Ratings based on 1,065 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place for vacation

Posted 27-Dec-2014
We had a great time at Omni. The staff are very friendly and the food are excellent .
3 out of 5
by A verified travellerfrom detroit

3 stars.

Posted 27-Dec-2014
Nice beach, the food is very good. The staff is friendly, however sometimes they pretend they dont understand a request. The hotel needs upgrading.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Shakopee, MN

Friendly staff and awesome views

Posted 26-Dec-2014
Beautiful turquoise water and amazing views from the pools. The swim up spa pool/hot tub was the hit with our group. The staff was so friendly every where we went and gave recommendations of fun things to do and see. We will be back!
5 out of 5
Recommended
for Families
by A verified travellerfrom CA, USA

Posted 26-Dec-2014
Nice hotel for family. Good veggie options in restaurants. We don't eat meat or drink alcohol.. so were worried if we'd enjoy the all inclusive.. I'd say we enjoyed it a lot.
3 out of 5
by A verified travellerfrom Georgia

Posted 26-Dec-2014
The room was very cold even when I cut off the ac. The food is Just okay
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Miami

Friendly & helpful staff.

Posted 25-Dec-2014
Pros: Nightly shows, buffet, staff
Enjoyed my 5 day stay at Omni Cancun. Loved the sushi bar and the nightly shows. German on concierge was great. Would stay here again if I ever came back to Cancun, which I wouldn't.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom cincinnati

Not a lot of food selections

Posted 24-Dec-2014
Food is just ok. Not much for selections and lines are long. The evening entertainment us terrible.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Dec-2014
Pros: The staff at the Onmi couldn't be more helpful, polite and fun!
our experience was amazing. The hotel and it's staff are awesome. Would highly recommend the Omni.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Dec-2014
Resort was great. Food was fabulous. Rooms were a little dated
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Dec-2014
Great Experience. The rooms were clean, excellent food nice beach.