3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
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Reviews of The St. Regis Mardavall Mallorca Resort

5 out of 5
The St. Regis Mardavall Mallorca Resort
Carretera Palma-Andratx 19, Costa den Blanes, Calvia, Mallorca

Reviews

9.6

Exceptional

Rating 10 - Excellent. 116 out of 144 reviews" "
Rating 8 - Good. 21 out of 144 reviews" "
Rating 6 - Okay. 5 out of 144 reviews" "
Rating 4 - Poor. 1 out of 144 reviews" "
Rating 2 - Terrible. 1 out of 144 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2024

10/10 Excellent

Mylene, Hasbrouck Heights

Travelled with family
Liked: Amenities
Beautiful place & great staff!
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Stayed 2 nights in Sep 2023

10/10 Excellent

Templar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular Management
Rico at the front desk and Estafania in the hotel lobby bar were so amazing. The team made our stay so warm. I told all my friends this is where they need to stay when they visit.
Stayed 3 nights in Aug 2023

10/10 Excellent

Kali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities and service. Highly recommend
Stayed 4 nights in Aug 2023

10/10 Excellent

Kate, London

Stayed 4 nights in Sep 2022

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Mischa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome
Super friendly, very attentive staff. We felt warmly and generously welcome.
Stayed 4 nights in Oct 2021
Response from DVD on 18 Oct 2021
Dear Mischa, Thank you for sharing your review here on Expedia! We are delighted to know you had a great stay and our service was up to your expectations. Thank you for your wonderful words regarding our staff. Looking forward to seeing you soon again! Best regards, Danielle van den Dungen Assistant to the General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely overall but service issues
Our stay was lovely until the last day. The property is beautiful and the staff at the bars, pools and desk were all very friendly and went out of their way to be helpful. Concierge was very helpful and we loved Henry A, the butler. Wonderfully pleasant and helpful! Everything you think about a 5 star hotel. We did not do the breakfast buffet the first two says we were there but went down for our last morning. The service was not good. The buffet was divine and we ordered our coffee and water which came quickly. We then got our plates and when we sat down there was no silverware so we asked for some and some additional coffee. We got the silverware but no coffee. About 10 minutes later I asked another waitress to check on the coffee and could we please get some more water. That never came either so I walked up to the manager and explained that we had never received our coffee and could I get a to go cup. Meanwhile the servers cleared our first plates but took our silverware and again we had no silverware to eat our fruit and had to wait for that to be requested and brought. It was just disappointing because it was our last morning there and we wanted to have a relaxing morning and we couldn’t get coffee and silverware which are pretty basic. Up until this point I would have given it a 5 star but the fact that it didn’t go well and the manager didn’t even apologize was pretty disappointing.
Stayed 3 nights in Sep 2021

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and service
We have stayed at this hotel previously and cannot fault it. Everyone is amazing and always willing to help with anything.
Stayed 5 nights in Aug 2021

10/10 Excellent

TIMOTHY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from DVD on 27 Jul 2021
Dear Timothy, Thank you for taking your valuable time and for the excellent rating you have given with regards to your recent stay with us. We are truly delighted to know you had an amazing stay and the services and facilities were up to your expectations. It was a pleasure to have you stay and we do hope it is not long before we can welcome you back. Meanwhile we wish you and your family all the best! Sunny regards from Mallorca, Danielle van den Dungen Assistant to the General Manager

10/10 Excellent

TIMOTHY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from DVD on 20 Jul 2021
Dear Timothy, We are delighted to know that you enjoyed your stay and everything was up to your expectations.Thank you for your amazing evaluation! We look forward to welcome you soon again. Best wishes, Danielle van den Dungen Assistant to the General Manager

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a good location, friendly, helpful staff, our room had a great sea view the only thing that let it down was the poolside restaurant it needs updating
Stayed 4 nights in Jun 2021
Response from Dvand557 on 7 Jul 2021
Dear Elizabeth, Thank you for staying with us and sharing a review! We are very pleased that you generally enjoyed your stay with us and thank you for the positive feedback on our team! We take your comment regarding the Pool Bar Sa Badia into consideration for a future renovation. It was a pleasure to have you stay and we do hope it is not long before we can welcome you back. Meanwhile we wish you all the best. Sunny regards from Mallorca, Danielle van den Dungen Assistant to the General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2020

10/10 Excellent

Michel Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

10/10 Excellent

Ernest

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The staff was amazing and facility is absolutely beautiful. Can’t wait to go back!
Stayed 2 nights in Mar 2020

