Seasonal outdoor pool

Reviews of Chatham Bars Inn

5 out of 5
Chatham Bars Inn
297 Shore Rd, Chatham, MA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 495 out of 684 reviews" "
Rating 8 - Good. 110 out of 684 reviews" "
Rating 6 - Okay. 41 out of 684 reviews" "
Rating 4 - Poor. 27 out of 684 reviews" "
Rating 2 - Terrible. 11 out of 684 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charline

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent and friendly. Awesome facilities.
Stayed 1 night in Mar 2024
Response from Sean Linehan - Director of Operations on 11 Mar 2024
Thank you, Charline. We hope to see you back soon!

10/10 Excellent

Stephen, Snowmass Village

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nautical feel
Stayed 1 night in Mar 2024
Response from Sean Linehan - Director of Operations on 11 Mar 2024
Thank you for the 5 stars, Stephen. We hope to see you back soon!

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Near shopping and restaurants. So glad we got the chance to stay.
Stayed 2 nights in Feb 2024
Response from Sean Linehan - Director of Operations on 11 Mar 2024
Thank you, Tami. We're so glad you enjoyed your visit to the Inn!

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sean Linehan, Director of Operations on 22 Feb 2024
Thank you kindly for your feedback!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
It's wonderful.
Stayed 2 nights in Feb 2024
Response from Sean Linehan, Director of Operations on 19 Feb 2024
Thank you, William. We're so glad you enjoyed your visit to the Inn!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Sean Linehan, Director of Operations on 29 Jan 2024
Thank you so kindly for your five star review. We're so glad you enjoyed your time with us and we look forward to seeing you again soon!

6/10 Okay

charles

Travelled with family
Stayed 1 night in Dec 2023

10/10 Excellent

Luis

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of the Cape.
Best hotel I've ever been in. Everyone is cordial and nice. ❤️
Stayed 2 nights in Dec 2023
Response from Sean Linehan, Director of Operations on 28 Dec 2023
Thank you, Luis. We're so glad you enjoyed your visit!

10/10 Excellent

PHILIP

Stayed 3 nights in Dec 2023
Response from Sean Linehan, Director of Operations on 26 Dec 2023
Thank you Philip, We hope to see you again soon!

10/10 Excellent

Kristin

Stayed 1 night in Dec 2023
Response from Sean Linehan, Director of Operations on 8 Jan 2024
Thank you kindly for your review! We hope to see you back at the Inn soon.

10/10 Excellent

Ann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and excellent food and sraff.
Stayed 3 nights in Nov 2023
Response from Sean Linehan, Director of Operations on 6 Dec 2023
Thank you, Ann. We hope to see you back soon!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sean Linehan, Director of Operations on 20 Nov 2023
Thank you for your review!

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely hotel facing the beach and short walk into Chatham. Valet & Reception staff and barman in the afternoon were all very welcoming. Unfortunately the evening bar staff were not . We ate in the bar on our first afternoon which was excellent however breakfast was a mixed bag. Food was disappointing and some staff were not the most helpful. Overall Chatham Bars Inn is in a great spot & has some lovely features but couldn’t give a 5 star rating .
Response from Sean Linehan, Director of Operations on 17 Nov 2023
Dear Andrea,Thank you so kindly for your wonderful feedback. We are so happy to hear that you enjoyed your stay with us! We hope to see you back soon.

10/10 Excellent

Daniel

Stayed 2 nights in Nov 2023
Response from Sean Linehan, Director of Operations on 6 Dec 2023
Thank you, Daniel. We're so glad you enjoyed your visit!

10/10 Excellent

dina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully amazing!
Stayed 1 night in Nov 2023
Response from Sean Linehan, Director of Operations on 13 Nov 2023
Thank you Dina!

10/10 Excellent

mark

Mark
Amazing- delighted
Stayed 4 nights in Nov 2023
Response from Sean Linehan, Director of Operations on 13 Nov 2023
Thank you for your review Mark!

4/10 Poor

Alyssa

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Their systems kept declining my credit card we tried 4 different cards from 3 different users and they made us look like we didn’t have functioning cards and I told the desk person to use the other machine and he wouldn’t until he got his manager out here. It took them 45 minutes to get this handled and was not what I expected from a Hotel like this. On top of that we had already pre paid for our stay. We offered to pay incidentals in cash because their machine didn’t work and they refused.
Stayed 1 night in Oct 2023
Response from Sincerely, Sean Linehan, Director of Operations on 27 Oct 2023
Dear Alyssa,Thank you for your feedback. We were disappointed to read of your experience at the Inn and would kindly like to speak with you directly to further discuss your concerns. Sincerely,Sean Linehan, Director of Operationsslinehan@chathambarsinn.com508-945-6710

10/10 Excellent

Robert, LaGrange

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Sean Linehan, Director of Operations on 25 Oct 2023
Thank you for your review!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chatham reunion.
Amazing property. Was able to entertain local guest. Great accommodations, food and drink. Lexus car service quite helpful.
Stayed 2 nights in Oct 2023
Response from Sean Linehan, Director of Operations on 23 Oct 2023
Dear Jonatha,Thank you so kindly for your wonderful feedback. We are so happy to hear that you enjoyed the property and your stay with us! We hope to see you back soon.

10/10 Excellent

Shane

Stayed 1 night in Oct 2023
Response from Sean Linehan, Director of Operations on 13 Nov 2023
Thank you for 5 stars!

