Lobby lounge

Reviews of Holiday Inn Cagliari, an IHG Hotel

4 out of 5
Holiday Inn Cagliari, an IHG Hotel
Viale Umberto Ticca, 23, Cagliari, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 139 out of 431 reviews" "
Rating 8 - Good. 214 out of 431 reviews" "
Rating 6 - Okay. 51 out of 431 reviews" "
Rating 4 - Poor. 16 out of 431 reviews" "
Rating 2 - Terrible. 11 out of 431 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mario

Business traveller
Liked: Cleanliness, staff & service
Easy check-in process and well located just a few minutes from the airport. Recommended for a quick stay.
Stayed 1 night in Dec 2023

8/10 Good

Mustafa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Eileen

Stayed 1 night in Sep 2023

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2023

4/10 Poor

Destemona

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I decided to stay for a night at his hotel so i could be near the Airport and enjoy the sun one more day in the pool. The pool was very dirty, the sunbeds the dirtiest i have ever seen. Carpets in the corridors very dirty and old, teared in some parts which can be easily trip hazard. Staff was very friendly. The restaurant had good food.
Stayed 1 night in Sep 2023

8/10 Good

Harald

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located near the airport but the only way to get there is by taxi, which costs at least 20 euros. Limited dining options nearby.
Stayed 1 night in Aug 2023

8/10 Good

Paolo

Liked: Amenities, property conditions & facilities
Convenient location
Stayed 1 night in Jul 2023
Response from Laura Pettinau - Holiday Inn Cagliari on 12 Aug 2023
Dear PaoloThank you for taking the time to tell us about your experience at Holiday Inn CAGLIARI.Best regards

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Jul 2023
Response from Laura Pettinau - Holiday Inn Cagliari on 12 Aug 2023
Dear AhmedThank you for taking the time to tell us about your experience at Holiday Inn CAGLIARI.Best regards

8/10 Good

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and convenient
Stayed 1 night in Jul 2023
Response from Laura Pettinau - Holiday Inn Cagliari on 13 Jul 2023
Dear Theodorethank you very much for your comment on the last stay at the Holiday Inn Cagliari hotel. Have a nice dayWarm regards

10/10 Excellent

Trevor

Great place
Stayed 1 night in Jul 2023
Response from Laura Pettinau - Holiday Inn Cagliari on 11 Jul 2023
Dear Trevorthank you very much for your feedbackBest regards

10/10 Excellent

Rohit

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from Laura Pettinau - Holiday Inn Cagliari on 6 Jul 2023
Thank you very much for rating your last stay at Holiday Inn Cagliari hotel

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Charlie

Stayed 1 night in Apr 2023
Response from Laura Pettinau - Holiday Inn Cagliari on 13 Apr 2023
Thank you very much for you precious feedback.Warm regards from Holiday Inn Cagliari hotel

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Paul

Stayed 1 night in Oct 2022

10/10 Excellent

Lazaro

Stayed 1 night in Oct 2022

10/10 Excellent

Suzanne

Stayed 1 night in Jun 2022

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
Disliked: Amenities
It was a room
Stayed 2 nights in May 2022
Response from Laura Pettinau - Holiday Inn Cagliari on 11 Jun 2022
Dear Jaqueline Thank you for leaving a comment about your recent stay experience at our Holiday Inn Cagliari. I am very sorry to understand that it has not been a totally positive experience and for this I do sincerely apologize. I hope that in the future you may reconsider to choose the Holiday Inn brand for your stay in the city or elsewhere in the world. Thanking you again for taking the time to rate our hotel, please accept my personal best regards.

