Really beautiful hotel in the middle of countryside but as it's not near anything else we were very reliant on the services at the hotel.
The staff were pleasant and friendly but the level of service was fairly poor. I emailed in advance to book a car for a day trip and received acknowledgement. There was no record when we arrived but they said they would arrange one for 7:30 am. At 7:30 they told us their car was fully booked and that they would need to call another which would take at least half an hour.
We also booked spa treatments a day in advance & were told 10 mins after they should have started that some weren't available.
The food was also pretty bad which is a real shame as it's so isolated and Javanese food is so good.
Overall it could be a fantastic place but I was disappointed with our stay.
This boutique spa resort is situated in the foothills of Gunung Merapi 25 km (16 miles) north of Jogja. The 16 individually …More
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