Outdoor pool

Reviews of Nomads Byron Bay - Hostel

3 out of 5
Nomads Byron Bay - Hostel
1 Lateen Lane, Byron Bay, NSW

Reviews

7.6

Good

Rating 10 - Excellent. 74 out of 236 reviews" "
Rating 8 - Good. 80 out of 236 reviews" "
Rating 6 - Okay. 45 out of 236 reviews" "
Rating 4 - Poor. 23 out of 236 reviews" "
Rating 2 - Terrible. 14 out of 236 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nomads Byron 👍
Nice place nice location , only suggestion not have music playing in all areas of the facility couldn't find a quiet place
Stayed 2 nights in Sep 2019
Response from Ali on 18 Nov 2019
Hi and thanks for your review. We do find that music helps us to create at atmosphere for our guests and this is why we play it. If you pop down to reception however we can happily turn it down in reception to help you. Cheers, Nomads

4/10 Poor

michael

Disliked: Cleanliness, property conditions & facilities
Not good
Cockroaches all in the bedroom shower head was broken
Stayed 1 night in Aug 2019

10/10 Excellent

K

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and well set out. a fun, youthful and friendly vibe
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really lucky to be given an upgrade to my own room by Jordan. The noise was a bit loud on weekends due to the pub next door and people shouting while drunk in the corridors
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location ggggggggghhggghjfzyoxoyxoyxoyxoyxoyxoyxIf ohxohxpucphc
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend!
Was there 4 nights, great location just minutes from everything! Lovely air con and brilliant WiFi, clean crisp white sheets and thorough housekeeping staff. Lots of events, free food or cheap food of an evening on offer, free breakfast - loved my stay here!
Stayed 5 nights in Feb 2019
Response from Alex on 27 Feb 2019
Thank you so much for leaving your feedback with us, This is the type of review that makes all of our hard work pay off. We will pass this onto our team. Thanks again!

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
Great location... Wait to check in is ridiculous only 1 staff member... Amenities need a fix up and clean more often with so many people using it...
Stayed 1 night in Feb 2019
Response from Alex on 27 Feb 2019
G'day legend! Thanks so much for leaving your feedback with us. We are a very busy hostel but have over 5 staff on during peak check-in times and do apologize if this was not the case on your arrival. We have a self check-in service to alleviate the stress on reception and we encourage all of our new arrivals to use this service. Thanks again!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Check in was slow, machines didn’t recognise our booking code, queued to see the one girl available. You get a code number to open your room door. We had a delux room with bathroom. It was not worth the money we paid. Basic with stained quilt, air con that barely worked. After first day the code stopped working so we were up and down to have it reset. Location is good but apart from that if you are not a young traveller I wouldn’t stay here again
Stayed 1 night in Jan 2019

2/10 Terrible

camilla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no rooms available, even if it was paid for
when marcus came to check in. there was no rooms even if it was confirmed by hotels.com
Stayed 1 night in Jan 2019
Response from Nomads Byron Bay Crew on 18 Jan 2019
Hi Camilla, sorry to hear that your booking didn't come through to the hostel system. It is always best to confirm your booking with the provider 48 hrs before arrival especially when booked through a third party website. We are sorry for any inconvenience that this caused you for your trip to Byron Bay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Nomads Byron Management on 3 Jan 2019
Thanks for the 4 star review legend!!

2/10 Terrible

Amy

Disliked: Cleanliness, property conditions & facilities, room comfort
My sister and I checked in around 11pm (long after room cleaning is completed) to find that our private room hasn’t been cleaned since the last person used the room. Old used sheets, dirty socks on the ground. Not sure if vacuuming is a part of hostel room cleaning but that certainly wasn’t done. I was able to let that slide until I woke up the next morning and heard something moving in the bed area. The sheets sounded like they were sliding but nothing was hanging off the bed. I thought I was losing it until my sister and I saw the side of the bed moving and the white sheet on top moving with it. We tore the sheets off to make sure whatever living thing this was wasn’t within the sheets and was in the actual mattress. I have no idea what it was but I do know that I slept in that bed all night unknowingly! We told reception and a woman came up to our room to try and see it for herself. Of course the thing didn’t move but she took us downstairs and changed our room for us at my request. I doubt they truly took the situation seriously in terms of removing the bed from the room but I’m quite positive not every guest would have handled that as calmly as I did. Felt super gross there for the rest of my stay.
Stayed 2 nights in Dec 2018
Response from Lachy on 20 Dec 2018
Hi Amy, thanks for taking a moment to leave the hostel a review. We take all matters like this seriously and as you mentioned were able to upgrade you to a brand new room free of charge. We had our maintenance team pull open the mattress to check if there was anything but were unable to find any animals or indication that anything had been inside. Sorry that you got a fright and it wrecked your stay with us! We hope you enjoy the rest of your trip in Australia and no more incidents with critters : ) Safe Travels.

