Returned to this hotel for 3rd year running. Not disappointed, hotel lovely and clean food delicious and the staff are lovely, especially the animation team that sort out all the entertainment. Be back again next year
Stayed here nearly 14 years ago and decided to head back just to relax as resort is fairly small and relatively quiet, had a bit of a muck up as I had not downloaded room voucher in my itinerary so spent over 10 euros on internet access and printing , that sorted had to wait for room as we arrived in morning around 10am and rooms are not available until 2pm ended up only waiting an hour and room was available when I went back with my room voucher only other problem was that they showed a party of 3 when there was 4 of us,( this also happened on both airport transfers as expedia must have put it through as a party of 1causing a bit of hassle),room was clean although a bit small for 3 adults and 1 child, would definitely pay for a bigger room if possible , bathroom was small but clean although old bathroom tiles had been painted and lots of bits peeling off, on to staff all very friendly and helpful especially the entertainment staff 10 out of 10 for them always round pool asking people to join in activities, food was excellent for most of our 10 day stay just a couple of days not a great choice in some hot meats, family tried lots of different fish although I didn't as I don't eat fish unfortunately, bar staff good especially jose though older barman filipe needs a hygiene lesson as he came into toilet beside me then walked out afterwards back to bar without washing hands, apart from that stay was pretty good, hotel now seems to be french and german clients.
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