GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Deluxe Ocean View - Sleeps 4 adults
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Deluxe Beach Front Premier - ALL INCLUSIVE
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Jr. Ste Royal Tower w/Jacuzzi - ALL INCLUSIVE-Adults Only
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Deluxe Garden View - Sleeps 4 adults
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
Property Amenities
Rooms
Grand Park Royal Cancun Caribe offers 311 rooms and suites in a main building, the beachfront Premier Tower, and the Royal Tower.
Deluxe rooms in the main building feature marble floors and modern furnishings, plus private balconies or terraces with views of the Mexican Caribbean.
Deluxe beachfront rooms and suites in the Premier Tower offer ceiling fans, marble bathrooms with separate showers, double vanities, and direct access to a white-sand beach. Suites with jetted tubs on the terrace look out to the Caribbean Sea and the hotel zone.
The five-story Royal Tower offers 37 rooms with private terraces. The ground floor rooms have direct access to the garden area. The rooms and suites located on the upper levels offer views of the sea and beaches.
Room Amenities
Dining
Café Cocay - The restaurant offers daily buffet breakfasts. Dinner service offers different theme nights.
La Concha - La Concha offers a la carte service with seafood specialties, salads, pizzas, and other light dishes. Open for breakfast and lunch.
Café Solé - Café Solé offers a wide variety of salads, sandwiches, cakes and pastries, ice cream, juices and soft drinks, as well as a wide selection of coffees. Open from early morning until late night.
Lobby Bar - This bar contains some graphic and artistic elements linking it with Asian culture.
Ekinox Lounge - Open nightly. Ages 22 and up (ID required).
Pizza Corner - Offers a variety of freshly baked pizzas from 11 AM to 5 PM.
Snack El Jardín - Open from 11 AM to 6 PM, serving hamburguers, nachos, and hot dogs.
Fresco Bar - Located beside the main swimming pool and to one side of La Concha Restaurant. Offering a sea view. Large circular bar covered by a palapa. Also serves guests at La Concha and the Pizzeria Terrace.
Premier Bar - This bar has an oval shape and offers service to guests who are in the pool, on the terrace, and in the relaxation modules which can be found around the bar.
”El Oriental” Restaurant - A la carte Asian fusion cuisine served from a satellite kitchen from the hotel's main kitchen area. Children under age 12 not permitted. Men's dress code of long pants and collared shirt.
"El Mirador" Restaurant - A la carte Italian cuisine. Glass walled restaurant overlooks Nichupte Lagoon. Children under 12 not permitted. A dress code of no shorts, no t-shirts, no sandals is enforced. Please note: Reservations are required at some restaurants 24-hours in advance. More information is available at the front desk.
Entertainment
Stay in one and play at three. Grand Park Royal Cancun Caribe offers the opportunity to visit the partner resorts throughout your stay. Park Royal Cancun and Park Royal Cozumel are available for exploration and enjoyment. Lodging and transportation are not included. Specialty restaurants required at least 24-hour advance reservations, made directly at the front desk (subject to availability).
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Grand Park Royal Cancun Caribe All Inclusive
of guests recommend
out of 763 reviews
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Showing 1 - 10 results (of 763) · See more Grand Park Royal Cancun Caribe All Inclusive reviews
“Unacceptable Service all around”
Bedrooms were infested with red bugs. Took 3 days for the maid to bring a can of raid. Food made me very very ill. Black vomit. Came home with a stomach bacterial infection. Booked an Ocean front King Room and received a room in the old building with no view other than that of the building in front.
“Great Time!”
We loved the 24 hrs room service and loved the Italian restaurant. It was our first time in Cancun so we loved that there were club promoters that come to your hotel and you go together in a shuttle bus. You get VIP treatment and bottle service at the clubs for a great price!
