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Reviews of Chartfield Guesthouse

4 out of 5
Chartfield Guesthouse
30 Gatesville Road, Kalk Bay, Cape Town, Western Cape

Reviews

9.0

Wonderful

Rating 10 - Excellent. 119 out of 184 reviews" "
Rating 8 - Good. 45 out of 184 reviews" "
Rating 6 - Okay. 14 out of 184 reviews" "
Rating 4 - Poor. 3 out of 184 reviews" "
Rating 2 - Terrible. 3 out of 184 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant weekend away
Excellent location in Kalk Bay - just ambling down the beautiful steps to several restaurant locations. That is if you want to leave the stunning views of the guesthouse porch. The room and amenities were in excellent condition.
Stayed 1 night in Dec 2023

4/10 Poor

Helen

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 7 nights in Sep 2023

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, bit dated but clean and comfortable. Great location within waking distance to dinner and shopping
Stayed 5 nights in Feb 2023

10/10 Excellent

Ruth

Travelled with family
View, location, comfort, staff all excellent
Stayed 2 nights in Feb 2023

10/10 Excellent

W

Stayed 7 nights in Dec 2022
Response from John on 21 Dec 2022
Thank you so much for your lovely review We are glad to hear that you have enjoyed your stay at Chartfield and we definitely look forward to seeing you sometime soon again!

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chartfield Guesthouse Splendour
We had a great stay. Friendly accommodating staff. Beautiful location n setting. The breakfast was on gourmet level. The guesthouse is a gem
Stayed 1 night in Jan 2022
Response from Ammaarah on 11 Feb 2022
Thank you for your wonderful review. We are happy that you enjoyed your stay and hope to welcome you again soon!

10/10 Excellent

Markham

Travelled with partner
Liked: Staff & service, property conditions & facilities
Possibly the perfect B&B. Simply but tastefully decorated, immaculately clean with crisp white linen, plus friendly & welcoming staff. Can’t imagine anything better.
Stayed 1 night in Jan 2022
Response from John on 1 Feb 2022
Thank you very much for your lovely review. We are glad to hear that you have enjoyed your stay. It was a great pleasure hosting you and would love to see you soon again.

8/10 Good

Jackie

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good value stay
Lovely staff and a very friendly welcome. Hotel has a lovely feel to it - amazing views and lots of lovely light. Generally cleanliness was great, apart from our bath in the room hadn’t been cleaned from the last guest so that wasn’t nice. There is a lovely pool area, but the covers on the sun loungers are looking quite sorry for themselves and need replacing really. It was also rather unusual to have a double bed made up… but with two single quilts. Even with these few elements not being up to scratch we still had a lovely stay and felt it was good for the price we paid.
Stayed 2 nights in Jan 2022
Response from Joy-Lynne on 8 Feb 2022
Hi Jackie We loved having you stay with us and thank you so much for choosing Chartfield Guesthouse. Thank you as well for your honest feedback. We are in the process of replacing the covers of the sun lounges (they get worn out from the sun so quickly) and I also want to apologize regarding the bath, that is definitely not our Standard. We hope to see you back in the near future

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place! I rented the loft room and there was a breeze, big windows and a fan, so I had no issues with it being too warm. I slept with the balcony door and windows open and it was lovely listening to the waves as I fell asleep. Breakfast was delicious! Hot tip: If you book directly with them, it's included. Really enjoyed the complementary coffee brought to my room. The location is fantastic. I walked to Dalebrook tidal pool and snorkeled there and later I walked to Kalky's in the harbour for delicious supper. No doubt I'd return here, it was just fantastic. A big treat!
Stayed 2 nights in Jan 2022
Response from Joy-Lynne on 8 Feb 2022
Hi Debbie We are so glad that you had a great stay and so happy to hear that you would like to return. We would welcome you back any day :)

10/10 Excellent

Mickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply gorgeous
Simply gorgeous view. Close to eveything in Kalk Bay
Stayed 2 nights in Jun 2021

8/10 Good

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2021

8/10 Good

Eugene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
where past meet future.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location overlooking Kalk Bay, the breakfasts were superb, the staff were friendly, warm and welcoming and had great restaurants tips for us. Would highly recommend this guesthouse!
Stayed 2 nights in Mar 2021

10/10 Excellent

Salifou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!
Great place! Cosy, friendly and overall awesome!
Stayed 1 night in Oct 2019
Response from John on 26 Nov 2019
Thank you for choosing Chartfield guesthouse for your stay. It was a great pleasure to have you as our guests and we look forward to see you sometime soon again.

