I recently stayed at Oasis Palm with my family, and our experience was HORRIBLE. Despite the enticing promises and beautiful photos on the website, the reality of our stay fell short in many ways.
Firstly, the hotel’s facilities were severely lacking. The swimming pool, which was supposed to be a highlight for families, was dirty, cold, and filled with debris. My children were unable to enjoy it, which was a major disappointment for us as parents.
Moreover, the lack of adequate amenities around the pool area, such as lounge chairs, made it difficult for us to relax and enjoy our time. The constant shortage of towels only added to our frustration, as we were left without essential items.
Furthermore, the blatant racism and favoritism displayed by the hotel staff towards local guests were appalling. We witnessed numerous instances where local guests received preferential treatment, while we were left feeling unwelcome and disregarded.
The dining experience was equally disappointing, with long wait times for the buffet and subpar service. The lack of timely service and unequal treatment towards certain guests only added to our dissatisfaction.
Additionally, the paper-thin walls in the hotel rooms made it impossible to get a good night’s sleep. We were constantly disturbed by noises.
Furthermore, the mishandling of our luggage by the concierge resulted in damage to our belongings, for which the hotel took no responsibility.
Take my word for it and do not stay here.