8/10 Good

kevin

Liked: Staff & service
Disliked: Property conditions & facilities
Good location but could of been better
The complex didn’t have a big or good enough area for parking my car for drop off and unloading and the one only lift was not working. They ran out of room cards , so we had to use a pass code ( which was problematic at best) for the first day and then only got one room card . We didn’t get room service or clean towels on the Saturday ☹️
Stayed 2 nights in Nov 2018
Response from Julian on 6 Nov 2018
Hello Kevin, thanks for taking the time to leave us a review. We're sorry to hear you couldnt find a suitable place to park your car. We have an elevator down to the carpark which may help you next time or you can temporarily double park at the front entrance. Apologies for the problems with your key's, over the weekend we were fully booked and unfortunately discovered we were low on key cards. As a hostel we dont offer room service but are more than happy to do what we can if we are made aware. Did you ask reception to have your room turned down? Again much thanks for the review, we hope you enjoyed your time here in Byron and wish you the very best for your journeys onward. Kind regards, -Julian

8/10 Good

vanessa, sydney australia

Liked: Cleanliness, staff & service, room comfort
I loved staying at nomads, the staff were all friendly, helpful and totally approachable. My only disappointment was that the spas were not working at the time of my stay and that was one of the reasons i chose nomads other other potential accommodations.
Stayed 3 nights in Oct 2018

8/10 Good

Elizabeth

Liked: Cleanliness
It wasn't bad! It was very bare bones. The front desk was very helpful with booking additional trips and so on. This is definitely a party hostel, so be ready for that. Other than that it was normal. Nothing out of the ordinary in a good way or a bad way.
Stayed 5 nights in Sep 2018
Response from Julian on 17 Oct 2018
Hey there Elizabeth, thanks for taking the time to leave us a review! We hope you enjoyed your time here in Byron and wish you the best for your journeys here in Australia.

8/10 Good

Emily

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, quite noisy but to be expected. King room was on the smaller side, although with a larger bathroom.
Stayed 1 night in Sep 2018

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amzing spot
Best spot in byron bay
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff! The place had a good vibe.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have never stayed in a hostel before and I had heard a lot of mixed reviews....but Nomads was excellent all staff were very helpful and everything was clean. Everything is within walking distance. Will definitely stay there again!!
Stayed 4 nights in Jul 2018

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Perfect location! So close to the beach, shops, Aldi everything you need! Majority of the reception staff were very helpful, we had a situation with another backpacker where we wanted to move rooms and this was sorted very quickly and without any fuss! Hotel is very clean, bathrooms are excellent, kitchen is also good (busy at times - but was expected). Large communal area, games room etc, Downside - have to pay for wifi
Stayed 4 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible Stay
Good location but the room is terrible. Stayed in a private ensuite room. The lights were dim, and room was dirty and dusty. The black-coloured furniture and carpet make the situation worse. Carpet obviously was not cleaned or vacuumed for a long time. Many bugs and cockroaches in the room. Will never stay here again!
Stayed 3 nights in May 2018

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
good
The hostel is very good and new. The mattress was not so comfy and also too noise, which disturbed my sleep during the night. The bathroom was good but also not too clean. The location is perfect!

2/10 Terrible

Disappointed, NSW

Disliked: Cleanliness, property conditions & facilities, room comfort
Bedbugs and 3am room interruptions
I stayed over the Easter weekend. Bed bugs in the bedding. Checked in new people into the dorm at 3am to wake everyone up. Worst experience ever.
Stayed 4 nights in Mar 2018

8/10 Good

Ezequiel, La Plata

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
good hostel
the hostel was good, but the room was smelly even the windows were the whole day open
Stayed 3 nights in Mar 2018

4/10 Poor

Brad, Gold Coast

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location - Filthy hotel
The location is great walking distance to everything unfortunately it took a turn for the worst after that we noticed cockroaches in the room ( which my partner is terrified of ) and the room that boasted a "King sized bed" was merely two rock hard singles pushed together, half my night was spent wedged in between the two beds.... not the best sleep i've had in a while...... At the end of the day I knew the risks of staying in a back packers so I was somewhat prepared for the countless screams and slamming of doors in the hallway but for the price we paid of $240 AUD for the night I think I will be staying elsewhere in the future.
Stayed 1 night in Mar 2018

8/10 Good

D, Australia

Liked: Staff & service, property conditions & facilities, room comfort
Nice atmosphere.
OMD! There was a naked bike ride on the last day I stayed here. Epic!
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Cheap accomodation and a surprisingly nice room. Would stay again!
Stayed 1 night in Dec 2017

4/10 Poor

B, Ballina

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
I've stayed here a number of times and it's normally quite good. However on this occasion it was very dirty. We paid $185 for a king room. The bathroom hadn't been cleaned and the mattresses were sagging. If you are going to spend this sort of money, go elsewhere.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Kind of A Mess
The staff was super friendly and helpful and many shops, the bus stop, and the beach were all within reasonable walking distance. The free breakfast was also great! However, the kitchen was filthy because nobody is adequately policed about cleaning up after themselves. I also moved into a room that had not been vacuumed and had not had sheets replaced from the previous tenant. They are also far too casual about all of the weed smoking that goes on at the property and the hot tubs were barely warm.
Stayed 2 nights in Nov 2017

