Ratings based on 665 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Surfside Beach SC

Good hotel close to Port Canaveral

Posted 31-Jul-2014
Pros: Staff at hotel and shuttle service were very accommodating and efficient in moving passengers and baggage.
Location: Close to port which was all that was essential
Easy check-in and good place to leave auto when cruising.
3 out of 5
by A verified traveller

OK, but over priced

Posted 27-Jul-2014
Cons: cleanliness, especially with the pool
Location: close to the beach and space station
The room itself was fine. A bit more attention could have been paid to cleaning, especially under furniture. The pool area was nice however the pool itself was very dirty. Unfortunately my kids and I were in the pool when my husband pointed out an object in the pool that shouldn't have been there. I'm still really grossed out about it. Breakfast was ok. Price for the room was a bit high for the condition of the accommodations.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Jul-2014
WE HAD A GREAT EXPERIEENCE AT THIS HOTEL AND WILL COME BACK ON OUR NEXT STAY I WOULD HIGHLY TELL MY FRIENDS ABOUT THIS EXPERIENCE THANK YOU CAROL JENDRICK
5 out of 5
Recommended
for Everyone
by A verified traveller from sc

Overnight stay before cruise

Posted 21-Jul-2014
Very nice hotel close to cruise port. Will definitely stay again
3 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Close to cruise ship

Posted 20-Jul-2014
It was nice and clean but the outside trash was overwhelmed and there were a lot of wild raccoons roaming. .. not safe in my book but overall it was nice and well lit
5 out of 5
Recommended
for Everyone
by A verified traveller

Good value hotel

Posted 18-Jul-2014
Location: We were just using the hotel as a stop over between Orlando airport and Kennedy Space Centre.
This is a three star hotel, it is not smart and does not have a wow factor, but it is absolutely fine for a good value stop over. It is conveniently located on a main road but set back from the road so there is no traffic noise. There is a large car park. Breakfast is included in the price!
4 out of 5
Recommended
for Everyone
by A verified traveller from G

Friendly staff

Posted 11-Jul-2014
The hotel was very comfy for my family and I. We left our vehicle there while on a cruise. We were surprised how well and fast that went. Not much of a wait at all, the drivers were awesome and made the drive to the ship enjoyable. We would definitely stay at this hotel again.
1 out of 5
by A verified traveller from Charlotte, NC

We stayed there the night before a Disney cruise.

Posted 07-Jul-2014
Pros: Close to cruise, but there are others just as close.
Cons: Cleanliness. Update furniture. Improve shuttle service.
Filthy carpets. Pull out bed and roll away were unfit for sleeping. Room supposed to be non smoking, but smelled terribly of cigarettes. The shuttle to the cruise was ok, but on return trip took them 45 minutes to pick up. We left and took a taxi back. If I were doing the cruise again I would stay at Radisson. They had 4 shuttle show up in the time that CIS had none.
Comment from Hotel Management
14-Jul-2014 by Sean, Hotel Management
Dear Cammie, Thank you for reviewing our property. Please accept my sincerest apologies that your stay was less than perfect! We strive to go above and beyond for every guest and I am very sorry that this was not achieved while you were with us. I have addressed your concerns regarding the shuttle and the condition of the room with our team and assure you everything in our power is being done so that this does not happen again. The entire interior of our hotel is smoke-free, that is correct, and I am very sorry that if a previous guest had smoked in the room against the policy the room was not deeply cleaned enough. Once again, thank you for your feedback. We greatly appreciate it. Best regards, Management
5 out of 5
Recommended
for Families
by A verified traveller from Indianapolis, IN

Close to cruise terminals

Posted 01-Jul-2014
Pros: Good breakfast and shuttle service.
Location: Eat at Italian restaurant close by and visit Manatee Park.
We stayed overnite before a royal Caribbean cruise for a fee, you can park here while cruising with an included shuttle to and from cruise terminal. This worked well. And, was a lot cheaper than self parking at cruise terminal.. Motel was clean, well staffed with included hot breakfast. We even had time to drive to Manatee Park before shuttle took us to pier.
4 out of 5
Recommended
for Everyone
by A verified traveller from sc

Great place to stay when cruising!

Posted 01-Jul-2014
We stayed here on June 25 for one night before our Disney cruise. This hotel surpasses my expectations for the price. It is very convenient to the port - only a mile or so away. Also, the room we booked had a kids area that included bunk beds - very similar set up to great wolf lodge. It also had a very nice pool and hot tub with a scenic waterfall. Room was also clean. Would definitely stay here again.