breakfast is superb!!
Stayed 1 night in Jan 2024
Response from Vanessa on 16 Jan 2024
Dear LieslThank you for your wonderful review! We're thrilled to hear that you enjoyed the old-style charm of our property and found the views of Table Mountain to be the best. It's fantastic to know that our breakfast met your expectations. We appreciate your kind words and look forward to welcoming you back for another superb experience.Best regards,Table Bay Managment

10/10 Excellent

Hashim

Stayed 3 nights in Jan 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Couldn't recommend highly enough. Location is right on V&A and lift from hotel takes you directly into Shopping Centre. Service, food, cleanliness and comfort is outstanding
Stayed 2 nights in Jan 2024
Response from Vanessa on 16 Jan 2024
Dear JasonThank you for your glowing recommendation! We're delighted to hear that you had an outstanding experience with our location, service, food, cleanliness, and comfort. It's our pleasure to provide a seamless and enjoyable stay. We look forward to welcoming you back for more memorable moments.Best regards,Table Bay Management

10/10 Excellent

ANTHONY

Stayed 3 nights in Jan 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an amazing location near the mall and V&A waterfront. I had a great stay, and the staff is very friendly and professional. The morning breakfast has a lot of great food options, and even an omelette station! I would definitely stay here again when I return to Cape Town!
Stayed 2 nights in Jan 2024
Response from Vanessa on 10 Jan 2024
Dear HelenThank you for your wonderful review! We're delighted to hear that you enjoyed our amazing location near the mall and V&A Waterfront. It's fantastic that you had a great stay and found our staff to be friendly and professional. We're pleased you appreciated the breakfast options, including the omelette station. We look forward to welcoming you back on your next visit to Cape Town!Best regards,Table Bay Management

10/10 Excellent

Helen

Stayed 3 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Brilliant location and nice views
Great location from which to explore the Waterfront and Cape Town area. Mountain Facing rooms have lovely views over Cape Town. Breakfast is great but queues are loonngg and table turnaround is slow. General service levels are shoddy and very slow in the high tea lounge area. Swimming Pool area far too small for hotel size and 5 star rating - your average 3 star hotel has a bigger pool!
Stayed 4 nights in Jan 2024
Response from Vanessa on 10 Jan 2024
Good DayThank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed our brilliant location and the beautiful views from our Mountain Facing rooms. However, we apologize for the inconvenience you faced with long queues during breakfast and slower service in the high tea lounge area. We value your input, and rest assured, we are working on addressing these issues to enhance our guests' overall experience. Your comments about the pool size are duly noted, and we appreciate your insights. We hope to have the pleasure of welcoming you back for an improved stay.Best regards,Table Bay Management

10/10 Excellent

Kum, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

JoAnna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked that the property is located in the waterfront! Best hotel I have erred stayed at. Best service I have ever received. Table Bay hotel is 1 of 1. There is none better. The morning buffet breakfast is superb! Love the gift baskets that the hotel gives its guests. The hotel staff work very hard to ensure that the guests have an enjoyable stay.
Stayed 4 nights in Dec 2023
Response from Vanessa on 10 Jan 2024
Dear JoAnnaThank you so much for your glowing review! We're delighted to hear that you enjoyed our waterfront location, found our service exceptional, and consider Table Bay Hotel the best you've ever stayed at. It warms our hearts to know you appreciated the morning buffet and our gift baskets. Our team works tirelessly to ensure guests like you have a memorable stay. We look forward to welcoming you back for another superb experience!Best regards,Table Bay Managment

6/10 Okay

Olivia

Stayed 8 nights in Dec 2023

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To die for
I had an amazing night at the Table Bay Hotel. From the moment we walked in, we enjoyed the Christmas decorations and the giant tree in the foyer. Overall, the stay was to die for, the hotel lives up to it's expectations and has very high standards.
Stayed 1 night in Dec 2023
Response from Vanessa on 7 Jan 2024
Dear Valued GuestThank you so much for your delightful review! We're thrilled to hear that you had an amazing night at The Table Bay Hotel. It warms our hearts to know that you enjoyed the Christmas decorations and the grand tree in the foyer. We appreciate your kind words and are delighted that the stay lived up to your expectations. Looking forward to welcoming you back for another exceptional stay!Warm Regards,Table Bay Management