4/10 Poor

Joseph, Sydney

Disliked: Cleanliness, property conditions & facilities, room comfort
Room smells like someone washed a dog in it
Nomads is local and convenient if you want to be walking distance to the hub of the byron nightlife and beach. However room 108 stinks. Not sure if it is the excessive number of sweaty, unclean boys who frequent it, or if someone took a pee on the carpet but the smell was overpowering. Had to breathe with my mouth open but even then it smelt like someone had washed their Labrador in the bath, used the carpet to dry their dog and then left the door closed and let the fetid smell steep and percolate for a summer month or two. Rank. Beds comfortable though, and I had the room to myself which was nice. Would have slept with balcony door open for smell mitigation, but street noise then too loud for sleeping! Overall stinky but (just) bearable.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Good for yungsters
Good backpackers place. I am sure youngsters are having great time there but for me it was a bit smelly and invasive.
Stayed 1 night in Aug 2017

2/10 Terrible

J

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good if you like sleeping in a nightclub
Loud, loud, loud. Glasses were being smashed outside my room. Very loud music and partying until the wee hours of the morning. My bed was two smaller beds joined in the middle, so there's a lump down the centre.

8/10 Good

Mohammad

Liked: Staff & service, property conditions & facilities

6/10 Okay

Jess, Melbourne

Liked: Cleanliness, staff & service, room comfort
Right in the centre of town!
Private room was clean and well maintained. Only downside was the room didn't have a private balcony as promised.

2/10 Terrible

Unhappy Guest , UK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The worst night of our holiday
Bed sounded like it was going to collapse, kitchen dirty, toilets closed in middle of night, very loud, (music and people), and over priced

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did the job
Private luxury king was quite nicely decked out, a hotel style en suite room. Central location, easy to find a bar/restaurant. A lot of noise through the night, but kind of par for the course in a hostel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy and close to town.
Stayed in a king room with ensuite was clean, tidy and close to everything had a decent t.v, fridge and air-con. Just note that it is a backpackers, banging doors and people talking in the hallways late at night and early mornings is expected but had a great stay would come back again.

2/10 Terrible

Lisa , brisbane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
The room was filthy & looked as though it hasn't been cleaned on our arrival with food scraps and sand on the carpet and benches. It also smelt strongly of cigarettes & was meant to be a non smoking room. The unisex toilet/ showers were dirty. The reception and lounge had a leaky roof. The staff weren't helpful or friendly. We were also kept awake all night by drunks having loud conversations in the corridors and slamming doors. This place was a complete rip off for $165 per night. Would not recommend or go back.

2/10 Terrible

Dan, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome to your nightmare.
Arrived, waited almost half an hour for reception service, received my room key. Upon arrival to my room, which was dirty, I noticed the air conditioner not working. After a service person attended and advised the unit could not be repaired at the time, I returned to reception requesting a change of room. The reception attendants response was "so the thing is, the manager isn't here so you'll just have to put up with it, come to reception tomorrow and only then we'll be able to tell you what we can do for you". Upon insisting to speak to the manager, the manager arrived at reception from the back office (the person at reception had lied to me). I was told that the hostel was booked out, its sister hostel booked out, that there were no fans and no options for me. I was then told I would be able to request a refund but it was unclear how long that would take. I packed my room and returned to reception to perform check out and receive my refund. The manager had left, the girl at reception only agreed to return the balance of my booking (and not Expedia's fees). When I explained to her that in Australia one cannot provide a "three quarters refund", the person at the front desk tried to explain to me that in fact it was slightly more than three quarters of the full amount. After a further argument, my fee was refunded, in three transactions. I ended up having to go 30KM to find accommodation, paid double and seriously tainted my holidays.

2/10 Terrible

Brenda , brisbane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It's a party backpackers not a hotel
Loud music played every night until 10pm and later the place was dirty and lounges in foyer ripped Fine if your bunking with friends but the couples room waste of money, very very basic for the price. Mattress thin and terrible, bathroom tiny, room dark, tap broken in bathroom, door handle broken to room. It could have been so much better if things were maintained properly I think property owners all about making money not about guest comfort or facility maintenance

6/10 Okay

AliGregory, U.K

Liked: Property conditions & facilities, room comfort
Great location but room could do with a little TLC
First thing to note is that this place has a hostel feel (not hotel) even if you book a private room. Expect the noise of banging doors and other guests arriving back in the early hours! Location is great and free underground parking is a definite bonus for Byron where parking is a nightmare! Room was comfortable enough with good A/C, fridge and en suite but just needs a few running repairs; the carpet in particular was a little trashed. Free Wifi is only available in reception, chargeable up in your room. All in all this place was fine for a 1 night stay but be sure to realise this is a busy, vibrant, young persons hostel before booking.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

ejordao

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't check in for 2 hours waiting computer reboot. They charge my credit card but was already paid by on Expedia. Have to wait 7 days for refund. Bedroom still have vommit from previous guest. Tv didn't work. Aircon didn't work and the bedroom didn't have window. Very very noisy at night on corridors . I understand it's a backpacker place but if u you offer the service and charge for private bedroom you have to provide the service. Shocking.

8/10 Good

Kiera, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! Had some a great feel to it, defo again

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
So scarcely. Toxic people uncontrollable at midnit