Royal Solaris Cancun Resort, Marina & Spa -All Inclusive (Cancun, Mexico)

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Royal Solaris Cancun Resort, Marina & Spa -All Inclusive Map

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Beach, near mayan ruins

Beautifully nestled between the Caribbean Sea and the Nichupté Lagoon in less crowded southern of Cancún, Royal Solaris Cancún is within 2 km (1.25 mi) of the El Rey Mayan ruins and Wet'n Wild water parks Show more

All-Inclusive resort

Room rates include unlimited food and drink at 3 restaurants and 2 bars, as well as use of facilities including a pool complex, a Kids' Club with mini water park, daily activities, and nightly entertainment

Rooms with scenic views

The Royal Solaris' air-conditioned rooms offer full ocean view or sunset- lagoon view. All rooms also have satellite TVs, wireless internet, in room safety boxes and clock radios with CD players Hide

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 28/06/2013. The check-out date cannot be after 28/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.

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SHOW RATES

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Discounts may be offered to children of certain ages.

Room type

Deluxe Room - Sleeps 4 adults


		1 king2 doubleView of the lake and water. Individually furnished. Desk. CD player. Television with satellite channels. In-room safe. Bath amenities include hair dryer and complimentary toiletries. Blackout drapes/curtains, clock radio, and iron/ironing board. Air conditioning.

Deluxe Ocean View - Sleeps 4 adults


		1 king2 doubleView of the sea and water. Desk. CD player. Television with satellite channels. Wireless Internet access (surcharge). In-room safe. Bath amenities include hair dryer and complimentary toiletries. Blackout drapes/curtains, clock radio, and iron/ironing board. Air conditioning.

Deluxe ocean view room w-jacuzzi


		1 king2 doubleView of the ocean, pool, and water. Desk. CD player. Television with satellite channels. In-room safe. Bath amenities include hair dryer and complimentary toiletries. Blackout drapes/curtains, clock radio, and iron/ironing board. Air conditioning.

There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

A resort fee is included in the total price displayed All guests staying in hotel guestrooms must be registered with the hotel.

Policies

Pets not allowed
Minimum check-in age is 18
Check-in time starts at 3 PM
Check-out time is 11 AM
Caters to singles
Caters to couples
Caters to seniors
Caters to families
Caters to groups
Caters to women only
Caters to men only
American Express accepted
MasterCard accepted
Visa accepted

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for high-speed Internet (wired) in business center: MXN 130 per hour (rates may vary)
- Fee for in-room wireless Internet: MXN 180 (for 24 hours, rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Special Check-In Instructions

Hurricane Policy: If a hurricane strikes during the stay and causes the hotel to interrupt full operations for 24 hours, the hotel will offer a certificate for a return stay at the same resort for the same number of nights as the original stay. Other restrictions may apply.

Promotions

Clothing Donation Program

Guests can bring a clean item of clothing in good condition to the front desk during their stay and the hotel will deliver the clothing to local families in need.

Free Aquarium Tickets

Book a minimum 5-night stay in a "Free Aquarium Tickets" Deluxe Ocean View Room rate category from now - February 15, 2012 for travel from now - April 13 , 2012 and receive 1 free ticket per adult, per stay to the Cancun Interactive Aquarium.

Must book a minimum 5-night stay in a "Free Aquarium Tickets" Deluxe Ocean View Room rate category to qualify. The aquarium is located in one of Hotel Zone's best shopping malls, approximately 10 minutes from the Royal Solaris Cancun. Transportation to the mall is not included. Guests will receive a coupon upon check-in to redeem at the hotel's Travel Agency, located in the main lobby area. Tickets are nontransferable and not reimbursable. Restrictions may apply. Blackout dates: December 17, 2011 - January 2, 2012.

Property Amenities

Marina on site
Swimming pool - outdoor
Poolside bar
Swim-up bar
Swimming pool - children's
Massage - spa treatment room(s)
Concierge desk
Fitness facilities
Restaurant(s) in hotel
Bar/lounge
Limo or Town Car service available
Parking (free)
Ballroom(s)
Internet access in public areas - high speed
Audio-visual equipment
Business services
Internet access in public areas - surcharge
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Porter/bellhop
Total number of rooms - 300
Security guard
Number of floors - 8
Hair salon
Gift shops or newsstand
Tour assistance
Currency exchange
Dry cleaning/laundry service
Television in lobby
Air-conditioned public areas
Elevator/lift
Beauty services
Wedding services

