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Reviews of Le Méridien Pyramids Hotel & Spa

5 out of 5
Le Méridien Pyramids Hotel & Spa
El Remaya Square-Pyramids, PO Box 25, Giza

Reviews

8.0

Very good

Rating 10 - Excellent. 291 out of 841 reviews" "
Rating 8 - Good. 321 out of 841 reviews" "
Rating 6 - Okay. 124 out of 841 reviews" "
Rating 4 - Poor. 67 out of 841 reviews" "
Rating 2 - Terrible. 38 out of 841 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Raghda on 27 Feb 2020
Dear ANA, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

SaadFarouk, Dubai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel and great team. Amazing location with amazing view to the pyramids
Stayed 1 night in Feb 2020
Response from Raghda on 23 Feb 2020
Dear SAADFAROUK, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Good

Annmarie

Liked: Cleanliness, staff & service, room comfort
Minutes from the Pyramids
Great location across the street from the entrance to the Pyramids, which is also a negative because it attracts large tourist groups. So there is a somewhat loud and chaotic feel in the large lobby area. But it also means breakfast starts at 4 am and that was good for my early morning flight. The room was spacious but basic. No outlets by the bed to charge phones, camera, etc. Only outlets were near the base of the wall. But WiFi was free and pretty good.
Stayed 2 nights in Feb 2020
Response from Raghda on 19 Feb 2020
Dear ANNMARIE, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location across from pyramids. Beautiful pool area. Rooms a bit dated but ok.
Stayed 2 nights in Feb 2020
Response from Raghda on 16 Feb 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. You may be interested to know that hotel’s bedrooms are about to undergo a comprehensive refurbishment program. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in an awesome location with beautiful pyramid views. The staff were all very friendly. I would stay at this hotel again if I ever visit Cairo Egypt again.
Stayed 3 nights in Jan 2020
Response from Raghda on 16 Feb 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from Raghda on 16 Feb 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abdul and Ismail were especially helpful. I have nothing more to add.
Stayed 4 nights in Feb 2020
Response from Raghda on 11 Feb 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very professional and helpful. Everyone was so pleasant to speak with and always ready to assist you. I will definitely stay again
Stayed 7 nights in Jan 2020
Response from Raghda on 2 Feb 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Jacob, Cairo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le Meridien Pyramids is a top-notch hotel in Egypt. Compared to other hotels at this price it is head and shoulders above the rest. There is a heated pool, actually warm enough to swim in during the winter. Other places we have stayed (Porto Sokhna) say they have a heated pool, but it's still too cold to enjoy. --The on-site restaurants are a little expensive and parking at the hotel is about $10/day.
Stayed 2 nights in Jan 2020
Response from Raghda on 26 Jan 2020
Dear JACOB, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2020
Response from Raghda on 26 Jan 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020
Response from Raghda on 23 Jan 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is at an amazing location. The hotel has excellent restaurants, excellent staff, and excellent facilities. If I were to ever go back to Egypt I would stay here. The only negative thing about the property is the convenience supermarket inside the hotel, which has artificial and rip-off prices. They charge you 14 usd for a shampoo; 16 for a razor; 8 usd for pringles. Quite a
Stayed 3 nights in Dec 2019
Response from Raghda on 20 Jan 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. As you are probably aware, the shops services are provided by third parties and I have passed all of your correspondences to their Managing Director, so that he may take whatever action he feels appropriate to rectify their prices. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

4/10 Poor

Barbara

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Raghda on 15 Jan 2020
Dear BARBARA, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. I would, first of all, like to reiterate my sincere apologies for the inconvenience and upset you were caused. There is certainly no excuse for the poor standards and service you encountered, and I would like to assure you that remedial action has already been taken. It is my hope that these events will not permanently mar your opinion of our hotel and that you will return to us again, when I am sure you will remember your stay for all the right reasons. Yours Sincerely,

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020
Response from Raghda on 13 Jan 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Rowland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Views
Wonderful stay with magnificent views of the Pyramids at Giza. Great stay!
Stayed 1 night in Jan 2020
Response from Raghda on 9 Jan 2020
Dear ROWLAND, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Raghda on 8 Jan 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel and Location!
Great location, friendly reception staff even though we arrived in the later part of the evening. Multiple restaurants - great food & service! Fantastic rooms and very comfortable beds! Loved this place!
Stayed 1 night in Jan 2020
Response from Raghda on 6 Jan 2020
Dear SUSAN, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Good

Evangelos

Liked: Staff & service, property conditions & facilities, room comfort
Noce place to be in Egypt...few things to correct
Really nice hotel but we had to ask for stuff like slippers, toilet paper and hairdryer.. i was expecting a five star hotel to have those ready in advanced and not to ask for them. Overall really good service, nice hotel and spa
Stayed 3 nights in Dec 2019
Response from Raghda on 5 Jan 2020
Dear EVANGELOS, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. I would like to assure you that action has already been taken as a result of your comments. Staff in the Housekeeping Department have been reminded of their responsibilities and duties towards our guests, and of the need to maintain our usual high standards at all times. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel & excellent value!
We had a great couple of days in Giza staying at the La Meridian. Views of the pyramids out of our window were great! We did the dinner buffet one night and it was truly good. We are not big on the buffets but took a look at the breakfast buffet and was amazing! Location was excellent as we were just a short taxi ride to the pyramids. Value for our stay in USD was very good! One of the pools was heated and very nice - my son & wife enjoyed!
Stayed 2 nights in Dec 2019
Response from Raghda on 5 Jan 2020
Dear BRENT, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

