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Reviews of L'Hirondelle Flat Service

3.5 out of 5
L'Hirondelle Flat Service
Rua 11 de Agosto, 411 - Centro, Campinas, SP

Reviews

7.0

Good

Rating 10 - Excellent. 72 out of 323 reviews" "
Rating 8 - Good. 105 out of 323 reviews" "
Rating 6 - Okay. 68 out of 323 reviews" "
Rating 4 - Poor. 50 out of 323 reviews" "
Rating 2 - Terrible. 28 out of 323 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Location.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from L´hirondelle Flat Service on 14 Dec 2021
Agradecemos em se hospedar no Lhirondelle Flat Service e compartilhar sua experiencia, esperamos recebe-lo ainda melhor em uma próxima oportunidade. Aguardamos seu retorno.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2020
Response from Gerencia on 22 Jun 2020
Gostariamos de saber mais sobre sua experiencia.

8/10 Good

Verified traveller

Basic accommodation but in the middle of local mar
The flat is basic but close to local shops.people are friendly
Stayed 5 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

bronte, AUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good price
Stayed there for tomorrowland, the staff we met couldn't speak much English yet managed to help us everyday get to where we needed to be. Awesome.

8/10 Good

Marcos, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location and staff is helpful although the hotel, in American standards is a 3-star (topping), not a 3.5. Rooms are good and in good condition, the AC a little slow though. The lobby is in a need of renovation so it wasn't a good first impression but overall it was a good hotel and I'd stay there again.

10/10 Excellent

Rah, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value
Especially during world cup time !

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed for bussines
Pillows were thin bed were a little to hard for me. I made an online reservation for a double and when i entered the room it was a single. Talked to the staff and nothing could be done. Couch, chairs were old and uncomfortable, they were clean but just to old. Restaurant was okay. Breakfast could be better.

10/10 Excellent

Aurelio

Liked: Cleanliness, amenities, property conditions & facilities
Muito bom

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

6/10 Okay

Evelyn

Business traveller
Liked: Staff & service
Stayed 1 night in Jan 2024

8/10 Good

Fernando Vieira Moura

Stayed 2 nights in Jan 2024

8/10 Good

Fernando Vieira Moura

Stayed 3 nights in Jan 2024

8/10 Good

larissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acomodação com Pet
Gostei do atendimento do Rodrigo, excelente e cordial! Fiquei incomodada com o fato de eu ter ido na recepção buscar Ifood o atendente noturno foi ríspido ao falar que não poderia levar Pet, e após eu subir precisava ir em outro elevador, sendo assim recomendo não aceitarem Pet, desta forma.
Stayed 1 night in Dec 2023

6/10 Okay

Ana Carolina

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Maria Aparecida

Travelled with family
Liked: Staff & service, room comfort
Stayed 8 nights in Dec 2023

10/10 Excellent

Vitor R

Stayed 2 nights in Dec 2023

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

ALEX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Marcelo

Stayed 1 night in Nov 2023

6/10 Okay

Elaine M

Business traveller
Liked: Cleanliness, room comfort
Banheiro necessita de atencao
Apartamento bem localizado Informacao errada distancia do centro de convenções Banheiro com banheira , deveria ser trocada por box , pois uma pessoa de idade teria muita dificuldade em entrar e sair fora o risco de queda
Stayed 1 night in Nov 2023

4/10 Poor

Jeane

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Acomodação extremamente velha
O hotel em geral é agradável. Porém o quarto é extremamente velho e precisando de reforma. As paredes são sujas, tem uma banheira terrível e velha, tem que subir na banheira pra tomar banho, não tive coragem de sentar no sofá, se denomina um Flat, porém a cozinha não tem nenhum utensílio, absolutamente nada, não tem uma panela pra fritar um ovo. Tem muito a melhorar, precisa de uma urgente reforma.
Stayed 5 nights in Nov 2023
Response from Gerencia on 10 Nov 2023
Boa Tarde Jeane,Agradecemos em se hospedar no Lhirondelle Flat Service e compartilhar sua experiencia, informamos que já estamos gradativamente atualizando e modernizando nossos apartamentos em nossas reformas em curso. Sugerimos escolher nossa categoria de apartamentos Gold para sua melhor experiencia.

8/10 Good

Marcus Vinicius

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Luciana

Liked: Staff & service, property conditions & facilities, room comfort
Quarto amplo e confortavel, piscina gostosa e limpa
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Maurina

Stayed 3 nights in Sep 2023

6/10 Okay

Kissila

Stayed 3 nights in Sep 2023

2/10 Terrible

Ivana

Stayed 3 nights in Sep 2023

4/10 Poor

Efraim Zuleni

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mudamos de quarto, e o quarto que fomos deu tivemos problema como não queríamos mudar novamente aceitamos o quarto que estávamos pq seria cansativo mudar novamente.
Stayed 8 nights in Aug 2023

8/10 Good

Luciano

Stayed 2 nights in Aug 2023

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa estadia.
Stayed 1 night in Aug 2023

10/10 Excellent

Éllen

Stayed 1 night in Aug 2023

10/10 Excellent

Claudomiro

Stayed 1 night in Aug 2023

10/10 Excellent

John Douglas

Stayed 2 nights in Aug 2023

10/10 Excellent

Felipe

Liked: Staff & service, property conditions & facilities
Super honesto, gostei do apartamento, cama boa, teve, internet, banho bom, eu recomendo e ficaria de novo tranquilamente.
Stayed 2 nights in Jun 2023

8/10 Good

Bruno

Stayed 3 nights in Jun 2023

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo e voltaria
O atendimento é muito bom, os quartos são amplos, e limpos. O restaurante também. O Hotel possui estacionamento como um diferencial, mas não gostei que não foi informado após a reserva que o estacionamento não estava incluido no preço da reserva.
Stayed 2 nights in Jun 2023

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Valdemir

Liked: Staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Janice

Stayed 1 night in May 2023

2/10 Terrible

Luciana e k

Stayed 4 nights in Apr 2023
Response from GERENCIA GERAL on 5 May 2023
Boa Tarde Luciana,Agradecemos em se hospedar no Lhirondelle Flat Service e compartilhar sua experiencia, informamos que temos um rígido programa de excelência em nossos serviços oferecidos, com protocolos e treinamentos periódicos. Esperamos atender suas expectativas em uma próxima hospedagem.

6/10 Okay

SIMONE

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2023

4/10 Poor

João Carlos

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from GERENCIA GERAL on 12 Apr 2023
Boa Tarde João Carlos,Agradecemos em se hospedar no Lhirondelle Flat Service e compartilhar sua experiencia, esperamos exceder suas expectativas em uma próxima oportunidade.Aguardamos seu retorno.

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aplicativo ruim
Quarto muito bom!!! O problema foi o aplicativo mesmo: não dando a opção de café da manhã, fora a taxa extra, além de que depois de eu ter fechado o preço caiu $20,00. O aplicativo não foi uma boa ideia. Vou repensar em usá-lo.
Stayed 1 night in Apr 2023

6/10 Okay

taylane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular
Foi normal, o cheiro usado como ambientador ou desinfetante era muito forte, tive que chegar e abrir todas janelas até que ficasse agradável, sentir alta de uma recepção mais calorosa, o café da manhã não era tão bom.
Stayed 1 night in Mar 2023
Response from GERENCIA GERAL on 12 Apr 2023
Boa Tarde Taylene,Agradecemos em se hospedar no Lhirondelle Flat Service e compartilhar sua experiencia. Esperamos exceder suas expectativas em uma próxima oportunidade. Aguardamos seu retorno;

10/10 Excellent

rafael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Lucio

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023