Outdoor pool, pool loungers
Check availability

Reviews of North Cove Waterfront Suites

3.5 out of 5
North Cove Waterfront Suites
275-277 Esplanade, Cairns North, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 182 reviews" "
Rating 8 - Good. 84 out of 182 reviews" "
Rating 6 - Okay. 19 out of 182 reviews" "
Rating 4 - Poor. 7 out of 182 reviews" "
Rating 2 - Terrible. 0 out of 182 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

somsith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean 👌
Stayed 6 nights in Mar 2024

6/10 Okay

ALICE

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
The room was very nice but that's where the good part ends. The reception people are very hard to contact. We had to sit in the car in the rain for 1 hour before we could check in...why do they need a 2 hour lunch? They don't keep the posted hours so we were unable to get pool towels or even enter the pool area...had to wash our bath towels ourselves. Parking was very tight- we were given the wrong spot for our whole stay. I'd recommend somewhere else
Stayed 3 nights in Feb 2024

8/10 Good

Saskia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Right on the esplanade access, arriving after hours was super easy to get in. No complaints!
Stayed 5 nights in Jan 2024

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
"Conveniently located near the esplanade, this comfortable apartment offers easy communication and a friendly staff. It is an ideal choice for a hassle-free stay."
Stayed 9 nights in Dec 2023

10/10 Excellent

Lissette

Liked: Cleanliness, room comfort
AAAA+++++ All the way through
Fantastic, clean, amazing facilities and great communications from Minh. Would definitely return on the next trip.
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff at reception. Clean and tidy premises. Secure facility. Excellent balcony view.
Stayed 3 nights in Nov 2023

10/10 Excellent

Lynley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were checking in after hours and the instructions that were sent to us / left for us were fantastic. Check out was easy too. Everything was comfortable. Overall a really good experience.
Stayed 3 nights in Nov 2023

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great mid priced option.
Stayed 5 nights in Oct 2023

6/10 Okay

Trixie

Liked: Cleanliness, property conditions & facilities
Unit was small but clean and tidy. Specifically rang after making booking to advise required twin beds and advised no problem but arrived to find 1 bed but they did make up a room with twin beds.The room was on the Water Street frontage and with a new construction opposite the noise of trucks etc started before 5am. Realise this is not the fault of resort but best to stay away from street front units.TV hardly worked as WIFI kept dropping out even on Free to air TV.
Stayed 3 nights in Oct 2023

4/10 Poor

Meryl

Travelled with family
Very dirty patio area. Kitchen very basic. Washing machine and dryer shoved into bathroom. Bed was comfortable and well made. Man on reception was very polite and helpful.
Stayed 1 night in Oct 2023

8/10 Good

Libby

Liked: Room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great underground parking, lovely pool, BBQ area’s and beautiful gardens. Apartment had everything we needed, linen and towels changed regularly, short drive to City. We recommend North Cove Apartments, Cairns
Stayed 14 nights in Jun 2023

4/10 Poor

Andrea

Stayed 4 nights in Jan 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, room comfort
A nice stay in the quiet part of town
The apartment is located at the quiet end of the Esplanade. The main tourist area is about half an hour walk away, however, here are cafes nearby. It is a nice walk in the evenings while it is cooler. The hotel has a nice sized pool which has shade. Overall, it is a nice place to stay. Thank you.
Stayed 8 nights in Dec 2022

6/10 Okay

Naomi

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
Apartment was great. Lovely outlook over the Esplanade. Plane noise starts at 6am. Office opens at 2pm so no point in trying to nab an early check in. But the apartment had everything needed for an enjoyable stay.
Stayed 4 nights in May 2022

10/10 Excellent

matt

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had a really nice stay thank you for your hospitality and communication. definitely want to come back 👍
Stayed 5 nights in Jan 2022

8/10 Good

Rochelle

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Stayed 7 nights in Sep 2021

8/10 Good

Allan

Business traveller
Liked: Amenities, property conditions & facilities
Could have been cleaner. Food stains on splash back in kitchen. Dust and human hair in and around the whole premises.
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unit was very spacious bed was comfy and staff welcoming. There was loud music every day we were there and the lounge was uncomfortable and could do with an upgrade.
Stayed 4 nights in Aug 2021