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

France

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is key. The room was very confortable with a nice view of the Table Mountain.Service was impeccable. Bedding extremely confortable. The buffet breakfast was extraordinary with so many variety and options. Easy access to the waterfront with so many choices of restaurants and activities. The mall is adjacent to the hotel if you feel like shopping. I recommand this hôtel without hésitation. I intend to plan another visit.
Stayed 8 nights in Dec 2023
Response from Vanessa on 23 Dec 2023
Dear FranceMany thanks for sharing your amazing experience with us. There is just no greater seal of approval than the acknowledgement of our guests, the good word will certainly be shared with the team members. A blessed festive period and a prosperous new year to you and your family.Warm Regards,Table Bay Management

10/10 Excellent

Patricia

Stayed 4 nights in Dec 2023

10/10 Excellent

Mario

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
best in Cape Town very comfortable
Stayed 4 nights in Dec 2023
Response from Vanessa on 17 Dec 2023
Dear MarioThank you for your rating and review. We are happy to hear that you enjoyed your stay with us. The Best Address will always welcome you back for more memorable experiences.Warm Regards,Table Bay Management

10/10 Excellent

Huda, brooklyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location , breakfast is good but limited in space for the number of people in the hotel
Stayed 2 nights in Dec 2023
Response from Vanessa on 17 Dec 2023
Dear HudaMany thanks for sharing your review. We are pleased to see you enjoyed your stay with us and wish to welcome you back for more great experiences.Warm RegardsTable Bay Management

10/10 Excellent

Johannes C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Samantha

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Kirsten

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deserved reputation for being one of the best places to stay in Cape Town. It’s been 10 years or so since I last visited. As ever it’s best asset is the staff. During our three days there on this trip all the staff we dealt with were friendly, efficient and helpful.
Stayed 3 nights in Nov 2023
Response from Vanessa on 29 Nov 2023
Dear MartinWe just love your amazing feedback, there are no greater seal of approval then the acknowledgement of our guests. You are amazing and we can't wait to welcome you back.Warm Regards,Table Bay Management

10/10 Excellent

Canicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and beautiful rooms
Superb location! All staff were extremely kind and welcoming. Would highly recommend.
Stayed 2 nights in Nov 2023
Response from Vanessa on 11 Nov 2023
Dear CaniciaMany thanks for this beautiful review. We are pleased to see that you had an amazing stay and that our hardworking staff are living the values and standards we pride ourselves in. We are delighted that we had the privilege to host you and we do hope to welcome you back soon.Warm Regards,Table Bay Management

6/10 Okay

Ronel

Business traveller
Liked: Cleanliness, property conditions & facilities
Standing in a queue for breakfast was shocking. Being referred to another dining area was a good alternative until I realised that I had to ask for cutlery, salt and pepper and the breakfast menu was poor.
Stayed 2 nights in Oct 2023
Response from Vanessa on 4 Nov 2023
Dear RonelThank you for taking the time to give us feedback on your recent stay. We are saddened to hear that your experience did not meet the expectations and standard we pride ourselves in. Please accept our most sincere apologies and know that our aim is for our guests to leave here with lasting memories of service excellence. I have addressed your concerns to the relevant department who will investigate and action accordingly. Thank you for the privilege to host you and we do look forward to welcoming you back.Warm Regards,Table Bay Management

10/10 Excellent

Shelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top spot in cape town
Perfect location on the V and A given an upgrade to superior mountain view room that was very nice. The bed was extremely comfortable all the hotel facilities were excellent. Breakfast was very good with a huge variety. Pool area way well equipped and a sunny enclave if its not too windy overall very happy with our stay
Stayed 4 nights in Oct 2023
Response from Vanessa on 4 Nov 2023
Dear KieranThank you for your rating and review. We are thrilled to see that you had such an amazing experience with us and we do hope to welcome you back for more memorable moments.Warm Regards,Table Bay Management

