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Reviews of Waterfront Terraces

4 out of 5
Waterfront Terraces
233 The Esplanade, Cairns North, QLD

Reviews

8.8

Excellent

Rating 10 - Excellent. 101 out of 201 reviews" "
Rating 8 - Good. 79 out of 201 reviews" "
Rating 6 - Okay. 14 out of 201 reviews" "
Rating 4 - Poor. 7 out of 201 reviews" "
Rating 2 - Terrible. 0 out of 201 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed with our grandkids, great location and outstanding communication from reception. Nothing was too difficult, the room was clean and had everything we needed. Excellent service and very family friendly.
Stayed 7 nights in Jan 2024

8/10 Good

Patrick

Liked: Property conditions & facilities
Neighbourhood was a bit run down
Stayed 4 nights in Nov 2023

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, amenities
A great choice for a four night stay over. Getting a bit tired and in need of some maintenance but overall a good place to stay.
Stayed 4 nights in Oct 2023

10/10 Excellent

neil anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideal base just out of main CBD, flat picturesque walk to heart of Cairns and it's shops and markets. Very easy access to main highways heading north or south. Close to airport. Onsite management available and very personable. We arrived out of hours, clear instructions given to access unit. Kept informed of any maintainance (upgraded balcony lights). Clean pool, barbecue area, well maintained gardens and site.Everything you need for your stay and good welcome pack to get you started.
Stayed 12 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
A bit disappointing
No-frills '80s style apartment, with minimal sign of updates since. Our "ocean view" apartment had a rather limited peep of the sea and the only natural light in the completely internal second bedroom, was from shutters between it and the kitchen. Adequate for a short stay, but it wouldn't be our first choice for a return trip.
Stayed 2 nights in Sep 2023

10/10 Excellent

Fiona

Stayed 2 nights in Aug 2023

8/10 Good

Anthony, LANE COVE NORTH

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We came for a few days away with the family and found the apartment very spacious and very clean. Was located north of the main shops and restaurants, was about a 25 minute walk to the main part of Cairns
Stayed 4 nights in Jul 2023

6/10 Okay

Alison

Disappointing second visit.
We first stayed here six years ago and rated it quite highly. However, since that time the establishment has not been maintained well. At least three of the rooms were out of action for mould remediation works, and our room was also suffering from the effects of high humidity along the skirting boards, etc. The light switch in the bathroom was in a dangerous state and the towel rail was reattached to the door without worrying about repainting. Even the two sofas had lost all support in the cushions and looked like they hadn't been cleaned in years. Although the location is still great, this places has not aged gracefully and we won't be returning for a third visit.
Stayed 5 nights in Jun 2023

8/10 Good

Jenny

Business traveller
Liked: Cleanliness, amenities
Lovely view over the park and waterfront, well appointed but needs some minor refurbs.
Stayed 4 nights in Jun 2023

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, friendly and helpful staff
Stayed 5 nights in Jun 2023

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
The area any friendly staff and a beautiful view
Stayed 7 nights in Jun 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for 9 nights. Great little apartment, kitchen, laundry, drier, ocean views, heated pool, nice grounds, friendly staff, easy walk into town (we like to walk), nice deck for people watching (looking straight at the esplanade), a great place to go and escape the southern cold! We will definitely stay here again!
Stayed 9 nights in May 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was adequate for our needs, and hosts cooperative and very pleasant. We were very happy as the location and tariff suited us for our stay.
Stayed 4 nights in May 2023

10/10 Excellent

Malcolm

Stayed 3 nights in Apr 2023

10/10 Excellent

Janet

Travelled with family
A lovely and welcoming unit across from the beautiful oceanside park and walking path. (No real beach here.) Very clean, nice clean pool and barbecue area, kitchen was well-equipped, and area was quiet. (We were wondering about the planes being quite close to the airport but we heard none at night.) Check-in and check-out super easy, and management was very responsive to email communication. Our unit was made available to us as soon as we got there, well before check-in time. There are not a lot of restaurants really close by for walking to if you don’t have a car, but if you don’t mind walking or grabbing a taxi/Uber it’s good. Loved the relaxed feeling in this location and could have stayed longer! Would highly recommend. Thank you, Waterfront Terraces!