2/10 Terrible

KK, San Francisco

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I paid a premium to get the Pyramid view but in my room to get the view I had to walk to a corner and only from there the pyramids were visible. I requested the staff to get a better view but I was told to come back a few hours later. When I went back, I was told that they are completely full and dont have even one room unoccupied. I did a quick search on Marriott site and was seeing 4 pyramid view room available. On telling the staff of this they told me that it must be very high rate room and I showed them on my cell phone that the rate was 60% less than what I had paid. After that the staff told me that they have rooms classified as pyramid view but are on same side but lower level of my current room. So basically they lied to me several times earlier saying they have No availability and high rates etc.
Stayed 1 night in Dec 2019
Response from Raghda on 5 Jan 2020
Dear KK, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. There is certainly no excuse for the disappointing standards which you encountered, and I would like to assure you that each point you mentioned has already been discussed with the personnel concerned, to ensure a similar situation does not recur in the future. I have carried out an investigation regarding your specific requests that were inappropriately handled, which is clearly completely unacceptable, however I would appreciate if you can advise the name of the personnel involved or the date of the incident to enable us to conclude the investigation and get back to you with our findings. It is my hope that these events will not permanently mar your opinion of our hotel and that you will return to us again, when I am sure you will remember your stay for all the right reasons. Should you decide to do so, I would appreciate you contacting my office. Yours sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Pyramids are amazing. Staff are incredibly friendly and helpful. Rooms are a little dated and in need of some tlc but perfectly safe and livable.
Stayed 1 night in Dec 2019
Response from Raghda on 5 Jan 2020
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. You may be interested to know that hotel’s bedrooms are about to undergo a comprehensive refurbishment program. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, great staff, great breakfast. Facility itself need some fixing. Had to call twice to fix bathroom drain. Air conditioning was not working as expected.
Stayed 3 nights in Dec 2019
Response from Raghda on 30 Dec 2019
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. I would like to assure you that action has already been taken as a result of your comments. Staff in the Engineering Department have been reminded of their responsibilities and duties towards our guests, and of the need to maintain our usual high standards at all times. You may be interested to know that hotel is about to undergo a comprehensive refurbishment program. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

6/10 Okay

Muazam

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Have had much better for the price
Let me start with context, the stay was for my family of 5 booked without breakfast. The good: Super awesome heated pool with a view of the pyramids in the background. Concierge was good all around. The bad: Rooms are ice cold and the A/C does not do heating period. We had to request an external heater which helped to an extent. Meals at the restaurant are crazy expensive 160egp for a toasted cheese and tomato sandwich. In room dining is the same. The rooms and bathroom pictures on the site are deceiving as in reality they are very dated.
Stayed 3 nights in Dec 2019
Response from Raghda on 29 Dec 2019
Dear MUAZAM, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. I would, first of all, like to reiterate my sincere apologies for the inconvenience and upset you were caused. There is certainly no excuse for the poor standards and service you encountered, and I would like to assure you that remedial action has already been taken. You may be interested to know that hotel’s bedrooms are about to undergo a comprehensive refurbishment program. It is my hope that these events will not permanently mar your opinion of our hotel and that you will return to us again, when I am sure you will remember your stay for all the right reasons. Yours Sincerely,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and very friendly staff. Amenities are up to my standards. My only problem was the food, for me they need to have more variety esp me as I am a meat lover and they serve less meat at their breakfast but other than that I would highly recommend this hotel. The best view of the pyramids in hotel area was the highlight of my stay.
Stayed 5 nights in Dec 2019
Response from Raghda on 29 Dec 2019
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Please be assured that your comments are under discussion and wherever possible, remedial action will be taken. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay ! Food was delicious. Beautifully decorated for the holiday season . Massage was amazing. Definitely recommend!
Stayed 2 nights in Dec 2019
Response from Raghda on 26 Dec 2019
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, perfect location walking distance from the pyramids. Friendly staff and rooms were always very clean.
Stayed 4 nights in Dec 2019
Response from Raghda on 24 Dec 2019
Dear GABRIELA, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Iyad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Nariman Helmy on 14 Dec 2019
Thank you and hope to see you soon to our property

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Raghda on 12 Dec 2019
Dear WESLEY, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING
AMAZING
Stayed 5 nights in Dec 2019
Response from Raghda on 11 Dec 2019
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Good

