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Reviews of Iberostar Royal Andalus

4 out of 5
Iberostar Royal Andalus
Urbanización Novo Sancti Petri, Playa Barrosa, Chiclana de la Frontera, Cadiz

Reviews

8.6

Excellent

Rating 10 - Excellent. 159 out of 341 reviews" "
Rating 8 - Good. 128 out of 341 reviews" "
Rating 6 - Okay. 40 out of 341 reviews" "
Rating 4 - Poor. 7 out of 341 reviews" "
Rating 2 - Terrible. 7 out of 341 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Kostas

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Everything nice but the bed. I asked for king size bed, got two singles stuck together, and they were sliding all the time. But everything else was great.
Stayed 8 nights in Dec 2023

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Rongchun

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Oct 2022

8/10 Good

Einar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

6/10 Okay

Niels

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late by 22 hours, was attended very friendly. the room given to me was Ok, clean. no desk, so for me a limitation. I work while on the road. I could hear the loud music in my room. this stopped by 23:00 I the early ours I could hear a person from a neighboring room throwing up. This was at 4 am in the morning. and the sleep was gone. In the morning when going to the toilet a cockroach was alive under the sink. I killed it. It sends a wrong impression to the guest. I decided to leave after breakfast.
Stayed 1 night in Sep 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* stay
Booked a 1 night all inclusive stay for my partners birthday. We had a beautiful suite with stunning views of the grounds and beach. The service from staff was fabulous as was the food. We loved it so much will be returning each year for her birthday.
Stayed 1 night in Jun 2022

2/10 Terrible

Sabina

Stayed 6 nights in Apr 2022

8/10 Good

lisa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good family adventure
Good family stay. Great pool facilities for kids and beautiful beach in front of the resort. Water facilities close way too early (around 7 -730PM). Large group of kids still playing and were asked to stop using some of the pools. Pool bar closes too early (around 6 - 7 PM) and main bar only open until midnight
Stayed 1 night in May 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the hot tub wasn't an extra charge, didn't like that all inclusive didn't even include water let alone wine or beer as a beverage with dinnee
Stayed 3 nights in Mar 2022

10/10 Excellent

Péter, Budapest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern hotel on a fantastic beach. The staff was friendly, the food was delicious with a wide variety.
Stayed 1 night in Dec 2021

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely nice place to stay!
Stayed 1 night in Nov 2021

10/10 Excellent

duygu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2021

8/10 Good

Moses

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very good hotel. Unfortunately not many parkings on site and the hotel's parking is rather small and it was completely full when we arrived. I had to park ovwr 15 minutes walking distance away
Stayed 3 nights in Jun 2021

6/10 Okay

Ms

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2020

8/10 Good

Ayaka

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Richard

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Packaged trip hotel
This hotel is ok... fun for children. Not too enjoyable for adults. Its a typical ”package trip” hotel.
Stayed 4 nights in Jul 2020

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very good overall, let down by a poor bedroom.
Very good facilities overall. Nice pools. Good location for beach. Good selection of food (buffet) but not all well made. Pool area is good, but once walking on dark coloured tiles (as opposed to the white textured type right next to pool) you have to be careful as very slippery. This should be corrected as telling 2-10+ year olds not to run when there’re playing isn’t always effective. Quite a few kids slipped over ending up in tears. Once in the pools, all seems good, no sharp bits noticed, clean etc Parking is on the street and can be quite a walk ....or you pay 15 euros per day for underground parking. Room (number 2017) was disappointing and finish was poor. Doors (all of them) didn’t close properly. Laminate floor was poorly installed so big gaps, AirCon didn’t work despite asking to get it checked. But it was quiet so that’s good. Had booked two twin beds, only got a room with one twin bed and a fold out bed - supposedly it was a room upgrade!? Overall, the majority of the hotel and its surroundings (if you want open empty beaches) is good, but the room was bad.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Great location, helpful staff. The hotel is bright, clean and spacious. Our room had everything you needed and was a good size, clean and comfortable. Would definitely stay there again.
Stayed 2 nights in May 2019

6/10 Okay

traveler, Cadiz

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was a nice hotel with nice staff, One problem for us was that our room was near the elevator, above lobby, and there was very loud music every night until 11:30 and I was there for a conference to was trying to work in the evenings. The second problem was there was only restaurant and it was a buffet. The breakfast buffet was good, but would have nice to have quiet, non-buffet, dinner options. The hotel is isolated, so not a choice to walk to local restaurants. Also, the safe cost 3 Euro per days.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent kids pools but annoying fountains were off for a day because apparently it was too windy. Huge variety of delicious food. Paid to use spa but steam room and showers weren't working which was annoying. Kettle borrowed from reception wasn't particularly clean. Requested a cot from expedia but had to re-request after checking in. Bed comfortable enough, if a bit hard. Given no choice of pillows though. Rooms have quite a lot of noise from other rooms/bathrooms. Not enough staff at the bar, so quite a lot of time spent queueing for drinks, i imagine because then All Inclusive guests will drink less.
Stayed 2 nights in Mar 2019