6/10 Okay

Roseann

Liked: Cleanliness, room comfort
Could not find Disabled access to Reception area.
Could not find disabled access to Reception area.Lucky I was not on my own. Washer and dryer was handy. Problem Washer needs to be balanced as it moved, shook and made a loud noise when spinning.As it is a front end load machine I could not stop it.Hope I didn't upset the people above me.
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good Location
Stayed 1 night in Jul 2021

6/10 Okay

Mike

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Not happy, Jan!
The unit was not clean; the screens and frames were dirty and some had holes and poor fitting. The book in could not be accessed until 2.00pm as the reception was closed. Car park spacing was tight and overall the location was noisy.
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice apartment.
Stayed 9 nights in Jun 2021

8/10 Good

Verified traveller

Stayed 4 nights in Jun 2021

8/10 Good

Yvonne

Liked: Cleanliness
Good apartments with a few challenges
Comfortable apartment with a full kitchen, which suited our needs. With the glass doors open at night to get natural airflow, we were often kept awake by music or noise from other apartments. The complex is also not far from the end of the airport runway, with the first plane taking off before 6am, so sleep was a little challenging. Although there is an elevator that goes to all apartments, there are about 8 steps at the front of the complex that need to be navigated to get to the elevator or you have to enter through the car park. We opted not to hire a car due to cost. The complex is located only a short Uber ride from downtown Cairns.
Stayed 10 nights in May 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Internet kept cutting out. Location at far end of Cairns. Got road view apartment which was noisy. Stayed for a week, needed to pay for extra toilet paper !!! (received 2 rolls). Parking was small, but great being under building. Pool area was lovely, but needs heating in winter months. Apartment was roomy.
Stayed 7 nights in May 2021

8/10 Good

Jennifer

Liked: Cleanliness, room comfort
Good location on the Esplanade.
Good location and good sized apartment. We were in a ground floor apartment so no view and not a lot of natural light, but that was ok as we didn't spend a lot of time there during the day. A good renovation would make this apartment great.
Stayed 6 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Nice sized apartment for 2 Adults and 2 Children. Good balcony and Pool. Our apartment was a little old and the doors on each balcony seemed a little tricky to lock and unlock. Very convenient having our own Washing Machine and Dryer as well as a full sized kitchen. We had other family members also stay in another apartment and had more updated furniture. Overall, a good place to stay if you prefer to be away from the hustle and bustle but still on the Esplanade.
Stayed 4 nights in Apr 2021

8/10 Good

Huu Phuoc

Liked: Cleanliness, room comfort
recommendation to friends
good location-staff helpful and friendly
Stayed 14 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Undercover parking was great and felt very secure. Pool was great. Next time i stay i will request a beach view as we had a little courtyard garden which was still nice but...
Stayed 7 nights in Feb 2021

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good quiet location with access to top end of Esplanade. Nice walk of flat 2:5km to Harbour and lots of dining options along the way. Great pool.
Stayed 3 nights in Dec 2020

8/10 Good

Mike

Liked: Cleanliness, room comfort
Recommended
The property is well located and maintained. I appreciated the room upgrade and friendliness of the staff. Will stay again.
Stayed 13 nights in Oct 2020

10/10 Excellent

Tash, Adelaide SA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
20 of us recently stayed at Northcove for my sister's 40th. The staff were lovely, and very helpful. The apartments are awesome, we were able to all get on the same floor. The pool area is great, we spent a lot of happy time there. I can't fault a single thing, will be back and CAN'T wait!!
Stayed 4 nights in Oct 2020
Response from Minh V on 27 Oct 2020
Hi Tash, I'm so happy to hear you enjoyed your time here at North Cove. Stay safe and we hope to see you all soon.