Supervised child care/activities
Computer rental
Doorman/doorwoman
Event catering
Exhibit space
Express check-out
Beach/pool umbrellas
On-site medical assistance available
Tours/ticket assistance
Wireless (high-speed) Internet access - complimentary
Internet point
Computer station
Internet access - wireless
Express check-in
Children's club
Luggage storage
Snack bar/deli
One meeting/conference room
Laundry facilities
Health club
Garden
Babysitting or child care
On-site car rental
Shopping on site
Medical assistance available
Patio
Room service (limited hours)
Conference center
Number of restaurants - 3
24-hour business center
Number of buildings/towers - 1
Suitable for children
Umbrella
Pool table on site

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Rooms

The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information). Royal Solaris Cancun Resort, Marina & Spa-All Inclusive offers 300 air-conditioned guestrooms in two eight-story sand-colored sections. One section is a tower; the other resembles a seaside village with red-tile roofs and courtyards. Décor includes white walls, ceilings, and crown molding, pale-gray tile floors, caramel-color furniture, and bright bedspreads. Some rooms include ground-floor terraces, some include step-out balconies, and some have no terraces or balconies. Rooms provide 21-inch TVs with satellite programming, clock radios with CD players, and direct-dial phones with voice mail. In-room safes are available The resort has two nonsmoking floors with 93 rooms. Nonsmoking rooms are available on request, based on availability. Hospitality/courtesy rooms with separated showers, lockers and bath amenities available at no extra cost for guests with early arrivals and/or late departures from the Resort. All accommodations with Wi-Fi internet access (surcharged) This Resort features connecting and/or adjoining rooms, accommodations with an extra murphy bed and/or complimentary cribs and rollaway beds (under request & based on availability

Room Amenities

CD player
Climate control
Air conditioning
Blackout drapes/curtains
Direct-dial phone
Voice mail
Wake-up calls
Complimentary toiletries
Hair dryer
In-room childcare (surcharge)

Satellite television service
Clock radio
Desk
Rollaway beds available
Cribs (infant beds) available
Daily housekeeping (daily)
Iron/ironing board
In-room safe (surcharge)
Water view

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Dining

Las Fuentes - Expansive, linen-service, two-level, air-conditioned restaurant with window walls overlooking pool and sea. Breakfast buffet daily with Mexican dishes, waffles, and omelettes made to order. Will deliver Continental breakfast to rooms. It serves also a different daily buffet for dinner: Italian, Mexican, Caribbean, International, Grill and the Gala buffet. Reservations not required.Rosmarinus - Located near the recently renovated main pool area. This restaurant serves lunch buffet featuring traditional Mexican palapa roof. Depending on the season and operational needs, it might serve a la carte dining with four mexican specialities: By Mexican Region, Gourmet, Typical and Fajitas. Reservations not required.Sample of the "By Mexican Region Menu" for dinner at Rosmarinus:Salad: Mexican, tomato salad with chickenEntrees: Stuffed Crabs au GratinSoup and Creams: Lime Mexican Soup , Corn and Coriander Cream SoupMain Entress: Chicken Shiskebabs, Beef Filet in Orange Sauce and Catch of the Day Fish Filet "Sarandeado Style"Marco Polo - Air-conditioned à la carte restaurant serving international cuisine including French, Innovation, International and Italian menu. Dinner only. Reservations not required. Dress code: no shorts, beach sandals, T-shirts. Sample of the French Menu at Marco Polo:Salads: Escarola Lettuce Salad with Garlic Vinaigrette, Endive's Salad with Roquefort Cheese and Cherry TomatoesSoups and Creams: Onion Soup au Gratin, Asparragus CreamMain Entress: Fettuciini with Mahi-Mahi Queneles, Tuna Fish Medallons with Seafood Hollandaise Sauce, Beef Filet Steak with Cabernet Sauvignon Wine Sauce, Shrimps Stuffed with Edan Cheese and Sweet Sour Sauce.Sample of the Innovation Menu at Marco Polo:Salads: Tomato in Basil Oil with Mozzarella Cheese Spheres, Prosciutto with Tuna Sashimi, Parmesan Cheese Foam and Green Melon CaviarSoups and Creams: Seafood Cream, Clear BrothMain Entrees: Marlin loin, Fillet Mignon in Fresh Spices, Veal Steak with Shrimps, Chicken Breast with Spinach MousseDesserts: Blackberry Triffle and Passion Fruit, White Confit with Mascarpone CreamSample of the International Menu at Marco Polo:Salads: Shrimp & Lettuce Salad, Duck Crosinis SaladSoups and Creams: Beef Consomme, Clam ChowderPastas: Palermo CannelloniMain Dishes: Beef Filet Flambee, Wild Bird Ravioli, Red Snnaper Glace with Shrimps, "Solaris Duo" (chicken breasts and shrimps served with two sauces)Royal Tower Lobby Bar - Cushioned seating, dim lights. Live music six nights weekly. Snack Bar - Serve snack foods such as burgers, sandwiches, pizza, guacamole, quezadillas and others from mid-morning to late afternoon daily. Pool and Swim Up Bar - All-inclusive bar, drinks and cocktails