10/10 Excellent

J O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Chartfield
Absolutely stunning location with magnificent views over the sea and the mountains Good location in the middle of town so I didn’t need the car for local swimming or dining
Stayed 2 nights in Oct 2019
Response from John on 26 Nov 2019
Thank you very much for your lovely review. We are Glad to hear that you have enjoyed your stay and we hope to see you soon again :)

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with a warm friendly welcome
This was my second stay at the guesthouse and once again I received a very friendly welcome. Nice location, rooms are clean and bright. I was attending training held at the guest house and the food and service was great. Love the pain au chocolate and pastry twists with our coffee .... not to mention the cake on friday! great location, great people, lovely stay.
Stayed 1 night in Aug 2019
Response from John on 24 Aug 2019
Hi Sally, Thank you very much for your lovely review.We are glad to hear that you enjoyed your stay once again at Chartfield guesthouse and it was also a great pleasure to host you. I am sure you will be back as we already looking forward to seeing you soon again.

10/10 Excellent

MICHAEL PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely and affordable place to stay in Kalk Bay
I have stayed at chartfield a number of places and enjoy it every time. It is very reasonable for what you get, and very comfortable. Perfectly situated to experience Kalk Bay.
Stayed 6 nights in Jul 2019
Response from Lisa on 24 Jul 2019
Hi Michael Thank you so much for staying with us again. We hope to see you soon again.

10/10 Excellent

Suzie, Dublin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are so lucky to have found this beautiful hidden gem of a guest house in Kalk Bay. The service was absolutely exceptional. Lisa and all the staff couldn't have done enough for us and made us feel so welcomed. The breakfast served at Chartfield House is incredible. We ate here every morning for our two week stay. We loved it so much will be definitely stay here again.
Stayed 13 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Great location in Kalk Bay. Light sleepers beware!
The guest house is located close to the bars / restaurants / shops in Kalk Bay. The access point is up a inclined path - so might be tough for the less mobile traveller. The guesthouse itself has incredible views - a lovely spot to sit and watch the ocean / have a few drinks. Simple facilities but does the job for a few nights stay. They provide beach towels and umbrellas for the guests. My towel was not the cleanest - I found some bird poo when I unrolled the towel.. this could have been bad luck from when the towels were dried! I struggled on occasion to find staff to buy water from, or to check out for example. It feels like the ‘front of house’ still needs some work. The rooms are simple but fresh and good size. There were a few stray hairs on the bedding, but nothing too major. Bed was a good size and comfortable for 2. The main issue I had was the noise. The doors do not block any sound from the corridors, and the stairs / floorboards are extremely creaky. The guesthouse offers a complimentary tea/coffee from 7am - 9am. Between these hours I could hear the drinks being made, and the staff stomping around to deliver these to the guests. This might not bother everyone - but for me, a light sleeper, it was quite an issue. For these reasons I would say the guesthouse would serve you well for a night or two.. but I wouldn’t stay for much longer!
Stayed 3 nights in Feb 2019

6/10 Okay

biscuit, london

Liked: Cleanliness, staff & service
Disliked: Room comfort
very good position beside the beach, unfortunately the room was noisy
Stayed 11 nights in Jan 2019

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from John on 20 Jan 2019
It was a great pleasure to have you as our guest. Definitely looking forward to seeing you soon

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location , quality of accommodation , staff, breakfast and security
Stayed 1 night in Jan 2019
Response from John on 20 Jan 2019
We are glad that you enjoyed your stay and we looking forward to seeing you soon

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Jalle, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful escape
Beautiful little seaside escape. Beautiful views and very cute hotel. Great friendly staff. Will definitely stay again
Stayed 1 night in Jul 2018
Response from John on 17 Oct 2018
It was a great pleasure to have you as our guest and would to see you soon again

