The Comfort Hotel is in a good spot on Camburi Beach.
The rooms are clean enough and the breakfast was OK.
We had to wait over an hour to get cheked in on the first night.
The hotel didn't have a record of our booking through Expedia.
This wasn't ideal considering we'd just spent 22 hours travelling
On the last day I checked out without any problems. But my colleague who checked out later that day was presented with a bill for his room and my room. This was despite the fact we had paid Expedia the full amount in advance.
He had to get the hotel to ring Expedia and confirm that payment had been made.
We'd been there 6 nights, why didn't they do that earlier in the week?
Clearly Expedia and the Comfort hotel were not talking to each other. I'm not even sure our rooms were reserved when we arrived at the hotel. Given how busy Vitoria was that week, we could have easily been left without a room.
Historical district. One of the biggest mineral ports in the world. Beach front location.More
The Hotel is clean. It's close to the airport. The staff here is very friendly, there are only a few members of the staff that speak English so if you don't know Portuguese or at least Spanish you may have a problem understanding. The only thing that I did not like was the fact that there is only one restaurant in this Hotel, and no restaurants worth visiting within walking distance. So if you are a picky eater come prepared with snacks. The Hotel has free WiFi which at times gives a bit of a problem with the connection but overall you are still able to log on and conduct business as needed. There is complimentary breakfast, which again I did not enjoy, but that's only because I don't eat pork, and powdered eggs. You can order regular eggs, but because of the language barrier I wasn't able to communicate effectively what I wanted. I would recommend this to a friend because it is clean and cost effective.
P.B from Los Angeles, CA.
The Quality Hotel Aeroporto is the city of Vitoria, which is the capital of Espirito Santo. It is the fourth most populous …More
Upon arrival, I was greeted by name. I was immediately made to feel welcome by the front desk staff. I arrived early, but the front desk person said they were just finishing getting the room prepared and would I mind waiting a few moments. I waited long enough to get familiar with the wi-fi(free) in the hotel and they had the room ready. I believe they gave me the best room in the hotel! Absolutely great! Everything they said it was going to be. If there is one negative, I would say I would have liked larger windows for the beautiful view, but other than that, the room, adjoining sitting area and bath were all sparkling clean and pleasant.
The hotel itself is quite clean, but I have to mention the hallways and elevator area- they were not as clean as the room. The coffee area and breakfast was adequate. Checkout was easy, quick, professional and friendly.
I would give the hotel 4 stars out of five only for the lack of cleanliness in the hallways, but I would definitely give the staff five stars and it is because of my experience with them that I would definitely return.
John from Minneapolis, MN, USA
Discover the BEST WESTERN Pier Vitoria Hotel, located right in front of the Camburi Beach, the most exclusive location in …More
We arrived at the Ibis at about midday, thinking it would be too early to be checked in, however were given a room right away. When we got to our room it had not been cleaned after the last person checked out so they did this for us right away.
We didn´t use many of the hotels facilities, just the room really.
The staff were friendly, however, the checkin process took some time, but having stayed at a few hotels in Brazil now, I think this may be the norm.
The location was great, right opposite the beach and within walking distance to numerous restaurants and bars.
The rooms were fairly small, we were just there for one night and were visiting friends, so were not in the room much at all so was not really an issue, but probably not the best room option (we had the cheapest room, not sure if other room types are bigger) if you have an extended stay.
The ibis Vitoria Camburi hotel offers 132 air-conditioned rooms, a 24-hour bar, free enclosed car park, free WIFI in the …More
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.