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, with beautiful views and very attentive and kind staff. Check in was faultless and we even received a complimentary upgrade from the lovely front desk staff.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best. Possibly the best upscale hotel experience in the past few years, best staff, best breakfast, excellent lower tier restaurant Aqua even during low season (their Michelin1* Es Fum restaurant has been closed till March). Caveat #1: St, Regis has a wonderful scenic location on the bay, but has no direct access to the sea. Great area for jogging by the bay, even in February. Hotel will advise re beaches. Caveat #2: no golf on premises (hotel will arrange nearby courses, my woman friend liked Muntaner (with related Quinto second) and Bendinat the best. Other courses nearby tend to be flat (friend sez boring) but I have not seen two lines of 100€-plus automobiles ever like the one at Golf Santa Ponsa - the course being flat and boring according to my experienced golfer friend. In sum, Marriott St. Regis rules...
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very relaxing. The grounds and amenities are well maintained and the kids club is fab. The staff are so good with kids.
Stayed 3 nights in Aug 2019

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Loved it! We’ll be back
Stayed 4 nights in Aug 2019

10/10 Excellent

SALEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with a Spanish style. Pretty lobby and very welcoming staff. Nice Bar and lounge by the lobby as well as the Es Fum Michelin star restaurant. Clean and nice rooms. Bad gym, very small. Guest service, the butlers( LEO especially) and all the receptionists were great and very friendly and helpful. Same at the Es Fum restaurant. Unfortunately the service wasn’t always the same at the Aqua restaurant or by the pool. Almost all the women were super friendly and service minded at the Aqua restaurant but the men were most of them pretty grumpy and not service minded at all. There wasn’t enough people serving by the pool. Took forever to order and same here the people who did work wasn’t super friendly except for MATHIAS who was really nice!! Overall a nice hotel but it’s not the same as a St Regis, Four seasons or Ritz Carlton as over in North America.
Stayed 6 nights in Aug 2019
Response from Dvand557 on 28 Aug 2019
Dear SALEH, Thank you very much for your great and detailed review! We are very pleased that you enjoyed your stay with us, but do regret to read, that our service in the Aqua restaurant as well as in our pool-bar, Sa Badia, was not up to your expectaions. We appreciate you bringing this to our attention and we have immediately shared your valued feedback with the appropiate hotel team to ensure that this remains an isolated issue and is corrected forwards. Please accept our sincerest apologies for the inconveniences experienced. Thank you also for your kind comments on the rest of our staff. Our Butler Leo is very pleased to know you especially appreciated his services. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Mallorca. Kind regards, Danielle van den Dungen Assistant to the General Manager

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Mallorca
Exceptional hotel!!! The location is ideal as it is only 25min from the airport. The rooms are very beautiful, with all the modern fittings. The grounds are exceptionally well manicured and there is a lot of space to move around. The adult area is also very nice and secluded away from the main pool area. This is a fancy hotel, but very welcoming to children. The staff are really wonderful, and always willing to help.
Stayed 6 nights in Aug 2019
Response from DVD on 13 Aug 2019
Dear Simon, We are truly delighted to know you had an amazing stay and that the services and facilities were up to your expectations. Thank you for your sharing your experiences and for the compliments on the team. It was a pleasure to have you stay and we do hope it is not long before we can welcome you back! Kind regards, Danielle van den Dungen Assistant to the General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location Great beach great service best hotel Palma
Stayed 3 nights in Jul 2019
Response from DVD on 13 Aug 2019
Dear guest, Thank you so much for posting your review! We are delighted to know, that our hotel and our service impressed you and hope to seeing you soon again! Best regards, Danielle van den Dungen Assistant to the General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy access to the beach best Spain experience to date
Stayed 1 night in Aug 2019
Response from Dvd on 6 Aug 2019
Good morning! thank you for your stay and for sharing your positive comments on the St. Regis Mardavall Mallorca Resort! Hope to seeing you soon again. Best regards from Mallorca, Danielle van den Dungen

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Service and bastian and everyone else in the kids club are incredible
Stayed 4 nights in Jul 2019
Response from Dvand on 10 Jul 2019
Dear guest, Thank you for taking your valuable time and excellent rating you have given with regards to your recent stay with us. We are truly delighted to know you had an amazing stay and that everything was up to your expectations. Thank you for your kind comments on the excellent and helpful service received from our team. A special thank you for your compliments on Bastian and the rest of the Kids-Club Team. It was a pleasure to have you stay and I do hope it is not long before we can welcome you back, Kind regards from Mallorca, Danielle van den Dungen Assistant to the General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Dvand on 10 Jul 2019
Dear guests, Thank you for your wonderful score! It is good to know, that you enjoyed your stay with us and we are looking forward to welcoming you back very soon again! Best regards from Mallorca, Danielle van den Dungen Assistant to the General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable hotel. Truly paradise. From the butler service to the pool to the food - everything was excellent. Really enjoyed my stay here.
Stayed 3 nights in May 2019
Response from Dvand on 10 Jul 2019
Dear guests, First of all our apologies for the delated response to your review, unfortunately we had some problems with our login. Thank you very much for your great feedback! We are delighted the hotel made such an impression on you and everything was up to your expectations. It was a pleasure to have you stay and we do hope it is not long before we can welcome you back, Kind regards, Danielle van den Dungen Assistant to the General Manager