8/10 Good

Azarja, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location
We recently stayed here and very much enjoyed ourselves. The rooms are nothing too fancy, but clean and decent size. We found the bed/pillows to be very comfortable- and the bathroom is quite large. The breakfast is very good, and I would definitely recommend it. Most of the restaurants in Kalk Bay seem to have a very similar menu, but as the hotel breakfast is a flat rate, it's more affordable. Plus the view is gorgeous from the back patio where they serve it. The staff was very polite. The pool is a good size and in a quiet area. We thought the location was perfect. Far enough from the main strip to be quiet, but it was literally at the end of the street- so very close walking distance to the other restaurants and bars. (Be warned, it is at the top of a steep hill though. So if you have trouble with stairs, this might not be the place for you) Wifi is not great though- and we even purchased it for our room. Its pretty slow and drops out a lot- but we found that to be true in a lot of places in South Africa. But even with that, I would still stay here again.
Stayed 3 nights in Feb 2018

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won’t be disappointed!
Top notch welcome ! Great room ! Super location and views...
Stayed 1 night in Dec 2017

10/10 Excellent

Antoinette, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem"
Excellent and Caring Staff, Clean Rooms, Good food and Very Professional Tour Guide Service's.
Stayed 6 nights in Nov 2017

8/10 Good

Antonia, Devizes UK

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal situation - lovely view of the harbour
We found the hotel ideally situated - near the town but away from the noise of the traffic.
Stayed 4 nights in Nov 2017

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, as always. One of my favorite places to stay. Great location, clean, efficient, and friendly staff.
Stayed 2 nights in Oct 2017

10/10 Excellent

Ed, Duvall Wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice homey feel to this place. I loved the breakfast, very well done with lots of great choices. I would like to clone it and scatter it in many other cities to visit in the future.
Stayed 13 nights in Oct 2017

8/10 Good

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
Overall stay was good and peaceful.
Stayed 1 night in Sep 2017

10/10 Excellent

Elizabeth, Portland, Maine USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing guesthouse
I love this guesthouse and never want to leave. It is simple yet elegant and everything is done with love and care. My room has three large windows that all have an amazing view of the sea. The breakfasts are delicious, healthy and ample. I will return here the next time I visit South Africa!
Stayed 2 nights in Aug 2017
Response from Suzette on 2 Sept 2017
Hi Elizabeth, Thank you for your review. We are happy to hear you had an awesome time with us and that you were treated well in all aspects. We hope to welcome you back some day in the near future. Warm Regards Suzette

6/10 Okay

Dave, Homeless - moving

Liked: Cleanliness, staff & service
Good position - but.....
I don't know whether it's Expedia's fault, but when I re-read the listing just now on which I based my one-night booking, I confirmed my suspicion that it said there was 'Free Internet' - meaning in my room to me - and there was 'Free Parking' which I assumed was on the hotel grounds. On arrival, I was informed that the free Internet was only in the public areas, and the 'free' parking was just on the street outside, which might not actually be available, and certainly was not secure. The fact that I would have had to pay for Internet in my room if required, was hidden further down the page doesn't impress me very much. While Lisa told me this was because of some customers in the past misusing it to download movies and using up the bandwidth, I still believe it should have been highlighted. At the same time, I could also understand people misusing it, because the TV available in the rooms is awful: I'd certainly suggest the hotel arranges for a DSTV basic package because SABC is rubbish, and e-tv isn't much better! Otherwise, the hotel is fine and in a superb position to enjoy the excellent Kalk Bay attractions. Being up the hill you get a lovely view of False Bay from your room and the walk back up from below can be well overcome with some alcoholic refreshments from the Brass Bell restaurants. One minor gripe - I'd suggest the management provide coffee and tea making facilities in the rooms. Lukewarm cappuccino at 07:15 isn't very nice.
Stayed 1 night in Jul 2017

8/10 Good

MM

Liked: Cleanliness, staff & service, property conditions & facilities
Surrounded by beauty
We loved the beautiful guest house and although accommodated in an adjacent facility, still enjoyed a lovely stay. The adjacent facility was new and not completely family friendly - no WIFI or television. Also needs more kitchen utensils being a self catering apartment. But overall beautiful.
Stayed 5 nights in Jul 2017

6/10 Okay

D, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The views and the staff were both great. But we had two real problems - first the unit was freezing. We built a fire, but that only helped warm up one bedroom. Also, the family upstairs (permanent residents we think) were extremely loud. We aren't usually very picky - but it was extremely loud, from running and jumping kids to playing the piano - you could hear every little noise loudly. Also,one of the bedroom windows had a broken lock and thus couldn't be locked.
Stayed 1 night in Jun 2017