6/10 Okay

Patricia

Liked: Cleanliness, room comfort
Weekend am Iberostar Royal Andalus
The hotel was in off season mode but that information was not shared in advance. All of the pools were under construction which took away from the views of the Ocean. Only one indoor bar open. How to assure that we had an all inclusive room was also unclear. We paid additional money to upgrade to that level when we found out at the hotel The location is incredible and they provided two beautiful oceanfront rooms which made up a bit for the lack of pools operating and the pool bar being open. Front desk folks were great. Bartenders not very friendly or helpful. Only food option was buffet. Again I think it was because hotel was off season but this information should be clear somewhere maybe on their website. Rooms are very basic and could use some updating. Very clean and comfortable though. We were only there for the weekend because we also went into Cádiz for Carnival. Only a 1/2 hour ride and would recommend this if you are staying at the Iberostar
Stayed 2 nights in Mar 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 60th Birthday weekend at Royal Andalus
Fantastic weekend, Hotel kindly upgraded us to suites as it was my 60th. Food was great and weather was spot on. Would definitely come back again. Second time to this part of Spain and love it. Staff were really helpful except some of bar staff who refused to give my wife a nice glass for her gin because we were on normal all inclusive so a bit petty.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel. The staff were exceptional. The food was amazing..quantity and quality. Not sure it would suit me during high season but as an off season hotel right on the beach it was great. Had sun on the balcony for most of the day. Very relaxing break.
Stayed 3 nights in Jan 2019

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect getaway place to totally relax
everything was just right - cannot wait to go back
Stayed 5 nights in Jan 2019

10/10 Excellent

Razvan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply perfect vacation
We booked 5 days vacation end June18. As we arrived on Saturday at noon, hotel was very busy and the story seemed to start bad for us, as we got a partial view room on ground floor instead of the sea view room we booked. But this room, facing the nearby sister Iberostar hotel, was so nice and quiet, and ground floor offered us the chance to have our own lawn and yard to walk and relax on, that a negative point turned on a very positive one at once. Cleaning was top (regards to a cleaning lady, I think Lola or so, that was leaving chocolates with smiley notes), food very good, beach perfect, all perfect. Beware of the noisy family right wing, if you want to relax, better pick a room on the left side. We will definitely return.
Stayed 5 nights in Jun 2018

10/10 Excellent

Fraser, Great Missenden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities, fantastic staff, wonderful hotel.
Stayed 7 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

Dae, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room
Great hotel in a great location. Only problem was that the room seemed very noisy, lots of people appearing to move furniture, talking and walking up and down corridors
Stayed 2 nights in Jan 2018

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter break
Stayed for two nights, everything was straightforward, everybody was helpful. Room was spotless. Had half board, a great selection of food to choose from. It was a bit cool in bar and reception area could have done with a bit of heating at night time.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotwl
fabulous, amazing food, site on beach, staff.
Stayed 1 night in Nov 2017

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Located in a nice area. It is super clean. The indoor pool was closed during our stay when it was already cold season. Their bed was also not the most comfortable.
Stayed 1 night in Nov 2017

8/10 Good

Hicham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for beach/ swimming pool holidays
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Justo en frente a la playa, hermoso pueblo
It was great, the hotel is pretty and the service is fabulous.

10/10 Excellent

Charles, Gibraltar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
weekend break with family
Long weekend stay with daughter, son-in-law & grandchildren. Grand children had a whale of a time, good facilities for them & good activities team. Food at main buffet restaurant & a la carte restaurant very good, disappointed with some of the food at the beach chiringuito not up to standard of rest of hotel food. Would definitely go again with kids.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was not told about building work, went to hotel for peace and quite as bn before. On this occasion electric drills outside door in morning but worse could not sit on balcony as renovations were being done on there sister building next to us. Terrible noise until 6.00pm. On leaving was told I should he requested a change of room but was also informed hotel was full up. Cleaners start on rooms too early while still in bed.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
A vibrant resort
Nice resort but was too noisy at night but is understandable we happened to stay there during the festivities. I would imagine it to be a great place in summer due to its close proximity to the beach, lots of swimming pools, golf course and plenty of activities for the small and big kids. Breakfast has a great selection of food on offer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, excellent location.
35 years travelling the world as a journalist I have experienced good and bad hotels. This hotel ticks all the boxes for an enjoyable stay.

8/10 Good

alexandra, Nerja Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to relax
we enjoyed the food .the friendly staff and the fantastic beach.

4/10 Poor

Laura, Chicago

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Close to the beach but bed bugs
We stayed there 5 nights and every morning we woke up with bites. At first i thought it was mosquitoes since we both slept with window open but one night we slept with window closed and we both woke up with new bites. The beds are also uncomfortable since they do not have Full or King beds, they simply put two twins together and these move at night with body movement. The hotel was also not able to accommodate any activities for us since they only had activities for Germans.

10/10 Excellent

alexandra , Malaga Spain.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.great food and facilities.
We enjoyed our relaxing break at this great hotel.the facilities are top class.the food wonderful .enjoyed the night time entertainment and the beautiful near by beaches

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right pn the beach great food & value
Excellent maybe needs coffee making facilities and a few more english channels in the room but other than that perfect

8/10 Good

B&K, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Clean and Well positioned hotel
Upgraded to Jnr suite on arrival. Giuseppe at Reception very helpful and spoke perfect English. u/g parking 5 euros per night. Monica/Monique also very helpful provided pot of coffee for us in room.

10/10 Excellent

namma, spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter stay
Lovely hotel, excellent food. On beach ideal for summer holidays. High ceilings in public areas made for chilli ness in the winter months, heating was available in rooms. Local shops closed during out of season, there was only one cafe/bar open. Golf courses were gorgeous. You would need a car to get anywhere in the winter.