Ratings based on 82 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
100% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Families
by Greg from Vancouver, BC, Canada

Highly recommend this hotel

Posted 06-Apr-2015 on Hotels
Excellent, excellent location! I would highly recommend this hotel. Rooms are great. Only complaint would be that our room was never made up over the three days that we were there. Clean towels were left, but our room was never made even though we left the sign on the door.
5 out of 5
by Chantelle from Australia - QLD - Brisbane

Posted 27-Feb-2015 on Wotif
Pros: Great service and best location.
Cons: Nothing.
The staff were lovley and very friendly.
3 out of 5
by Jo from Australia - QLD - Brisbane

Posted 21-Feb-2015 on Wotif
Cons: Bed was gritty with sand
Facilities: Typical; Value: Average price; Service: Sufficient; Cleanliness: Grubby, Sheet had sand on them;
5 out of 5
by Debra from Australia - TAS - Hobart

Posted 12-Feb-2015 on Wotif
Pros: Location
Cons: Nothing!
Location: Perfect
Facilities: Home away from home; Value: Bargain; Service: Friendly; Cleanliness: Spotless; Ideally located just across fromt he beach. On the outdie the building looks really dated but the rooms are nicely renovated, fresh and clean.
5 out of 5
by Tom

This traveller left a rating score only Posted 01-Feb-2015 on Wotif
5 out of 5
for Everyone
by A verified traveller from Melbourne

Great updated hotel, perfect location.

Posted 27-Jan-2015
Pros: Pretty much everything!
Location: A few steps away from the beach, local cafes and shops. Fantastic beach, great for kids. Trip up to the lighthouse a great hike.
We really enjoyed our visit to the Bay Motel. It is the best positioned hotel in Byron Bay! So close to everything and opposite the wonderful main beach. The older style has been updated to a very high standard and we found our rooms very modern and comfortable with all new bedding, furniture and kitchen. We will definitely recommend to our friends and hope to stay again (in whale watching season next time!).
2 out of 5
for Families
by A verified traveller

Not worth the price!

Posted 16-Jan-2015 on Hotels
Not worth the price. Nowhere on the whole hotelarea (inside and outside) to sit down for a meal together as a family of four. Women in reception rude. Lucky (for the business) that her husband was nicer.
3 out of 5
for Families
by Alejandro from switzerland

Fantastic room Poor service!!!!

Posted 25-Dec-2014 on Hotels
The suite is well located and comfortable for a big family. Unfortunately the service is not whst you woyld expect when you are paying such an amount of money. We (including our children) felt "almost afraid to ask for anything". To the question: why was our room not serviced, the answer was: "we only chsnge the towels". To our question: could you recommend us a kayak provider, the answer was: "I don't use any of them".
5 out of 5
for Couples
by A verified traveller

Great location

Posted 17-Nov-2014 on Hotels
Great hotel, right across from the beach and really close to the main part of town. Friendly owners as well.
5 out of 5
for Everyone
by A verified traveller from Alberta, Canada

Great hotel on the ocean

Posted 14-Nov-2014
Loved it. Great place to lay our heads for a night. Middle of everything and oceanfront.