Entertainment

Daily and nightly entertainment by the hotel's entertainment staff. Seven different theme shows during the week, live music at the lobby area, nightly one way free shuttle service to night clubs and weekly free dinner at Sr. Frog’s (drinks for a fee)

Recreation

Golfing nearby
Surfing/boogie boarding nearby
Sailing nearby
Scuba diving nearby
Water skiing nearby
Personal watercraft nearby
Boat launch nearby
Scooter/moped rentals nearby
Horse riding/rental nearby
Parasailing nearby
Helicopter/airplane tours nearby

Fishing nearby
Golf lessons available nearby
Golf - miniature nearby
Complimentary bicycles on site
Aerobics on site
Kayaking on site
Playground on site
Snorkeling on site
Swimming on site
Windsurfing on site

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Spa

Manicures and pedicures
Body wraps
Body scrubs
Aromatherapy treatments

Hydrotherapy treatments
Massages
Body treatments
Facial treatments

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Royal Solaris Cancun Resort, Marina & Spa -All Inclusive

4.2

out of 5

avg. guest rating

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Showing 1 - 10 results (of 953) · See more Royal Solaris Cancun Resort, Marina & Spa -All Inclusive reviews

Serch V from Toronto Canada

5.0

out of 5

“Can't wait to go back”

Great Experience!! Excelent Service

Sonila B from Queens, New York

5.0

out of 5

“Beautiful”

Can't wait to get back at Royal Solaris.

Diana P from Los Angeles, Ca

3.0

out of 5

“Quick short lived getaway”

Great place for what we paid for. The food for dinner could have been better, but you get what you paid for. The rooms are outdated and the bathroom was a bit smaller than the other places I've stayed, but for a quick 5 days stay not to bad. The Marina was an extra perk. I was aware that the hotel catered to kids, but watching a kids run up an down in the adult pool and watch them jump into the jacuzzi in his diaper was just WRONG!

Getting there

Make sure to book your transportation before hand. Expedia offers a good one through Best Day Travel. It really avoids confusion and does not delay your time at the airport.

Getting around

Take the R1 or the R2 bus. It cost you about .80 cents and its safe. Just make sure you know where you get off. It also runs after the bars and clubs closes just not as often.

Nightlife

Coco Bongo is a must!

Karen B from Brookfield, WI.

2.0

out of 5

“Will not return”

Upon arrival we were immediately sent to a "concierge" by the front desk. We soon found out that they were not a "concierge" but were actually timeshare salesman for the company. This misrepresentation but a bad taste in our mouth for the stay. The "concierge" led us to believe there were tennis courts and a sports bar available but later found out this was not true. Booked a tour through Best Day the rep at the hotel for Expedia through Cancun Lines and the driver never called our name or came to look for us for pick up and logged us as a "no show" for the trip to the Mayan Ruins. We were at the pick up spot from 7 a.m. till 7:30 a.m. and were supposed to be picked up at 7:10 a.m. Tried for a refund but the company would not do it and wanted us to pay for a cab to catch up with the tour line. Since we had 1 more day to stay we were able to take the tour the next day. Here again misrepresentation, as we were told it was a 2 1/2 hour ride to the park and ended up being 4 hours before we finally got to the park. Even though we were way behind schedule to arrive at the ruins the tour took extra time to stop at a Mayan shopping Mall on the way to the ruins. This stop was not explained to us as part of the tour when we booked it. The only bright spot of this whole vacation were the people who worked the Buffet Restaurant. They were wonderful and very charming. Also the 2 night shows at the theater were very good. As you can see this was not the vacation we had planned on.

