Book your room at Sun Palace Couples Only All Inclusive

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All-inclusive retreat in Cancún for couples

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Between sea and lagoon

A 30-minute drive from downtown Cancún, the Sun Palace Couples Only All Inclusive sits on a secluded strip of land, the turquoise Caribbean on one side and a tranquil lagoon on the other. Cancún International Airport is a 15-minute drive away, and the hotel offers excursions to the Mayan ruins

3 infinity pools

By day, guests can wander to the beach or choose from 3 infinity pools, including one with a swim-up bar. By night, they can take in a show, or sip cocktails at one of the bars. Five dining venues serve everything from Mexican to Japanese, while the spa offers an impressive menu of services.

Spa tubs, free WiFi

Each room has a romantic spa tub for 2 and a balcony overlooking the hotel grounds, the sea, or the lagoon. Guests can call for free 24-hour room service or snack and sip on provisions from the minibars and liquor dispensers. Free WiFi and LCD TVs offer entertainment.

At your hotel

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service

Not included

  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

At your hotel

Sun Palace Couples Only All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Sun Palace Couples Only All Inclusive features an indoor pool and an outdoor pool. Dining is available at one of the resort's 3 restaurants. Guests can unwind with a drink at one of the resort's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. A complimentary breakfast is offered. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

This 4-star property offers access to a business center. This all-inclusive resort also offers a health club, a spa tub, and a sauna. Guests can use the outdoor pool at a partner hotel. Complimentary self parking is available on site.

  • Number of buildings/towers - 9
  • Indoor pool
  • Outdoor pool
  • Poolside bar
  • Spa tub
  • Steam room
  • Sauna
  • Bar/lounge
  • Conference space
  • Total number of rooms - 252
  • Express check-in
  • Multilingual staff
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Number of floors - 8
  • Hair salon
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Dry cleaning/laundry service
  • Elevator/lift
  • Free self parking
  • Spa services on site
  • Business center
  • Swim-up bar
  • Free breakfast
  • Full-service spa
  • Health club
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Spa treatment room(s)
  • Number of restaurants - 3
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Stay connected

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi , Free wired high-speed Internet

Park your car

Free self parking

In your room

  • Premium TV channels
  • Balcony
  • Room service (24 hours)
  • Blackout drapes/curtains
  • Air conditioning
  • Climate control
  • Free local calls
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Slippers
  • Shower only
  • Jetted bathtub
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Flat-panel TV
  • Daily housekeeping
  • Free Wi-Fi
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Eat and drink

Guests are offered a complimentary hot/cold buffet breakfast.

Sun Palace Couples Only All Inclusive has 3 restaurants on site.

24-hour room service is available.

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Have fun

Nightly entertainment

Daily activities

•3 Infinity pools

Indoor pool with 2 Jacuzzis

Non-motorized water sports at the Wet 'n Wild marina

•Spa facilities

Table games

Fitness center

Swim-up bar

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Play

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Personal motorized watercraft on site
  • Scuba diving nearby
  • Windsurfing nearby
  • Parasailing nearby
  • Aerobics on site
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Relax

The onsite spa has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Accessible parking

The fine print for Sun Palace Couples Only All Inclusive

When you arrive

Check-in time starts at 3 PM

When you leave

Check-out time is Noon

How you can pay

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed.

Awards & Affiliations

  • Sun Palace Couples Only All Inclusive is listed in the 2012 Condé Nast Traveler Gold List of the world's best places to stay.

Up to 2500 USD Resort Credit Promotion

Book a minimum 3-night stay now – January 31 2015, for travel now - 23 December 2015, and receive a resort credit good for select resort services and amenities including golf, spa, tours, romantic dinner, scuba diving, and upgraded wine selection. Resort credit is based on length of stay and will be offered in the following amounts:

  • $500 resort credit for 3-night stay
  • $750 resort credit for 4-night stay
  • $1500 resort credit for 5-8 night stays
  • $2000 resort credit for 9-11 night stays
  • $2500 resort credit for 12-night minimum stay
Offer valid for all room/rate categories. Credit applied to guest's final bill at check-out. One credit per booking, per stay. Complete details of inclusions, exclusions, and limitations available from the property directly either upon check-in or by contacting the property after booking; contact information appears on the confirmation. All services, products, are subject to availability. Golf credit is valid for resorts in Cancun and Riviera Maya. Resort credit for scuba diving at Cozumel Palace is valid for certified, non-certified divers, and beginners. Unused credits valid for up to 1 year from the check-out date and is transferable once to 1 guest. When using resort credit for My Palace Memories, resort credit Shop, and other products and services of this promotion, taxes and fees will apply. These taxes and fees can be paid with cash, credit card or other authorized means. Offer is subject to change. Other restrictions may apply.

Honeymoon Offer

Book a stay at this Palace resort and receive the following after arrival:

  • Mini honeymoon cake
  • Breakfast for 2 in bed, once per stay
  • Guaranteed turndown service
  • One bottle of sparkling wine at select restaurants
  • One romantic candlelight dinner
  • Two t-shirts
  • Late check-out (until 6 PM) may be requested and is subject to availability.

    At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive this promotion.

    After checking in, honeymooning couples will be directed to the honeymoon desk where staff will welcome them and help reserve their candlelight dinner. The other amenities will be delivered to their room.

    Upon arrival, honeymooning couples must present proof of marriage within the past year.

    Unlimited Phone Calls Promotion

    All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.

    Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.

    Eat & Play All Palace Resorts Promotion

    Book a stay now and your rate will include the following:

    • Access to the facilities and restaurants at the resort’s sister properties, including:
      • Beach Palace Resort All Inclusive
      • Isla Mujeres Palace All Inclusive Resort
      • Moon Palace Golf & Spa Resort All Inclusive
      • Playacar Palace All Inclusive
      • Cozumel Palace All Inclusive
    Transportation to sister properties not included. Valid anytime, subject to availability. Other restrictions may apply.

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