10/10 Excellent

Feroz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking area and free Wi-fi free and working. Basic utensils provided for cooking. Takeaways and restaurants at working distance. reasonable security. Friendly staff. 5 * recommended

10/10 Excellent

Karla

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment, very reasonably priced and great location

8/10 Good

Trang

Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Nadia

Travelled with partner
Liked: Amenities, property conditions & facilities
Loved the view from the balcony and enjoyed the pool and the easy parking. Just across the road from the esplanade in a quiet area so easy access to walks. A good size bathroom.
Stayed 7 nights in Sep 2022

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location on the Esplanade. Very happy with our stay.
Stayed 7 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Recommended
Very spacious room with lots of amenities, across the road from the seafront. Frustrating service because staff continually on lengthy phone conversations.
Stayed 3 nights in Aug 2022

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and spaciouse appartment with everything we needed.
Stayed 3 nights in Aug 2022

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
On arrival had washing powder, tea, coffee, dishwashing liquid etc for use (free). Towels for swimming provided at cost of $2 per day (or maybe for entire stay. Not sure) Books, DVD,S available to borrow. Fridge/Freezer excellent size or couple/family. Stroll of about 25 minutes along foreshore to the many cafes and eateries. Highly recommended. Graeme.
Stayed 9 nights in Aug 2022

10/10 Excellent

Mary

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had 3 self contained apartments with views across the Esplanade and beyond. The rooms were very comfortable and met all our needs. The property manager Anthony was excellent, providing any assistance we needed. The pool was delightful and the surrounding gardens give privacy and a tropical setting.
Stayed 7 nights in Jul 2022

8/10 Good

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Unit was good well equipped and comfortable for our stay. Downside was distance to town and walking a must. Recommend a bus to town etc from Lake st outside hospital but still a bit of a walk required. Anthony the manager v knowledgeable on the area but property needs some sort of transport for guests to commute. Probably wouldnt stay here again only because of proximity to town..
Stayed 7 nights in Jul 2022

10/10 Excellent

Jenna-Lea

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here. Nice little area a little out of town but we thoroughly enjoyed our stay.
Stayed 2 nights in Jul 2022

10/10 Excellent

Phuoc

Travelled with family
Liked: Cleanliness, property conditions & facilities
overall I like to stay in this property:clealiness,good connection to internet, fridge...airconditioner OK BUT only kitchen utensils are poor
Stayed 14 nights in Apr 2022

10/10 Excellent

Jessica

Liked: Amenities, property conditions & facilities
Stayed 7 nights in Apr 2022

8/10 Good

Krystal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was in a good location and the pool was nice. Apartment has everything you need. We stayed for 9 nights and were very comfortable. Towels and sheets were changed half way through our stay.
Stayed 9 nights in Jan 2022

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and views. Easy to walk on the Esplanade. Kitchen has everything you need. Pool and garden is nice.
Stayed 5 nights in Jan 2022

4/10 Poor

Andrew

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was nothing to like about this place, walked in the door and there was a massive wet area on the tiles which was a slip hazard this was explained that the apartment below was running their A/C flat out and was causing condensation? Really,there were ants in the kitchen, 1 1/4 toilet rolls for 6 people, bed linen was clean but had marks all over it and really thin, toilet didn't flush properly, if you opened bathroom door to quickly the roof panel slammed and scares the heck out of you after using towels to wipe up water in hall way they were black as if the apartment has never seen a clean mop or bucket of water, I came out of there feeling like I needed a shower, really not worth the money and certainly not worth the stars it supposedly has
Stayed 3 nights in Jan 2022

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff. Great view. Quiet. Appartment has everything you need for a comfortable stay. Wifi was fast. Pool is nice.
Stayed 2 nights in Oct 2021

6/10 Okay

Jo

Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful, cheerful and accommodating
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic stay at Waterfront terraces. The whole place is clean and well kept and the gardens are beautiful and tropical. Rooms are spacious and clean with verandas that look out to the ocean. We used the pool quite a bit. Donna was very accommodating when we wanted to change our booking, we ended up staying longer because it was so enjoyable!
Stayed 3 nights in Jun 2021