Trudie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pyramids on your Doorstep
Overall had a great stay. The spa prices i felt were a little exaggerated and not great value for money.The Italian restaurant's food and service were out of this world and come highly recommended. I missed the bath rob and slippers and think that with a hotel of this caliber it should have been provided. Breakfast selection and healthy alternatives were good.
Stayed 1 night in Dec 2019
Response from Raghda on 9 Dec 2019
Dear TRUDIE, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. I would like to assure you that action has already been taken as a result of your comments. Staff in the Housekeeping Department have been reminded of their responsibilities and duties towards our guests, and of the need to maintain our usual high standards at all times. Please be assured that your comments regarding Spa prices are under discussion and wherever possible, remedial action will be taken. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Hikari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Raghda on 5 Dec 2019
Dear HIKARI, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Short stay
Short stay in Cairo at Le Meridian. We were surprised by the condition of the rooms for this hotel. We hoped for more modern and updated rooms but this is a very old style hotel.
Stayed 2 nights in Nov 2019
Response from Raghda on 3 Dec 2019
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. I would, first of all, like to reiterate my sincere apologies for the inconvenience and upset you were caused. There is certainly no excuse for the poor standards and service you encountered, and I would like to assure you that remedial action has already been taken. You may be interested to know that hotel’s bedrooms are about to undergo a comprehensive refurbishment program. It is my hope that these events will not permanently mar your opinion of our hotel and that you will return to us again, when I am sure you will remember your stay for all the right reasons. Yours Sincerely,

8/10 Good

Verified traveller

Stayed 6 nights in Nov 2019
Response from Raghda on 3 Dec 2019
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Amazing stay overlooking the pyramids and staff were fabulous. Would return inba heartbeat!!
Stayed 3 nights in Nov 2019
Response from Raghda on 29 Nov 2019
Dear Julianna, Thank you for your comments following your recent stay at Le Meridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Good

Tashaun, Lake Elsinore, Ca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there was no microwave, no central or electrical heater, and no access to the refrigerator w/o having to pay a fee.
Stayed 5 nights in Nov 2019
Response from Raghda on 28 Nov 2019
Dear Mr. Tashaun, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. I would, first of all, like to reiterate my sincere apologies for the inconvenience and upset you were caused. There is certainly no excuse for the poor standards and service you encountered, and I would like to assure you that remedial action has already been taken. It is my hope that these events will not permanently mar your opinion of our hotel and that you will return to us again, when I am sure you will remember your stay for all the right reasons. Yours Sincerely,

10/10 Excellent

robert, toronto canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice property, they let me check in early coming from the long flight from Canada. and guess what , i requested for late check out- GRANTED! - happy kid! close to pyramids- very instramable.. would stay here again. very recommended!
Stayed 1 night in Nov 2019
Response from Raghda on 27 Nov 2019
Dear ROBERT, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Good

Bryan

Stayed 2 nights in Nov 2019

6/10 Okay

SW

Liked: Staff & service
A/C not cooling. Water from shower leaked out of bathroom.
Stayed 1 night in Nov 2019
Response from Raghda on 17 Nov 2019
Dear SW, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. I would, first of all, like to reiterate my sincere apologies for the inconvenience and upset you were caused. There is certainly no excuse for the poor standards you found in your room, and I would like to assure you that remedial action has already been taken. It is my hope that these events will not permanently mar your opinion of our hotel and that you will return to us again, when I am sure you will remember your stay for all the right reasons. Yours Sincerely,

8/10 Good

Alexia

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019
Response from Raghda on 17 Nov 2019
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

andre

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from Raghda on 3 Nov 2019
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

andre

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Raghda on 30 Oct 2019
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pyramid View
Stayed a couple of night and was treated very well. The room was clean and had a great view of the pyramids from my window. The staff were so helpful and the restaurant buffet was great.
Stayed 2 nights in Oct 2019
Response from Raghda on 23 Oct 2019
Dear NICHOLAS, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious
Stayed 1 night in Oct 2019
Response from Raghda on 20 Oct 2019
Dear Timothy, I would like to thank you for your comments following your recent stay at Le Meridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Dash, Chicago

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, luxurious, beautifully decorated
Stayed 3 nights in Oct 2019
Response from Raghda on 18 Oct 2019
Dear DASH, I would like to thank you for your comments following your recent stay at Le Meridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have nothing to point out. The hotel was clean and nice. With nice service. We are happy with our stay. :)
Stayed 6 nights in Oct 2019
Response from Raghda on 18 Oct 2019
Dear Valued Guest, I would like to thank you for your comments following your recent stay at Le Meridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great! Anything you need they get you. We got a welcome gift and a gift for a birthday. The room was clean and it had great views of the pyramids. The pool was very nice and also had pyramid views.
Stayed 1 night in Oct 2019
Response from Raghda on 8 Oct 2019
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at your hotel for us is a happy stay, we was there only for short time and felt quite relaxed.
Stayed 1 night in Oct 2019
Response from Raghda on 7 Oct 2019
Dear VALUED GUEST, Thank you for your comments following your recent stay at Le Méridien Pyramids Hotel & Spa. Your kind comments regarding our hotel are very much appreciated. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,