Ratings based on 421 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bokton

Excellent staff & location

Posted 16-Mar-2015
Great hotel, modern rooms , great location and very helpful friendly staff
3 out of 5
by A verified travellerfrom Cheshire

Excellent location.

Posted 02-Mar-2015
Pros: Comfortable, clean and quiet.
Cons: Surprisingly rooms did not have fridges.Needed to store black pudding bought from Bury market. Told people don't want fridges and minibars these days
Location: Positioned conveniently for theatres, the art gallery, restaurants, shopping and public transport. All within easy walking distance.
Visiting Manchester to go to theatre and see friends. Stayed total of two nights.The second night was booked after the initial one night booking, but well ahead of the actual stay. I had written and telephoned to request that these reservations were linked so that we kept the same room. On arrival the receptionist on duty claimed ignorance of this but 'managed' to put us into same room for the two nights. However on return on second day key cards did not work. Other experiences with staff good as they were polite and helpful. For similar cost have stayed in better standard hotels in the city. Used the bar but not the restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveller

Manchester macdonald townhouse

Posted 11-Feb-2015
Pros: All staff very friendly. Room very clean.
Cons: Room unfortunately room needs upgrading. Staining of grouting in shower and bathroom and overall condition could be improved for price.
Friendly welcome by staff, room larger than expected. Beds comfortable but pillows are awful as too soft (that's just me being picky) The walls are a bit tatty and could do with being re-decorated but is clean. The room is too dark, needs better lighting and although serviced by too large windows, they are high, so you can't see out easily. Bathroom perfectly clean but again tatty. Ceiling awfully tatty and grouting stained in shower and on floor. Not enough washing supplies for a decent shower and no conditioner! Enjoyed reading the welcome book (there are spelling mistakes) oh and there is no card holder near the door! Food good Overall enjoyable but I have stayed in cheaper, with more upmarket rooms. The room is letting you down for the prices you charge.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to all facilities

Posted 10-Feb-2015
Pros: Clean room and comfortable
Cons: Soundproofing of windows as,directly over main road
Great hotel but very poor sound proofing in bedroom. Traffic and people could be heard throughout the night. Great hotel and room otherwise
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Nottingham

Ideal hotel stay for trip to the Palace theatre.

Posted 08-Feb-2015
Pros: Modern look & close proximity to the theatre.
Cons: The hotel lacked abit of character & personality. The staff were pleasant enough, the room & bed were comfy & adequate, but the bar area abit bland.
Location: Close to the Palace theatre.
The hotel was a pleasant stay for a night when we visited the theatre.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Berkshire

Weekend stay in Manchester

Posted 29-Dec-2014
Accommodating, friendly and professional staff. Comfortable hotel, conveniently located for central Manchester
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel near Piccadilly

Posted 24-Dec-2014
I've stayed here a few times now and every time the rooms have been spot on. The service is great, and the food in the restaurant is exceptional
4 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 22-Dec-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travellerfrom warrington

Central boutique hotel in Manchester

Posted 19-Dec-2014
Pros: Location. Modern decor and helpful staff
Cons: More espresso pods for the machine in the room. Instructions for machine would help.
Location: Close to the town hall and library. On the free bus route
Lovely one night stay for Xmas markets. High quality hotel in great location . Very welcoming staff.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 18-Dec-2014 on Hotels.com