8/10 Good

Katie

Liked: Cleanliness, room comfort
Lovely spot & view
Just a little stroll along the Esplanade to the centre Of Cairns. Great apartment with all facilities and outlook across the water. An older style place however spacious and convenient. Would recommend if your need to self cater.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
The quiet end of The Esplanade, with lovely walking areas out the front. Lovely pool and BBQ area. Good parking onsite.
Stayed 3 nights in Sep 2019
Response from Manager on 8 Oct 2019
Thanks for your review, we are glad you enjoyed your stay

8/10 Good

Tuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place in Cairn
We stayed for 5 nights on the 2 bedroom 3rd floor. We have a family of 4 and the room is spacious and clean. Wifi works well. The location is a little far from center which required about 20min walk. We have a car so it's not a problem for us. The only thing that could be improved is the lack of a recycle bin so all the plastic bottles etc... are thrown to the trash. I am not sure if they are going to sort them out.
Stayed 5 nights in Sep 2019
Response from Manager on 29 Sept 2019
Thank you for your review, we appreciate you spending the time to do so.

10/10 Excellent

Margaret T.

Liked: Cleanliness
We loved the location and rooms.
We could easily walk to the ward or downtown. It was peaceful on the ocean.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Manager on 13 Aug 2019
Thank you for reviewing our apartment, we are glad you enjoyed your stay

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleaned and equipped
Pleasant check in. A tad noisy from the airplanes... but anything on the main strip in on the flight path in Cairns. Generally a nice, well equipped unit. 10 minute walk to the action. On the water which is nice.
Stayed 2 nights in Jul 2019
Response from Manager on 14 Jul 2019
Thanks for spending the time to review our holiday apartments, we are glad you enjoyed your stay

8/10 Good

Dang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business trip
Location good, close to airport. Can get some aircraft noise but close to esplanade. WiFi was very good.
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In a small complex right on the Esplanade which suited us. The amenities were great but a few smaller items may have made our stay easier. Little things like salt and pepper, change of towels every second day, would have given us more time to relax and not stand by a washing machine or drier waiting. Trivial... but you asked for comments😳 Passive smoking was an issue for me too. Whenever we sat on our balcony, smoke continually wafted up from downstairs. I would ask for a different room next time we stay. We left our balcony open 24/7 and could even smell smoke when you entered during the day. This may not bother other people, but with bad sinuses, it wasn’t nice. Lovely surrounds and pool. Will stay again next time but try to chose our room😜
Stayed 6 nights in Jun 2019

8/10 Good

Dang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a Business stay.
Good location with waterfront views, a little further away from restaurants etc though have stayed closer to town and was rowdy and noisy so preferred this location as it’s located in a less touristy area. It is however closer to airport so there was noise from planes. Ok for me as it was a working trip. Great internet and rooms were clean and comfort. I stayed for several weeks, so paid extra for cleaning but it’s not expensive especially as the room rate is great value. Though it would be good if they could update the ducted air conditioner as it was very noisy, as was the plumbing. You can hear when your neighbour is having a shower.
Stayed 28 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a nice location, overlooking the waterfront. The rooms were clean and tidy, a little tired and outdated with older style furniture. The kitchen was well equipped and self contained. There are three levels to this building and it is noisy at night if you are unlucky enough to get people in the room above who shower late, stomp around like elephants and bang doors and cupboards. However, Donna who manages the hotel and the front desk is super friendly and extremely helpful. She will happily book any tours required.
Stayed 4 nights in May 2019

8/10 Good

Kelley P., Kirkland, WA USA

Super friendly staff made this place excellent!
We were unfortunately only here for two nights, it was a lovely apartment. Exactly as pictured. Comfortable and plenty roomy for the two of us. The staff was so friendly and helpful whenever we needed the least little thing. The only thing I would mention is that it really isn't within walking distance of downtown, for dinners etc. (at least not for us!). We would certainly stay here again, with a rental car.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Stayed 11 nights in Dec 2018
Response from Manager on 2 Apr 2019
Thank you for your review

10/10 Excellent

ClarissaTMena, Los,angeles, ca usa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing was the,warm welcome from Donna who immediately recommended places to,go eat shop,etc
Stayed 2 nights in Mar 2019
Response from Manager on 2 Apr 2019
Thank you for your review we appreciate your feedback

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019
Response from Manager on 2 Apr 2019
Thank you for your review