The hotel staff were outstanding. From the doormen to the receptionist. All outstanding.
I did have cause to contact the hotel before our arrival at which point the staff picked up on my son's details and had his room / bedding all nicely prepared for him along with a gift teddy bear and some surprise sweets. Beautifully done, he was the happiest boy in the place from that moment on. Very good from the hotel. Thank you.
It's a bit of a pain that you have to leave the hotel to get to the pool though. Umbrellas were provided!
Room service was quick.
A very pleasant stay at the Sunborn Yacht hotel. The staff were very polite and friendly, hotel was impeccably clean. We got a really got rate on Expedia and would definitely consider for a weekend London break even though it's a little way out of the city centre.
Traveller from bridgend, UK
This is Sunborn London. A floating superyacht hotel offering a new experience for business or leisure in the world's premier …More
Overall a nice experience, decent sized room with good facilities - shame about the location of my room on the mezzanine level which meant I could hear the DLR trains going past the window every few minutes. When I asked to change rooms I was told the hotel was completely full and that would not be possible but that I could have earplugs to sleep - I do not pay for a room and expect to have to use earplugs to get a decent nights sleep. Was not asked how the stay was on check out which I was disappointed with.
Aside from that the hotel is very conveniently located for local bars, shops and restaurants and Canary Wharf tube station. The bed was incredibly comfortable and I enjoyed the stay other than the noise issue.
We had a great time at the Fleetwood Mac concert and had a great night that was enhanced by our stay at Canary Wharf Hilton. The reception staff on arrival were very helpful and gave good advice for our first visit to the O2. Nothing seemed too much trouble.
Needed a hotel close to London City airport. This was not only convenient but a well kept hotel with great amenities, clean and spacious. For central London it might be a bit out of the way but it is next to a tube stop which could get you there in maybe 30 minutes.
Traveller from PA
Aloft hotels are the new twist in travel from Starwood Hotels & Resorts. A vision of W Hotels, the Aloft London ExCeL is a …More
Enjoyed the stay albeit was only for one night. Was intially disappointed that the DLR was shut on Saturday however actually turned out better as replacement bus service dropped us right outside the hotel. Very new and clean hotel . Breakfast lovely . Spa well equipped. Would recommend
London’s 21st-century waterside business district, Canary Wharf is best known for its cutting-edge architecture, including the 50-storey obelisk-shaped skyscraper, One Canada Square. Get there by the Docklands Light Railway, with elevated tracks giving wonderful views into a world of glass and steel. By contrast, historic Greenwich, home to the National Maritime Museum, is just across the Thames. A foot tunnel links the two.
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