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff and clean rooms.
Great location, friendly staff and clean rooms.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hidden gem
Great place one block back from waterfront. We wish we could have stayed more nights to fully enjoy this property.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

cliff, uk

Nice stay!
We stayed in room 1. Only downside really was hearing every footstep from the room above (I know, not much they can do about that). Breakfast also was extra (R120 pp) when booking indirectly...free if booking direct with the guest house. Location was great for seeing the sights. No evening meal option meant eating out which was ok. All in all, everything you need and I suppose you don't really spend too much time in room anyway (well, we don't tend to). Oh, wifi was extra to (250mb foc, they more available at a fee)

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for a few days away from Capetown
Great choice, a lot of charm a lovely and welcoming team

8/10 Good

Wesley, Colorado, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sea views up the hill from fresh seafood
We had a wonderful stay. The owners and staff are so friendly and welcoming, and very helpful. Older home renovated into guesthouse with 16 rooms. Complimentary morning room service coffee or tea.

6/10 Okay

CJ, jeffreys bay

Disliked: Staff & service
Nice view with rude staff.
Very rude staff. Could not find the 2nd room we booked, and blatantly told us that we will have to phone Hotels.com to sort it out ourselves. Eventually the booking was found but with a wrong first name? Admin error?...No introduction given to what facilities are on offer at this hotel? Our 2 rooms were allocated in 2 opposite areas of the Guest House. No effort were made to ensure their guests were happy and comfortable. Luckily the Guest House had a great location for shopping & restaurants & pubs...which made up for our rude welcoming.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Getaway
Chartfield Guesthouse was a very pleasant surprise and a great escape from the hustle of Cape Town. The staff were very helpful and pleasant. We only stayed two nights ( it was winter there) but I would stay longer during the summer months if the opportunity arose. It is close to the center of town and all restaurants are within easy walking distance. The Olympic Cafe is a must!

10/10 Excellent

Philip, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly guesthouse with great views
We stayed for 4 nights in the Impala room and had a wonderful time. Highlights included the views of the sea and the mountains from our room, the lovely breakfasts served outside and the friendly and helpful staff. The guesthouse also arranged the transfer back to the airport at a very reasonable price.

6/10 Okay

hester, Johannesburg

Liked: Cleanliness, staff & service
Disliked: Room comfort
The lay-out of the room was not great. The bedside tables were way to small for the huge lamps and the one lamp in front of the entrance to the bathroom.

8/10 Good

Aly, cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly hotel
Nice hotel that is clean with friendly staff. Not luxury but certainly comfortable and perfect for a base. Breakfast by the pool looked super.

8/10 Good

Paul, Widnes UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place very reasonably priced
I stayed here with a cricketing friend for the Newlands test and it was a good for our requirements. The staff were always helpful and couldn't do enough for their guests. However I do think it is more of a couple's place and was always thinking how much my wife and I would have really loved to visit together. There are rooms inside the main building and rooms situated separately, which could be a nuisance due to all the locking and unlocking of doors (though I appreciate it gave greater security). Personally I found the long, long steps up to the hotel the only potential cause for concern, as it was dimly lit and sometimes people hung around at night. Kalk Bay is nice and charming and is a real seaside town with some very good places to eat and it has some fascinating shops (if you like antiques/memorabilia the shops are great to spend time browsing). The train journey either up to Cape Town or down to Simon's Town is very interesting and it was always safe (though I didn't travel on it after dark as per advice). Simon's Town is really beautiful and the beaches along there are stunning.

10/10 Excellent

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location........pristine guesthouse.....
A standard of hospitality second to none in my 45+ years of world travel........often in highly prestigious hotels..........few management teams have matched the genuine desire to please which is found at the Chartfield Guesthouse.....Kalk Bay.
Xmas day 2015
Chartfield vista

8/10 Good

Marion, Cape Town

Liked: Cleanliness, staff & service, room comfort
break from the city
we stayed for 1 night only to get out of the City (CT)- thoroughly enjoyed our stay - the staff were outstanding , couldn't do enough for their guests - would definately go again