Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection
4.0 star property

Upscale Art Deco hotel near Steam World

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May 2024

Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

Photo gallery for Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

Couples treatment room(s), hot tub, body treatments, mud baths
Interior detail
Exterior
Presidential Suite | Premium bedding, minibar, in-room safe, blackout curtains
Free daily full breakfast

Overview of Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

8.8

Excellent

Popular amenities

  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Check out the area

Rua José Pedro Piva, 745, Canela, RS, 95680-000
  • Popular LocationParque Terra Magica Florybal8 min walk
  • Popular LocationCoffee Shop11 min walk
  • Popular LocationCathedral of Our Lady of Lourdes2 min drive
  • Popular LocationDreamland Wax Museum3 min drive
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Room options

Comfort Room

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Honeymoon Room

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Presidential Suite

cleanliness

Highlights

Individually furnished
Individually decorated
Fireplace
Private hot tub
Air conditioning
Free cots/infant beds
LCD TV
Clothes dryer
  • Sleeps 2
  • 1 Double Bed

Deluxe Room

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

Executive Room

cleanliness

Highlights

Air conditioning
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

Premium Suite

cleanliness

Highlights

Individually furnished
Individually decorated
Fireplace
Private hot tub
Air conditioning
Free cots/infant beds
TV
Clothes dryer
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Suite

cleanliness

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
Free cots/infant beds
TV
Clothes dryer
  • Sleeps 2
  • 1 King Bed

Grand Room

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 2 Single Trundle Beds

Family Shared Dormitory

cleanliness

Highlights

Air conditioning
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Large Single Bed

Classic Room

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Design Room

cleanliness

Highlights

Air conditioning
Free cots/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Canela

Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection is located in Vila Suzana, a neighbourhood in Canela, and is in the entertainment district and near the boardwalk. The area's natural beauty can be seen at Alpen Park and Caracol Park, while Steam World and Mini Mundo are popular local attractions. Travelling with kids? Don't miss Snowland Park and Gramado Zoo.

What's nearby

  • Super Carros - 4 min drive
  • Gramado Covered Street - 9 min drive
  • Mini Mundo - 10 min drive
  • Black Lake Park - 11 min drive
  • Snowland Park - 17 min drive

Getting around

  • Porto Alegre (POA-Salgado Filho Intl.) - 149 min drive

Restaurants

  • Lá Em Casa - 19 min walk
  • Olimpia Restaurante - 2 min drive
  • The Petit - Pizza por Fatia 24h - 2 min drive
  • Café Colonial Gramado - 2 min drive
  • Brandy Bar - 14 min walk

About this property

Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

Upscale family-friendly hotel near Alpen Park
Located close to Steam World, Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection provides free full breakfast, a free daily manager's reception and an art gallery on-site. Indulge in hydrotherapy, a massage and a body scrub at Spa Holgar D´Alma, the on-site spa. Be sure to enjoy a meal at Restaurante La Vanguardia, the on-site restaurant. Yoga classes are offered at the health club; other things to do include hiking/biking. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • Limo/town car service, self-parking (surcharge) and babysitting (surcharge)
  • Tour/ticket information, wedding services and coffee/tea in reception
  • A front desk safe, massage treatment rooms and a TV in reception
Room features
All guest rooms at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection include comforts, such as premium bedding and pillow menus, as well as perks, such as air conditioning and dressing gowns.
Extra conveniences in all rooms include:
  • Baby baths and childcare services
  • Bathrooms with designer toiletries and hairdryers
  • Daily housekeeping and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (BRL 27 per night)

Food and drink

  • Free full breakfast available daily 8 AM–1:00 PM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • Restaurante La Vanguardia

Things to do

  • Art gallery
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • TV in common areas
  • Wine tasting room
  • Yoga classes

Family friendly

  • Baby bath
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • No lift

More

  • 2 floors
  • 3 buildings
  • Art Deco architecture
  • Built in 2000
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Towels

Entertainment

  • TV

Food and drink

  • Champagne service
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Dryer
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 125.0 per day.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: BRL 250 per person (return)
  • Self-parking fee: BRL 27 per night
  • Rollaway bed fee: BRL 125.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Don Ramon Spa e
Don Ramon Spa e Canela
Don Ramon Spa e Pousada
Don Ramon Spa e Pousada Canela
Don Ramon Pousada Canela
Don Ramon Pousada
Don Ramon Canela
Don Ramon Pousada Hotel Canela
Don Ramon Pousada Hotel
Don Ramon Pousada Spa
Don Ramon Pousada Spa
Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection Hotel
Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection Canela

Frequently asked questions

Is Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?

