Ratings based on 971 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hernando, FL

Posted 29-Sep-2014
Cons: Less timeshare sales people. They try to approach you constantly
The hotel was beautiful and the staff was excellent. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Pittsburgh, PA

Great getaway

Posted 28-Sep-2014
My husband and I just returned from our trip to the Omni Cancun. I wouldn't hesitate to go back in a heartbeat. There were plently of things to do. From the multiple pools to Kukus bar that's right next to the beach. The beach was amazing. The staff was more than accommodating and very friendly. Overall my husband and I had a nice and relaxing stay at the Omni!
5 out of 5
Recommended
for Everyone
by A verified traveller from nj

Very nice hotel

Posted 26-Sep-2014
Pros: Staff, food
Cons: The may need to do some renovation
The hotel was very nice and the staff would do anything to make you happy, The food was amazing.
5 out of 5
Recommended
for Everyone
by A verified traveller from Long Island, NY

Perfection!!!!

Posted 22-Sep-2014
Everything from beginning to end was amazing! Food, staff, location, activities was just unreal. Thank you to Elias, Jose, Arturo, Alejandro, Antonio just to name a few. You made our vacation and we will be back really soon! We seriously can't say enough about this hotel and staff! We didn't want to leave!
2 out of 5
by A verified traveller

hotel facilities were not good

Posted 22-Sep-2014
The main issue with this hotel are the facilities. They never open all the restaurants at the same time. For dinner they only open one restaurant and it s very hard to get a resevation, and you alway end in the buffet were the food is almost the same every day.
5 out of 5
Recommended
for Everyone
by A verified traveller from NC

Beautiful hotel with a gorgeous view

Posted 22-Sep-2014
Nice clean rooms with beautiful view. Staff extremely friendly. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston TX

Yes, access to beach exellent

Posted 21-Sep-2014
Overall Exellent, The service fantastic, Samantha, Rene, Adolfo, Beatriz outstanding. PiƱa Colada best in the resort.
5 out of 5
Recommended
for Everyone
by A verified traveller from california

Nice hotel... All inclusive

Posted 20-Sep-2014
Very well located close to mall It has 5 different restorants where u can eat as many times as you want at no extra charge the food was very good! You can also order room service at no cost (the food) they only charge 5 dollars for room service delivery .... Totally worthed since you can order anything u want. Kids club included too so you can have some "Me" time. The beach is very clean and beautiful! Overall I loved it!!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from O

Had an Amazing time!!

Posted 19-Sep-2014
Had my brother's wedding Here!!!! Loved everything about this hotel
5 out of 5
Recommended
for Everyone
by A verified traveller from El Paso

Amazing Service

Posted 19-Sep-2014
Pros: Customer Service
Cons: The food is not the best unless you make reservations to the nicer restaurants.
Location: Many things to do, concierge will help you find the excursion/entertainment you're looking for.
The Omni resort was in a good location, it was comfortable but I was mainly blown away by the service of all the staff, from the managers, to the room service and waiters, everybody greets you Hello and offers whatever they can for you to enjoy yourself!