“Wouldn't hesititate to stay here again”
Stayed over Thanksgiving week with 3 adult (22-28) children. We all loved it and had a wonderful time. Top shelf alcohol, excellent bartenders and wait staff... and food was very good. Italian Restaurant was 5-star and the Oriental restaurant was quite good with beautiful surroundings. Had some minor issues with room ammenitites but was addressed immediately. We have been to numerous hotels in the Cancun hotel zone as well as Riviera Maya. This one ranks right up there with some of the best. Was no real entertainment at night, but had "activites" that you could participate in. Beach is one of the best we have been on in Cancun.
“Big bang for your buck”
Hotel was centrally located, easy to get to shopping or night life. Room had beautiful decor-very true to the pics. Access to all amenities (pools, restaurants, beach, etc) were great. Every staff member was fantastic & more than accomodating. The food was good but nothing to write home about. I would have preferred more than 2 sit down, menu restaurants for dinner. (there was a 3rd one for breakfast & lunch). I also would have preferred 1 cafeteria style place with burgers, pizza, sandwiches, snacks, rather than 3 little spots. Would have also liked pool side lite fare menu &better room service menu. 1 pool was geared more for families & adult participation games which was nice (good music & lively).Infinity pool was geared more for adults only which we were looking for & happy about.Bali beds @ pool were fabulous and there were plenty of lounge chairs around the pool as well as several in the pool. We weren't there during a school break but hope that since there is an adult only tower there should be an adult only pool. This hotel had great balconies w/furniture. All inclusive is the only way to go. (I have been to Cancun 2x prior). We had most fun on property w/other guests. Would have been good to have music & dance floor in the lounge so that adult guests didn't have to go off property & be mixed in crazy clubs w/21 yr olds. Overall it was awesome! We had a blast and you definately get way more than your money's worth here on every level..we would go back in a NY minute!
“Very impressed”
We were extremely pleased with the resort, staff and amenities. I would go back in a heartbeat.
“Relaxing stay”
Nice hotel, Friendly staff, comfortable room, awesome beach and pool area, Good quality of a la carte restaurants, only the restaurant was poor, Good price
“Outstanding service, very clean, nice location, beautiful beach”
Food Buffet however is dissapointing. While very clean, it is only a 4x6 counter of choices. Never grilled chicken or grilled fish, unless you tip and then they make it for you. Too much sauce and butter on everything. Can be hard for families with kids considering they don't welcome children under 12 into the A La Carte restaurants and the buffet remains the only choice for these families. Also - never fruits available after 11am when the breakfast buffet closes. Again if you tip they will bring you the fruit of your choice. Morning buffet fruits are not always fresh, watermelon was bad several times... To conclude, they will need to expand on fruit variety as well as fruit availability through the day just like other 4* comparable resorts are offering.
“Great!”
Great hotel with nice restaurants, bars and pools. Located on the beach, walking distance to some tourist shopping. Loved this vacation! Just one note... The two a la carte restaurants have an age limit; you can not bring kids yonger than 12. Inconvenient for us, but the buffé restaurant was so good, so it did not matter much in the end...
“Excellent”
Loved the personal service from the entire hotel staff. I will go there again next year, this time with entire family.
“Great tropical getaway”
My daughter and I have a wonderful vacation here over Thanksgiving! The service was constant and gracious. We found the property to be very clean, the food was wonderful and there was a great variety and we wanted for nothing.
Showing 1 - 10 results (of 763) · See more Grand Park Royal Cancun Caribe All Inclusive reviews
Hotels near Cancun Golf Club at Pok Ta Pok
Boulevard Kukulkan Km 10 5 Cancun, 77500 Mexico
Nearby Points of Interest
Location Highlights
The preferred airport for Grand Park Royal Cancun Caribe All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 15.5 km / 9.6 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Cancun Hotel Zone, Cancun, Quintana Roo, Mexico: The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the areas main artery. This road passes by the El Rey ruins, believed to be a kings tomb.
Boulevard Kukulkan Km 10 5 Cancun, 77500 Mexico
