Ratings based on 26 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.4 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom coffs harbour

7 pm following Tuesday evening

Posted 19-Aug-2014
Pros: very clean, but for all the hassles not worth the charge,
Cons: place door atoppers.....
Location: very central to downtown
very impressed that the manager was waiting on the steps fur us,,,parking was a disaster...someone else had parked across our space...door slamming in the morning was an infernal nuisance.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Brisbane Bayside

We will definitely be back!

Posted 05-Aug-2014
Pros: Staff and facilities were clean and comfortable. The friendly disposition of the staff is impressive.
Cons: You can put softer pillows in the rooms. The ones we had were like sleeping on a slab of concrete.
Location: Many shops to visit along the main road, plenty of cafes and restaurants to choose from, but best of all, the hotel restaurant food and service was su
The room and the bed was so comfortable. Only one minor negative. That is the pillows were far too hard. You need softer pillows. Everything else was fantastic. The staff were friendly and pleasant. The restaurant clean and great food. When you say big breakfast, it is somewhat of an understatement, it is huge and great value for money too. We will certainly be coming back.
1 out of 5
by A verified travellerfrom Brisbane

Shocking

Posted 13-Jul-2014
Pros: Rooms were clean and comfortable
Cons: Service and especially after hour service. Restaurant availability or at least some arrangements for room service
Location: Great location but unfortunately it ends there!!!
Would never book there again. No staff around after 5pm. No TV working and no-one to help. Some hitch all over from night before but not rectified or mentioned on arrival. No on-site restaurant open apart from a few nights each week so check this first. Also not mentioned on arrival.
5 out of 5
Recommended
by Mikefrom Toowoomba

a very comfortable unit

Posted 25-Jun-2014 on Hotels.com
very pleased with the space, comfort & location.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 29-Apr-2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveller

nice n big

Posted 11-Apr-2014
comfortable dining chair, nice n big open area from kitvhen, dinning to living room. big balcony.
4 out of 5
Recommended
for Personal Event
by Margaretfrom Sydney

Great location

Posted 12-Jan-2014 on Hotels.com
Very convenient location. Close to shops, riverside walk, club/restaurant. Very helpful staff.
4 out of 5
Recommended
for Everyone
by Alanfrom Sydney

Good hotel in centre of Ballina

Posted 12-Jan-2014
Pros: Central location in Ballina
Cons: Wi-Fi should not be at additional cost !
Location: Centre of Ballina next to shops and riverfront
Good hotel in centre of Ballina next to all facilities and shops. Wi-Fi at additional cost only, which is disappointing.
4 out of 5
Recommended
for Personal Event
by Margaretfrom Sydney

Great location

Posted 11-Jan-2014 on Hotels.com
Hotel/apartments was in a great location, beside the river and close to shops and the RSL Club which was excellent for meals. It had a good café/restaurant where breakfast was available and we enjoyed walking on the nearby riverside path. The reception staff were always pleasant and very helpful when our luggage went astray and delivered it to our room when it arrived.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Dec-2013
Pros: Everything was user friendly and clean