Self-parking is available for BRL 27 per night.

What time is check-in at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?

Checkout is at noon.

Does Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BRL 250 per person applies.

Where is Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection located?

This family-friendly Canela hotel is located near the airport, 1.1 mi (1.8 km) from Steam World, and within 6 mi (10 km) of Alpen Park and Caracol Park. Mini Mundo and Black Lake Park are also within 6 mi (10 km).

Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 144 reviews" "
Rating 8 - Good. 46 out of 144 reviews" "
Rating 6 - Okay. 16 out of 144 reviews" "
Rating 4 - Poor. 3 out of 144 reviews" "
Rating 2 - Terrible. 3 out of 144 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else
“Luxury” room - old, loud, and tiny decrepit bathroom. Bugs hatched inside during our stay. The breakfast waiter yelled at us for coming to eat 30 min after start time. Tried to make us pay for the room again after we prepaid through hotels.com
Stayed 2 nights in Nov 2021

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom as cautela
Checkin demorado e com recepção ineficiente. Cafe da manhã dentro do esperado mas sem padronização dos itens. R$ 28 por dia de estacionamento sob péssima justificativa de “vigilância”, mas que na vdd era uma clara tentativa de “pegar mais dinheiro”, visto que a tentativa se manteve mesmo após questionado se poderia estacionar na rua. Ao fim, sem ter como justificar, acabou por retirando a cobrança do extrato. O carro passou bem, obrigado!
Stayed 3 nights in Jun 2020

10/10 Excellent

George, Atlanta, GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Property
Awesome property that exceeded my expectations! Staff was excellent and property was as well! Glad I chose this.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Pousada maravilhosa, funcionários muito atenciosos e prestativos. Destaque para os recepcionistas Jojo e Tulio,
Stayed 1 night in Sep 2023

2/10 Terrible

Silvio

Disliked: Property conditions & facilities, room comfort
Não recomendável
Chuveiro com água que não esquentava, café da manhã sofrível, com suco de laranja com gosto artificial.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar Fantástico!!!!!
Melhor lugar que já ficamos em Canela, tudo simplesmente fantástico, desde a localização, recepção (Túlio e Eduardo), café da manhã maravilhoso, sou intolerante a lactose e se preocupavam em trazer meu leite zero na mesa (Sr. Mauricio e Jojô - uma dedicação com todos), a limpeza do quarto ótima, quarto espaçoso, com ante sala, e um lugar com lareira lindo!!! Ficamos apaixonados por tudo. Tive o privilégio de conhecer a proprietária D. Esther, uma pessoa muito simpática e dedicada com todos os detalhes. Tinha um chá da tarde, lindo, com bolos e as mesas sempre postas. Meu marido fez massagens com a Andréia e adorou.
Stayed 4 nights in Jun 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pousada é para quem quer realmente descansar e fugir das multidões de Gramado e canela. Decoração muito agradável, tudo de excelente qualidade. A hidromassagem do quarto era muito boa. Tem chá da tarde, café da manhã. O SPA tbm é muito bem decorado. Recomendo para viagens de casal e para um descanso profundo.
Stayed 1 night in Jan 2023

10/10 Excellent

Ygor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muit legal!
Atendimento impecável!!! Funcionário mega simpáticos e atenciosos. Decoração muito bacana! os quartos poderiam ser um pouco melhores...
Stayed 1 night in Nov 2022

10/10 Excellent

marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência incrível, superou nossas expectativas. Atendimento excelente. Café da manhã requintado. Massagem de boas vidas muito boa.Adorei o mimo de niver.
Stayed 1 night in Sep 2022

2/10 Terrible

Felipe

Disliked: Staff & service, property conditions & facilities, room comfort
Infelizmente a pior experiência que tive na região. 1- SPA tem que ser reservado no check in, chegando la não tem horário. 2-Cama de casal com dois colchões de solteiro, tem que dormir nas pontas da cama. Se fosse um colchão bom, ate ok, mas o pior colchão que deitei na vida 3-Travesseiros tão baixos e já gastos que sinceramente parecia que não tinha 4- Nao tem cortina blackout 5- Zero acústica, escuta o tempo todo a conversa de outros hóspedes. 6 - Fique em qualquer hotel Laghetto, Sky... ou se realmente quiserem luxo, aconselho Casa da Montanha ou Colline de France. Pousada aconchegante (Cabanas tio muller). So fujam daqui porque sera a pior pousada
Stayed 1 night in Aug 2022