We have loved Mercure hotels we have stayed at in the past and that is why we chose this one. This hotel did not live up to the Mercure name and is in dire need of repairs. The WiFi was the worst we had our entire trip (6 different hotels) and would barely load a page, the faucet in the shower was coming apart from the wall, the safe was locked when we arrived (thankfully was a quick fix), the soap in the shower was empty when we tried to shower, there were no towels or robes in the room for the pool, and the fitness room had broken machines, even through there were only 3. The service from the front desk was wonderful and the breakfast was delicious. It appears the hotel needs a lot of extra help to get back up to a good standard, maybe after being closed for a while.