Ratings based on 179 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from London, UK

Great hotel

Posted 28-Jun-2015
Pros: The turkish restaurant is amazing, the swimming pool area is ideal to relax in after a long day of sightseeing
Cons: Breakfast
Location: Right by the Nile, walking distance to the Egyptian Museum
Excellent location, staff very friendly. Comfortable beds.
5 out of 5
Recommended
for Everyone
by A verified traveller from Lugano

Nice surprise: upgraded to a suite

Posted 22-Jun-2015
At my arrival I've got a surprise: I was upgraded to a suie, wish was very comfortable. The breackfast was generous and very tasty. Personell very kind, but the room service was a little bit slow. Nice and safe place to stay in Cairo, good location.
5 out of 5
Recommended
for Everyone
by A verified traveller from Edinburgh

Nile view

Posted 17-Jun-2015
Great hotel, fresh clean and friendly. Staff eager to help with all your needs from in room service to directions. Excellent.
5 out of 5
Recommended
for Everyone
by A verified traveller from Kuwait

Great hotel near the Nile River

Posted 30-Apr-2015
Pros: The location of it near the Nile River, Egyptian Museum, shops, and other restaurants. I loved that the hotel was clean and had fresh cut flowers.
Location: The location of the hotel is excellent. The Egyptian Museum and restaurants are nearby and within short walking distance.
This hotel definitely deserves a 5 ranking. I experienced excellent customer service from the time of check in to check out. We didn't have to wait for anything. The hotel staff made checking in effortless. Upon check out the manager name Engy allowed us to stay passed the normal checkout time for free due our late flight leaving Egypt. This was a pleasant surprise, to be able to stay hours later in our room and not have to pay any extra. Thank you! This is definitely excellent customer service. This made me very happy. Everyone on hotel staff was had excellent customer service. We was always greeted with a smile from the staff. The hotel was very clean and had fresh cut flowers everyday. The restaurant called The Blue in the hotel served food that was cooked and prepared so beautifully. The food taste so delicious. This restaurant has a beautiful view of the Nile River. I really enjoyed eating in this restaurant. I also enjoyed the view of the Nile River from my bedroom. The bathroom was also very spacious. The pool and bar is just perfectly located where you can view the Nile River whether during day or at night. This hotel is located nicely to the Nile. The hotel is only a short 10 to 15 min walk to the Egyptian Museum, shops, and other restaurants. The hotel has a wonderful Concierge Desk (Mohammad) which setup our tours for me. Mohammad took care everything nicely. Our tour guide name Amira was awesome and very knowledgeable on all our tours. I recommend this hotel! :-)
5 out of 5
Recommended
for Everyone
by A verified traveller from kuwait

Calm and comfort

Posted 11-Apr-2015
It was a nice hotel. Calm and comfort . The atmospher over all was very nice i love it very much , the staff was friendly and kind .
5 out of 5
Recommended
for Everyone
by A verified traveller from Copenhagen

Wonderful hotel. Fully worth the 5 stars!!

Posted 04-Apr-2015
Everything about this hotel is great from the restaurants to the service or the complimentary water and soda to the great working wifi.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Great boutique hotel very friendly staf

Posted 25-Mar-2015
I stayed in Kempinski for 2 nights on a business trip to Cairo. The hotel is great with a personal feeling to it, the staff are very friendly and efficient and the location is very convenient.
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Pleasant hotel

Posted 23-Mar-2015
This hotel was beyond what we expected in terms of comfort. It had everything we wanted with unbelievable professionalism. The room service we had ordered was delicious and the room itself was exceptional.
4 out of 5
Recommended
for Personal Event
by A verified traveller

الهدوء والاسترخاء

Posted 17-Mar-2015 on Hotels
الفندق حميل وموقعه جميل لكن الغرف السحاد مستهلك والحمام مستهلك يجب ان تكون هناك تغيرات قليله
5 out of 5
Recommended
for Couples
by Jennifer from New York, NY

Modern style with lots of comforts!

Posted 15-Mar-2015 on Hotels
We loved the hotel, from the modern room with an amazingly comfortable bed, to the very nice little gym with a view over the Nile. Our room had a nice sized balcony overlooking the Nile where you could sit outside and enjoy the view, which was especially beautiful at night. The A/C was wonderful, keeping us nice and chilled. We appreciated the complimentary sodas and water in the room fridge, especially since we were heading out on guided tours all day and needed water for the day and refreshments upon returning. We never ate in the restaurant, only the little chocolate bar in the lobby. It was a bit pricey for what they had, mediocre muffins and breakfast pastries. (But we didn't come to Egypt for the b-fast, so I won't hold that against the hotel's rating.) I found the neighborhood okay but not great. I live in NYC in the middle of town so it wasn't the noise that bothered me, it was just the feeling of being a bit on the edge safety-wise as a woman in Cairo. I don't expect men would feel the same. The staff were friendly and helpful. If I come back to Egypt again, I would definitely stay here again.