8/10 Good

Noor, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Oct 2023

10/10 Excellent

Ronald, Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
Front Desk personnel were exceptional.
Stayed 1 night in Sep 2023
Response from Sean Linehan, Director of Operations on 25 Sept 2023
Thank you so much for your five star review, we appreciate you choosing Chatham Bars Inn!

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sean Linehan, Director of Operations on 25 Sept 2023
Thank you so much for your review, we appreciate you choosing Chatham Bars Inn!

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience
Stayed 2 nights in Sep 2023
Response from Sean Linehan, Director of Operations on 25 Sept 2023
Thank you for sharing that you had a fantastic experience while staying with us at Chatham Bars Inn.

8/10 Good

ann

Liked: Cleanliness, property conditions & facilities, room comfort
The setting was amazing. Slightly dated. Service slow slow.
Stayed 4 nights in Aug 2023
Response from Sean Linehan, Director of Operations on 25 Sept 2023
Thank you for your review. We are sorry to hear that the service was not up to your standards.

2/10 Terrible

Nikolay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Now they use only valet parking, and take horrible care of your vehicle, as in 10 hours after I handed them the key found the truck open in the parking lot, windows down, doors unlocked, key inside the truck and not with the valet guys. "Heated" pool is roughly 60-65 degrees. Walls are paper thin. Noise is tremendous. Food is terrible. Service is the worst of ANY hotel or motel I've stayed with throughout the world. Utter waste of money and vacation
Stayed 3 nights in Sep 2023

8/10 Good

wendy

Liked: Cleanliness, staff & service, property conditions & facilities
not sure i think its worth the price point.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Gregory, Abingdon

Liked: Cleanliness, staff & service, property conditions & facilities
!!!
Stayed 6 nights in Aug 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 4 nights in Aug 2023

4/10 Poor

William

Liked: Cleanliness
Stayed 5 nights in Jul 2023

10/10 Excellent

jack

Liked: Cleanliness, staff & service, property conditions & facilities
ty!
Stayed 2 nights in Aug 2023

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view
Stayed 3 nights in Jul 2023

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The dinner at Bar house was terrible . The room was alway cleaned . The toilet stopped up twice. My car was never ready to pick up except on my checkout . Floor in car was dirtied by staff and never cleaned
Stayed 5 nights in Jul 2023

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, property conditions & facilities
The most beautiful place!!! Will def return!!
Stayed 3 nights in Jul 2023

10/10 Excellent

Hendrik

Liked: Cleanliness
Stayed 2 nights in Jun 2023

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is a timeless classic with no areas uncovered.
Stayed 3 nights in Jun 2023

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although the room is very well appointed the room is very small. The service folks are extremely good and helpful and trustworthy and the food quality is great.
Stayed 2 nights in Jun 2023

6/10 Okay

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service
Honestly i was a bit disappointed about a couple of things. Property is beautiful, but upon entering the room after check in the toilet water was running. When calling front desk they said “this has happened before.” For a property this price i dont think it should be happening “often.” Also, for breakfast, yo have the a la carte you have a to sit inside. If you want to sit outside you have to order the buffet. So they are forcing you to order the most expensive breakfast option so you can sit outside
Stayed 1 night in Jun 2023
Response from Sean Linehan on 19 Jun 2023
Dear Eduardo,Thank you for your feedback. I want you to know the service lapses you experienced on your most recent stay are not typical of our resort. We very much strive to provide a high level of service to all of our guests. I have responded to you via your email address and I would welcome the opportunity to speak with you directly at your convenience. Thank you,Sean Linehan, Director of Operationsslinehan@chathambarsinn.com508.945.6710

10/10 Excellent

Kevin

Stayed 4 nights in Jun 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful area with excellent staff and beautiful property!
Stayed 5 nights in May 2023
Response from Sean Linehan on 2 Jun 2023
Dear Eric,Thank you for your five star review and kind words. We're so glad you enjoyed your visit and we'll be sure to share your comments with the team. We hope to welcome you back again soon.Sean Linehan, Director of Operations

10/10 Excellent

Amy L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Sean Linehan on 1 Jun 2023
Thank you so much for your five star review, we appreciate you choosing Chatham Bars Inn!Sean Linehan, Director of Operations

6/10 Okay

David

Liked: Staff & service
Stayed 1 night in May 2023
Response from Sean Linehan on 1 Jun 2023
Thank you for your feedback and if there's anything we can do to improve your experience to a five star rating the next time you visit, please let us know.Sean Linehan, Director of Operations

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cape Cod Bliss
The staff was top notch and went out of their way to provide an inviting atmosphere. The room was spacious, clean, and restful.
Stayed 1 night in May 2023
Response from Sean Linehan Director of Operations on 17 May 2023
Thank you so much for your review and kind comments about our accommodations and our staff. We will be sure to share your feedback with our team and we look forward to welcoming you back to the Inn again soon!

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Chatham Bars Inn on 1 May 2023
Thank you for your review and we hope to see you back at the Inn soon!Sean Linehan, Director of Operations

8/10 Good

Andrew

Stayed 1 night in Apr 2023
Response from Sean Linehan Director of Operations on 17 May 2023
Thank you for your review - we appreciate your feedback.

10/10 Excellent

James

Stayed 2 nights in Mar 2023
Response from Sean Linehan, Director of Operations on 25 Apr 2023
Thank you so much for your five star review. We hope to welcome you back to the Inn again soon!

10/10 Excellent

Anoush

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time!
Stayed 1 night in Apr 2023
Response from Chatham Bars Inn on 4 Apr 2023
Thank you very much for the 5 star review! We look forward to welcoming you back to the Inn soon.