8/10 Good

Nigel

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very well located and convenient for many CPT attractions. Couldn’t have a bath as the plug was missing and Reception never delivered one that we asked for. Black hair from previous clients on the bath - in a 5-star hotel?
Stayed 3 nights in Oct 2023
Response from The Table Bay Management Team on 24 Oct 2023
Dear Nigel, Thank you for taking the time to write this review. We are deeply saddened to hear about your experience at The Table Bay Hotel. This has never been and will never be what we stand for, so your experience is very disappointing. We do, however, appreciate the feedback, and we do hope to welcome you back again soon for a true Table Bay Hotel experience.

10/10 Excellent

Dr Yunus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position. Very good staff,vedy attentive. Vedy good breakfast. Spacious rooms.
Stayed 7 nights in Oct 2023
Response from The Table Bay Management Team on 24 Oct 2023
Dear Alan, Thank you for taking the time to share your thoughts with us. We are delighted to hear that you had a great experience at The Table Bay Hotel and that everything was to your satisfaction. We appreciate the wonderful feedback, and we look forward to welcoming you back again soon.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Table Bay
Perfect location perfect staff the breakfast and tea was amazing. Jist an overall awesome experience. Would definitely come back. Once you stay here the other places will upset you!
Stayed 1 night in Oct 2023
Response from Vanessa on 21 Oct 2023
Dear RobertThank you for taking the time to write this review. We are thrilled to see that you had the most amazing experience at the Best Address in Cape Town, and we cannot wait to welcome you back! Warm RegardsTable Bay Management Team

10/10 Excellent

Nigel, San Clemente

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredibly attentive and friendly and the area is fabulous for walking, sightseeing and bars/restaurants.
Stayed 2 nights in Oct 2023
Response from Vanessa on 21 Oct 2023
Dear NigelThank you for your 5-star rating and review. It is so rewarding to see how our staff are living up to the values and standard we pride ourselves in. Thank you for sharing your amazing experience with us and we look forward to many more returns. Table Bay Managment Team

6/10 Okay

MNR

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Jacquie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value central V&A hotel
A good hotel in a very central location (with direct access into the mall) with good sized rooms. Possibly in need of a little modernisation - some furnishing in the rooms were damaged, the shower involved a delicate use of 2 taps to try to not get burnt/frozen by the water, and some of the lights in our room didnt work. However for the price, the location is incredibly good, the staff are helpful and the hotel is clean.
Stayed 3 nights in Oct 2023
Response from Vanessa on 21 Oct 2023
Dear JacquieThank you for your feedback, we are pleased to see that you had an amazing stay. We note your remarks on the areas that needs attention, which will be shared with management to address accordingly. Thank you so much for your valuable feedback and we look forward to welcoming you back in future.Table Bay Management Team

10/10 Excellent

Li

Liked: Staff & service, amenities, property conditions & facilities
TBH looks after their guests so well, with every attention to detail from food, to flowers to storing luggage etc. Fabulous team of staff. Convenient & direct access to an enormous V & A mall.
Stayed 1 night in Oct 2023
Response from Table Bay Management Team on 11 Oct 2023
Dear LiThank you for taking the time to share your thoughts with us. We are delighted to hear that you had a great experience at The Table Bay Hotel and that everything was to your satisfaction. We appreciate the wonderful feedback, and we look forward to welcoming you back again soon. Warm RegardsThe Table Bay Management Team

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great International hotel with all the expected amenities in a fantastic location at the heart of V&A Waterfront
Stayed 5 nights in Oct 2023
Response from The Table Bay Management team on 11 Oct 2023
Dear RichardThank you for this wonderful 5 - star review ! We look forward to your next visit. Warm Regards The Table Bay Management Team

8/10 Good

Christo

Stayed 1 night in Sep 2023

10/10 Excellent

Joaquim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023