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from dvd on 28 Jan 2019
Dear Aaron, Thank you very much for your stay and review! It is very much appreciated. Looking forward to welcoming you soon again! Best regards, Danielle van den Dungen Assistant to the Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything at this hotel was excellent. we had a great time.
Stayed 5 nights in Nov 2018

10/10 Excellent

Steve

Excellent hotel. We visited it right at the end of the season so was very quiet. Will go back next summer to experience in full
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2018

10/10 Excellent

osamu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
St.regis was very good hotel.i have been visited many famous hotel s every year.this hoyel is the top classes.very calm and good hospitality
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

Valerie, Clark NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very intuned with your needs, very helpful and friendly. Food is fresh , but a bit pricey.
Stayed 4 nights in Aug 2018

6/10 Okay

Tony, London

Liked: Cleanliness, staff & service, room comfort
Unethical reservation policy
After reserving two rooms in early May for myself and wife and elder daughter and her family, my younger daughter was unable to reserve a suite for her family of five. I tried to cancel through Expedia, but the hotel policy was that all reservations were totally non-refundable. (This fact was not stated on the Expedia on-line booking form for flight+hotel, which says that air tickets are non-refundable, but does not refer to hotel rooms). My two rooms could easily have been refunded and new bookings taken so far ahead of our visit. In the event my two daughters went to another hotel and I invited my son and his family to use the second reserved room.
Stayed 5 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff we interacted with were all tremendously helpful and friendly. The service was absolutely exemplary.
Stayed 7 nights in Mar 2018
Response from danielle van den Dungen on 6 Apr 2018
Dear guest, We are delighted to know that you fully enjoyed your stay with us and would like to thank you for sharing your experience here on Expedia! Looking forward to welcoming you soon again! Best regards from Mallorca, Danielle van den Dungen Assistant to the Hotel Manager

10/10 Excellent

LYN, SCOTLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WE HAD A SUPERB EXPERIENCE AT THIS HOTEL. WOULD DEFINITELY RETURN.
Stayed 3 nights in Feb 2018
Response from C. Fomm on 12 Feb 2018
Dear LYN, We are delighted to know that everything was up to your expectations, you had a wonderful time and even plan to return! Thank you so much for taking the time to share your experience here on Expedia. Me and my Team are very much looking forward to welcoming you back soon again! Best regards, C. Fomm Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great off-season getaway
This relaxing stay with restful spa and attentive service was just what we needed! We would definitely go back.
Stayed 2 nights in Nov 2017

10/10 Excellent

Nigel, S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the best
Great staff so much attention to detail. The butler service with Henry and co-workers was fantastic. Everything was up to the usual high standard
Stayed 2 nights in Jul 2017

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Fabulous hotel with every luxury you would expect for this standard of hotel. Staff lovely and very helpful and courteous. The gardens were amazing with lots of space and attentive pool service. Dinner was excellent but breakfast could be improved (not hot enough and less choice than we expected at such a luxurious resort). Our room (junior suite) was one of the nicest rooms we have stayed in with every conceivable facility and a great balcony. Overall a very enjoyable stay.

10/10 Excellent

Lynn, Bramhall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, great location
A very well cared hotel which has excellent staff. The breakfast staff were a little nervous and some mornings were not too tentative having to wait for our coffee/tea. The grounds of the hotel were superb and the facilities were excellent.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Ruth, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, remote, very family-friendly
My Mother and I were looking for a nice, relaxing way to spend a long weekend following a hiking trip in the hills of Mallorca. The St. Regis really fit the bill. We were greeted warmly and immediately ushered away for a cocktail while the check-in was completed. The hotel staff couldn't have been more pleasant and the room was divine. One of my favorite parts of each day was breakfast - a feast fit for kings! My only complaint was the language barrier with some of the hotel staff and associated confusion. For ex. it was explained to us that we were entitled to two laundry items per person per day, but upon check-out, I learned it was only ironing services, thus I had incurred charges I wasn't expected. Also, in the spa, the ladies managing the desk were very difficult to understand and there was a lot of confusion upon check-in and check-out, and no one really explained the amenities of the spa overall. Services were great though.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not ultra modern, but very stylish, clean and well maintained with excellent friendly service. Highly recommended

10/10 Excellent

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, luxurious hotel with good location near Palma. Service was very personal and highly attentive. Best hotel we stayed at on the island so far.