10/10 Excellent

Clare

Travelled with group
Liked: Cleanliness, room comfort
Nice break away
Good ,enjoyed our stay,lovely view restfull.
Stayed 4 nights in Oct 2020

4/10 Poor

David

Travelled with family
Disliked: Cleanliness
Comfortable stay
Apartment was spacious and reasonably comfortable. Good amenities, WiFi good, reasonable location (a car would be necessary to access shops and eateries), beds were very comfortable, free secure parking. Overall, the apartment was a a bit disappointing in its presentation. There was mould in the bathrooms, bathtub was dirty looking, soft furnishings were grubby (need to be deep cleaned or replaced), the TV is a bit dated (doesn't have all the options most people expect these days). Soundproofing from the apartment above is not adequate, loud noises from people above could be constantly heard. View from the apartment (#11) not very nice - car park or back of apartement was the choices.
Stayed 3 nights in Jul 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
Good value for money. Convenient location.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apt was great and for our family perfect. The only negative albeit small was the master bedroom had two twin beds pushed together Great pool and Dustin not only checked us in but helped booking us for two wonderful tours.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite & helpful. Pool area was lovely and amenities looked after.
Stayed 5 nights in Dec 2019

8/10 Good

Kerri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to waterfront and airport. Friendly and helpful staff at reception.
Stayed 4 nights in Dec 2019
Response from Minh Vu on 9 Dec 2019
Glad to have you stay Kerri Hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
We love the location and the very nice underground carpark
Stayed 5 nights in Nov 2019
Response from Minh Vu on 9 Dec 2019
Glad you enjoyed your stay

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & tidy, large enough to fit a big family. Basic sugar, tea, coffee there. no salt/pepper. Great big balcony with outdoor seating
Stayed 3 nights in Oct 2019
Response from Minh Vu on 9 Dec 2019
Thank you for staying and reviewing.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overlooking the esplanade was fantastic, it was the quiet end of the esplanade which made it more comfortable. Very close to the airport access. The only noise (when you are outside) is the occasional aircraft taking off, but inside the unit and the doors closed you did not hear it.
Stayed 3 nights in Oct 2019
Response from Minh Vu on 9 Dec 2019
Thank you for staying and the feedback.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent the only problem I had would be that I did not realize it would be in the flight path of airplanes, and I didn't like noise when I came back to relax at accomdation
Stayed 3 nights in Sep 2019

6/10 Okay

Pam, Perth

The address is given as The Esplanade, but a notice on the gate says that check on is Lake street (around the corner). Fortunately the cab driver hadn't driven off and re-loaded our bags and took us around. Two (short) flights if steep steps to negotiate with luggage to check in and then get to room is not a good start. Okay after that as we used a different entry. The apartment was clean but very dated. Seating not very comfortable. Beds not bad. Shower excellent. The information book advised that our rubbish had to be taken down to the bin in the basement car park or we'd be charged $50. Probably wouldnt t stay there again - we are a senior couple without a car and it's a long walk to facilities, although the waterfront location is good as was the view from the balcony.
Stayed 7 nights in Aug 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Room could do with a paint but clean and comfortable.
Stayed 3 nights in Aug 2019

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Got the room I requested for and was given the run down on tours to take.
Stayed 8 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I read the reviews for this property on Trip Advisor before booking and thought all would be good given the positive reviews. Can't fault the lovely pool area and grounds which are well maintained. The BBQ's were handy for a bit of home cooking in the evening. The layout of the one bedroom apartment was also good with the balcony a lovely place to sit to enjoy the afternoon sun. The bed was comfy. The kitchen was well stocked for cooking utensils and pots. Having access to a washer and drier was also great during our stay. But this is where the praise stops. Our flight from Brisbane was changed by Qantas and we arrived at the complex at 12.30pm. As as reception is closed from 12-2pm with no way of leaving our luggage securely or contacting reception we had to sit and wait for 90 minutes. Whenn reception did open we were then told your apartment is not ready. I appreciate the email signature from North Cove does say they are closed between 12-2 but your arrival time is something to bear in mind when booking. The apartment we were allocated was shabby and long overdue for a refurbishment. There were stains on the carpet, black mould in the bathroom and where the towel holder had been moved the original holes had been filled but not painted. The ceiling in the bedroom also had various marks over it, as did the bedroom walls. The apartment was at the rear of the complex on Lake Street which has continuous traffic.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
the property was spacious and clean the beds are not comfortable one of the hot plate element didn't work and reported everything else was in good order
Stayed 10 nights in Jul 2019