Staff was perfect..room was clean, view amazing...bed verycomfy..this was a surprise for my boyfriend that I booked for a romantic night...
very pleased with stay..
Breakfast was weak, service at La Bella wasnt that great, had to ask for coffee twice, flapjacks were cold, and dry..
had dinner at zen zero, pricey but romantic.
For the 7th time I stayed at the Bay Hotel on my vacation trip to Cape Town. Was last there in June 2013 & the staff is better trained & much politer than my last 2 stays. Sedick was there to greet us & make sure that we were comfortable in our rooms & answer any questions. He is a great addition to the Bay Hotel team as compared to the last "Relations Manager".
Thomas D Brennan
Absolute fabulous from start to finish. A huge thanks for the reception staff that had the savvy to figure out that we were a family booking into 2 rooms and although Expedia does not afford the luxury to book a minor separate in a room, the hotel staff had put my wife and I in the suite and my daughter in the adjacent room. Great ambiance, great food, great grounds, great walks, great fire places, great staff. We will be back.
Thought was a little expensive in relation to hotels previously stayed in during this trip along the garden route, but guess you paying to be near the city of Cape Town.
Was clean and spacious, with a balcony - however the people staying in the room next door were unaware they were sitting on our part of the balcony i.e. outside our balcony door.
Large shared kitchen and lounge (which were lovely) came as a surprise to me - I obviously did not read the room description adequately! And for that reason would not stay again - but other people could well be really happy with that kind of set up, but not for me.
Overall good place to stay in Camps Bay and close to the bus stop for the red tour bus.
Traveller from Manchester
Ideally situated only 2 minutes from Camps Bay Beach - overlooking the spectacular Twelve Apostles and Atlantic Ocean - …More
Its not a five star so was not expecting five star service. Check in was pleasant and quick, the room was spacious and had a small attached cooking area/kitchen with all utensils etc. The bathroom was decent although the shower was over the bath.
The bed was comfortable for me (hardish mattress) and it was not noisy although I was there mid week (I could hear the waves breaking on the beach).
The location is perfect for the beach, the pool was clean and there is a pedestrian gate out to the beach next to the pool where there is also a shower and tap for washing off after being at the beach.
The staff were all really helpful and the only down side was that after going out till fairly late there was no parking left in the on-site gated area.
Excellent, safe hotel with wonderful staff. Very helpful. Short walk away from the beach, great dinning areas, and other tourist attractions. Only downside is there is no Internet access in hotel rooms; it is only available in the hotel office.
Had a great 5 day stay here. It's right on the front, walking to all the great Camps Bay restaurants - but almost half the price of most other hotels. Michael does a great job showing you around and helping make the stay more memorable - I'd definitely recommend it and will stay again next time I'm in Cape Town.
Traveller from Denver, CO
Located on the prestigious Camps Bay’s Golden Mile, the 4-star Primi Seacastle hotel is the place to stay when you’re in …More
When we arrived, there were some minor repairs ongoing on the roof and we were instantly upgraded to a suite to ensure that the noise would've reach us. The suite was amazing, with stunning views. Nothing was too much trouble for the staff during our stay and the breakfast and room service dinner were superb. I would highly recommend it and will be staying there next time I am in Cape Town.
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