10/10 Excellent

Noel

Stayed 1 night in Apr 2022

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Convenience and Comfort
Stayed 1 night in Aug 2021

8/10 Good

Nuno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Cagliari
Nice hotel with good quality facilities. It’s very close to the airport but a bit far from the center and the beach. Rent a car if you stay here because taxis are difficult to find and there is no Uber service in Cagliari. The pool is nice but there are not a lot beds available. Overall a good stay
Stayed 7 nights in Aug 2021

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were given a room. But when we went to the room, it was dirty, unmade, and stank. The night desk clerk was helpful but apparently there were “no clean rooms” according to the computer. He found one, but after our first room experience, did not feel very clean. The hotel aged, carpets are dirty, and the furniture old.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, friendly staff.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 1 night in Oct 2020
Response from Viridiana on 8 Oct 2020
Gentilissimo ospite, nel ringraziarla per essere stato nostro ospite e per averci lasciato un giudizio positivo, le inviamo i migliori saluti e la aspettiamo per un prossimo soggiorno. Viridiana Ferraiolo - Sales & Marketing Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the onsite restaurant was very good
Stayed 1 night in Oct 2019

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The hotel was clean and the staff were great. Very close to the airport too
Stayed 3 nights in Sep 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and reasonably close to the airport - need to take a taxi - but understand closest to the airport. A good pool to cool down and attentative restuarant service
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Depressing hotel
We stayed only one night because we had an early flight out of cagliari, only 5 min from airport. Depressing old hotel, Pool area dirty and lounge chairs with dirty spots i could not sit on them. First room we were given was hot and stuffy a/c was not working, requested to change room and i was accommodated. Restaurant was ok, staff were very friendly and cordial
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

christophe, Not convenient to the ski buses if you want to use

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Woman on desk was very friendly. We arrived before check in time and she suggested we used the swimming pool and other amenities. Had lunch in restaurant where again staff were very friendly and meal was very tasty.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel, excellent staff and services. Everyone was very friendly espevcially Luca, hes quite a caracter
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, very clean with friendly staff. Forgot to pack shaving gel and reception gave us a small packet free of charge. Very close to Cagliari centre, would definitely stay here again.
Stayed 4 nights in Jun 2019

10/10 Excellent

Gary, Bellingham, WA USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable hotel, great staff near airport! Arranged taxi for my early morning flight.
Stayed 1 night in May 2019

4/10 Poor

Lena

Disliked: Cleanliness, staff & service
Our tv did not work, front desk said I’m sorry!
Stayed 1 night in May 2019

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kapp in Cagliari
Easy check-in and check-out. The only hotel close to the airport, but still need taxi. No hotel shuttle. Food good. Quiet.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Would stay again
Hotel is great if you are on a business trip. However taxi ride to the city is about 15 mins by taxi approx €20
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for a short stay
From inside fully deserves the 4 stars, nice facilities and rooms and extrem kind personell. The location is not nice but convenient to the airport and the center of the city by car.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Hotel is as you would expect from a holiday inn. More catered to business travel than a holiday but was perfectly adequate for our stay in Sardinia.
Stayed 7 nights in Jul 2018
Response from Holiday Inn Cagliari on 31 Jul 2018
Thank you for your review, we appreciated you shared your comment with us.

10/10 Excellent

Vanessa, Robina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located for airport
One night stay as we had an early flight. Reception staff very helpful with quick checkin and assistance during our stay. Our room was comfortable, great shower. Pool was lovely to cool off in. Room is located near major road and we had a view of this but no problem for us. Nearby restaurant, 250m away is excellent and highly recommend.
Stayed 1 night in Jul 2018

6/10 Okay

Janice

Liked: Staff & service
Disliked: Property conditions & facilities
Not the best
Hotel is in an industrial area. Almost seems abandoned. Hotel was warm/hot. Our room window didn’t close completely and I don’t think the neighbors did as we heard him repeatedly slamming it trying to get it to close. Killed 3 mosquitoes in the room on different days. View across the freeway was a field with piles of rusted equipment. Beds were comfortable. Cleaning service good. Close to airport.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2018

10/10 Excellent

Tony, Gold Coast Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room and even greater staff
Desk manager Mario, could not have been more helpful from the moment we got there. Went out of his way to help with a car hire issue we had and other things. Other staff were also good, breakfast high quality and rooms very comfortable. Would highly recommend this hotel and we travel a lot.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Taxi service to the airport in the morning (4.30am) was extremely expensive. Almost 40% more than coming to the hotel from the marina Son Elmo. Maybe the hotel should look at who they are using. Otherwise the hotel was fine, nice dinner, with pleasant service.
Stayed 1 night in Apr 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018