Ratings based on 727 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Jacksonville, FL

Nice hotel to stay before cruise.

Posted 28-Oct-2014
We spent the night prior to our cruise at Country Inn Suites. The staff were friendly and helpful. The room were clean and comfortable. Your continental breakfast got us off to a good day. We appreciated being able to park our vehicle at the hotel and the shuttle service to the pier.
5 out of 5
Recommended
for Everyone
by A verified traveller from canada

Nice hotel close to port , beach and rental car

Posted 18-Oct-2014
Pros: Close to beach, port, lots of parking space, nice staff
Cons: Price could be bit lower for the off season. But no regrets regarding the hotel facility for the money paid.
Location: Cape canaveral beach nearby. Advantage is free parking in the streets of cape canaveral. U can access beaches behind the apartments.
We enjoyed the stay in this hotel. Good breakfast. All the staffs were so nice and helpful.
2 out of 5
by A verified traveller

Not terrible, but not the best.

Posted 07-Oct-2014
Check in was pleasant with a polite, efficeint gentleman assiting us. The pool area was very nice as well. There was a dark layer of dust along the A/C vent, on the ceiling around the A/C vent, and on the ceilings in the corners. The shower temperature was good - hot enough to be pleasant but not too hot. However, the water pressure could have been significantly higher. TV worked well and we enjoyed an HBO movie prior to turning in on a comfortable bed. Breakfast was good as well .. . nice breakfast burritos along with all of the other usual breakfast items, including waffles.
Comment from Hotel Management
12-Oct-2014 by Sean, Hotel Management
Dear valued guest, Thank you for reviewing our hotel. I am so pleased to hear that our team was efficient and polite and that you enjoyed our pool area, complimentary breakfast, and television channel options. Please accept my sincerest apologies regarding the concerns you experienced with the dust in your guest room and temperature/pressure of your shower. I have addressed these concerns both with our Maintenance Department as well as the Housekeeping Department. Please rest assured these concerns will be rectified in future! Once again, thank you for sharing your experience with us. We hope to have an opportunity to go above and beyond for you in future! Very best, Management
Comment from Hotel Management
11-Oct-2014 by Sean, Hotel Management
Dear valued guest, Thank you for reviewing our hotel. I am so pleased to hear that our team was efficient and polite and that you enjoyed our pool area, complimentary breakfast, and television channel options. Please accept my sincerest apologies regarding the concerns you experienced with the dust in your guest room and temperature/pressure of your shower. I have addressed these concerns both with our Maintenance Department as well as the Housekeeping Department. Please rest assured these concerns will be rectified in future! Once again, thank you for sharing your experience with us. We hope to have an opportunity to go above and beyond for you in future! Very best, Management
1 out of 5
by A verified traveller from Georgia

Wolves in sheep's clothing

Posted 05-Oct-2014
Cons: A hotel should honor their commitments or don't participate in these groups that offer discounted rates
Location: Near Port Canaveral port
Booked 1 night through Expedia before going on a cruise. We were sent to a room that was already occupied. Second room was a smoking room (specifically requested non-smoking). After 2nd room we were told they were booked up even though we had confirmation. Then we were taken to a hall that was closed due to renovations; showed 3 rooms, all had a terrible stench like the carpet had been wet and mildewed; we suspect plumbing/water damage resulted these rooms being closed. At 9:00 pm we had to find another hotel. We found out later that even if you have confirmation from a company such as Expedia and get a discounted rate and someone else arrives before you and pays the full rate, the hotel can book your room and you will have to deal with it! So disappointing.
Comment from Hotel Management
10-Oct-2014 by Sean, Hotel Management
Dear Jo, Thank you for reviewing our hotel. Please accept my sincerest apologies that your experience was not an excellent one! We strive to go above and beyond for each and every one of our guests and are disappointed when this is not accomplished. All of our rooms are smoke-free. However, there are instances where guests do not abide by these rules and in such cases we deep clean the rooms as soon as it comes to our attention once the guest departs. Rooms booked via a third party such as Expedia are guaranteed. We will never give a room away if someone arrives earlier than you as a guest who booked with a third party. I apologize if this was miscommunicated by our team. I have spoken with our team and what they were referring to is that the hotel was sold out and since several rooms were not to your satisfaction, we literally had no more vacant rooms we were able to show you to. Once again, please accept our apologies for your experience. We hope in future we will have the opportunity to go above and beyond!
3 out of 5
Recommended
for Everyone
by A verified traveller from Ireland

Handy for overnight before cruise

Posted 30-Sep-2014
Pros: Close to port
Location: close to cocoa beach and Kennedy Space Centre
Nice and clean - staff friendly - breakfast provided was good
5 out of 5
Recommended
for Everyone
by A verified traveller from Chattanooga, TN

If you are cruising this is the place to stay.

Posted 19-Sep-2014
Pros: Location and the staff.
Location: Close to the beach, restaurants and the port. Kennedy Space Center is also close by.
My wife and I cruise out of Port Canaveral 2-3 times a year. The rates are reasonable and the shuttle service is the best we have ever used (clean vans and profressional drivers). Tape, staple guns and a printer are available to help you get your luggage ready for the cruise (experience cruisers know what I mean). The hotel is no more than a mile from the cruise terminal. The rooms are very clean and the staff gets an A+ for customer service.
5 out of 5
Recommended
for Everyone
by A verified traveller from THEWOODLANDS, TX

HOTEL ONE DAY BEFORE GOING ON OUR CRUISE

Posted 15-Sep-2014
Pros: EVERYTHING!!!!!!!!!!!!!!!
EVERYTHING WAS GREAT!!!!!!! IT WAS PERFECT NOT TO HAVE TO GET UP SOOOOOOOOO EARLY IN ORDER TO ARRIVE AT THE DOCK OF THE DISNEY CRUISE WHERE WE HAD TO GO. THE STAFF WAS VERY HELPFUL AND GETTING ALL 15 OF US OVER TO THE BOAT TOGETHER!!!!!! WE WILL DEFINITELY GO TO THIS HOTEL AGAIN IF EVER WE ARE TAKING ANOTHER CRUISE OUT OF CAPE CANAVERAL!!!!!!!!
4 out of 5
Recommended
for Everyone
by A verified traveller from Martinsville, IN

Great for overnight cruising

Posted 08-Sep-2014
Stayed here because of location to ports (literally right across the road), able to park for the week ($40-cheaper than anywhere else), and very nice hot breakfast included
5 out of 5
Recommended
for Everyone
by A verified traveller

Great for families or couples

Posted 21-Aug-2014
The breakfast was great! The pool was very nice! We got the bunk-bed rooms and the boys loved it! Very nice hotel! The front desk man, Wayne, was very, very helpful! He helped us get tickets for the Kennedy Space Center and told us about the shuttle to the Port, which was so easy and perfect! We had nothing to worry about!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Aug-2014
Only stayed one night prior to boarding for a cruise. Excellent and organized shuttles to pier!