Area recommendations

We have previously stayed on the Riviera Maya side of the island and found it to be much better all around then where we stayed this time. We would not return to this part of Cancun again. We tried to upgrade to a room with a hot tub and balcony but were told they were not available and they were only for premier members, which appears to be what their "timeshare" program was actually geared for and not the general public, even though it showed up on the site as an option for an extra $39.00 a night when I booked this vacation.

Danny W from Los Angeles, Ca.

2.0

out of 5

“Not Impressed”

This was actually the sixth and last time we will stay here. I booked the room on Expedia and it says free upgrade to ocean view, king size bed, non smoking. When we arrived the front desk clerk seemed to get great pleasure in informing me that they don't guarantee rooms just spaces so we got a lagoon smoking room with two double beds. When we arrived at the room the air was set to its lowest setting and the room was freezing. We called down and asked if my wife could borrow a bath robe,(we have always had them in the rooms before) we were told NO those are for the members rooms, I said three weeks ago we had them in our room and he replied last time you were staying in an ocean view room. As always the food sucks in every one of their restaurants.it is basically the same thing every day. the cooks have very low skills and more food is wasted than consumed. There are far better choices in the cancun area and we will be staying elsewhere on our next trip in February.

Area recommendations

Anywhere in the hotel zone is fine for tourists, the downtown, El centro, Kiwi areas are all safe during the daytime but after dark stay away from the western areas of downtown, Marcedo 23, plaza 2000 these areas get dangerous even for locals after dark. We lived in Cancun for two years and now we visit 5 times per year. If you want to see how the locals really live take bus R1 from the hotel zone to downtown then take a taxi to" Hacienda Real Del Caribe" the taxi will cost 35 pesos each way to this area( confirm price before getting into taxi) 35 is pronouced Thrinti Sinko pesos only visit during the daytime. there are lots of locals only shops and food vendors in this area don't expect english to be spoken. But walk around and see how cheap mexico can be.

Getting around

R1 is the bus from the hotel zone to downtown 8.5 pesos per person R2 is the bus from the hotel zone to Wal-mart 8.5 pesos per person Taxis anywhere in downtown area 25 pesos, further than el centro is 35 pesos, to hotel zone is 150 pesos to airport is 140 pesos. Don't take a taxi that sits in front of a hotel waiting for a fare they charge double. use the taxis that are always moving for the best prices just hold up your hand, when they stop ask "quantos dinero to ____? before getting in, if they don't quote the above prices state No Gracias and walk away.

Lindsay H from Auburn, Ca

5.0

out of 5

“SO Fun!!”

We had an amazing time! The employees of the hotel were very helpful... One woman personally gave us a ride into town when there was confusion about a snorkeling trip we ordered. The food wasnt the best, but we were completely fine with what was there. I recommend this hotel to couples as well as families and groups; it's great for everyone.

A Traveller from Leavenworth, Ks.

4.0

out of 5

“November 2011”

The staff was friendly. The hotel was nice but old, and needs upgrading. The only thing I did not like was the food on the buffet was cold. For the money and close to the airport it was fine., The Myan ruins close by were a must to see.

Don W from Tennessee

5.0

out of 5

“CANNOT COMPLAIN!!!!”

It was a very nice stay. The service is excellent. The staff are better than great. My room in the tower was beautiful. The beach is awesome. The location is good...not really out of the way. Did not take a timeshare presentation but was asked several times. Just say no and keep walking. It is no different in that respect than other timeshare resort. If there is a downside it would be the buffet...it is just average. Customers praised the others as great. I think those who are very critical would have issues at any resort. Had been there before and will go again asap.

A Traveller from Long island

5.0

out of 5

“Outstanding services”

It was great!!! Perfect price and the service is above what is expected ...

Area recommendations

Xcaret and chichen itza beautiful places

Dining

Various type of food...

Don H from REINHOLDS, PA

4.0

out of 5

“Good value”

Our family of 4's stay was excellent. hotel was not 5 star but nice. Ate first night at Marco Polo rest. and that was not very impressive. Family decided that buffet was the way to go. Food choices and quality was better than some of these reviews would lead you to believe. Staff was very friendly, although relentless on "the presentation" of timeshare. JUST SAY NO emphatically if you are not interested. Interestingly enough, we did voluntarily attend another presentation at Cancun Palace, which was VERY NICE, 5 stars. All depends on budget and at what level of quality you are used to. We had a great time at the Royal Solaris. It was a good value.

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