We had a wonderful stay. This was our second time in Mexico, but our first time here. I know that every time I do come back to Cancun I will be staying at this hotel. The room was big and gorgeous, minutes away from the beach, view that overlooked the ocean, kitchen, and most important very clean. An added bonus during the month of July female turtles come and lay their eggs. This hotel is the only one that I saw that has an around the clock staff watching to see if any turtles came and laid their eggs, if in the process of laying their eggs they make sure that people are far away and not taking pictures. In the morning they dig up the eggs and place them in a fenced off section so that we do not destroy them.
Final note this is a very kid friendly hotel as well with many activities for them to do. (age 4 and up)
Such a wonderful place. Checkin super quick. Escorted to our room while being educated on everything we needed to know about the hotel by a very happy staff member. Upon arrival in the room we are shown the amenities within the room also right down to use of the in room safe.
The room was very clean with very good ac. The kitchenette was stocked with drinks and a couple of bags of chips.
We did the all inclusive and even used room service once.
I would not change a thing on this trip. We will be back on our next vacation.
Our family stayed at the Royal Cancun the second to last week of August 2014. We had a wonderful time at this beautiful resort. Many thanks to their staff for making our stay memorable. We got to the resort early on a Sunday morning and Rosa at the front desk was very kind to let us have an early check in with a beautiful smile. All the staff at the La Palapa and La Trattoria are awesome. My 8 years old nephew has many food allergies and the staff was very accommodating. He did not have a single reaction during our stay at the Royal thanks to their caring. Manuel, Cesar, Freddy, Chuk (trattoria bar) , and Jerermias are some of the many wonderful staff that helped makes our vacation hassel free. Thank you and we will be back.
acarefreesoul from Los Angeles, CA
Located at the tip of the Yucatan Peninsula, guests have easy access to snorkeling, diving, and fishing at the barrier …More
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