Ratings based on 154 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
71% of guests recommend
4.3 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Melbourne

Not what we expected.

Posted 21-Jun-2015
Not really a hotel or a B&B. Nice room, but not what we were looking for.
2 out of 5
by A verified traveller from Augsburg, Bayern

Kein Hotel. Nur Zimmer

Posted 30-May-2015
Schöne saubere Zimmer. Aber klein und ohne Schrank. Keine Rezeption und mit wurde sehr klar erklärt, dass es sich hier um ein privates Haus handelt und eben nur Zimmer vermietet werden. Vom Pool nichts gesehen und auch parken war schwer an der Straße. Ansonsten toll zentral gelegen.
2 out of 5
Recommended
for Couples
by A verified traveller

Not recommended.

Posted 27-Apr-2015 on Hotels
We are a Brisbane couple that travels frequently to Byron Bay. We usually stay in other Motel and lodges around the city, but because we didnt book in advance, one weekend we couldn't book at our usual accommodation and ended booking at Bay Haven. What we got was a pricey small room in a old balinese themed house which zero privacy. The room only had a small window (deluxe suite) that at times make you feel claustrophobia. There is no fridge in the room, so you have to share a fridge with other guests. Parking is non-secure outside the house. Bathroom smell and was covered with lime scale. No sight of the rainfall showerhead advertised. You can get better money value in the Motel across the street.
Comment from Hotel Management
04-Jul-2015 by Manager, Hotel Management
Sorry you were unhappy with our Guesthouse. The Deluxe is our most affordable, entry level room type with all the basic facilities needed. All our rooms have windows which do open to provide light and fresh air There is shared sunroom with view of the garden for all guests to use. We do have more spacious rooms and off road parking (grand and superior suites only). I was unaware of any smell/lime scale if so this would have been dealt with asap.
3 out of 5
Recommended
for Couples
by Robert from Austria

Teuer, luxuriös aber nicht sauber

Posted 26-Apr-2015 on Hotels
Sehr schöne Ausstattung, für den Preis aber lässt die Sauberkeit zu wünschen übrig. Schöne Lage in Byron Bay
Comment from Hotel Management
04-Jul-2015 by Manager, Hotel Management
Hallo Robert, Danke für die Bewertung. Leider haben Sie gefühlt die Sauberkeit ist nicht zu Ihren Erwartungen. Als ich beim Check-in und Ihr Upgrade auf die luxuriöseste Suite erwähnt, wissen wir nicht täglich. Wie ich mich erinnere, wenn nichts war ein Problem haben wir sofort handeln.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice but small

Posted 22-Apr-2015 on Wotif
Pros: Clean and very close to Johnson street
Cons: TV is super high on the wall and gives you a bad neck watching it
Was good, but very small rooms.... bit weird overall
4 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne, VIC

Very cosy and close to town and beach

Posted 17-Apr-2015
Exceptional service from staff. I enjoyed my stay.
3 out of 5
Recommended
for Everyone
by A verified traveller from Brisbane

Nice for a short stay

Posted 14-Apr-2015 on Wotif
The rooms were nicely designed and fitted out, however they are very small; inadequate space for luggage storage. Bathroom privacy is also a problem.
5 out of 5
by Tracey from Australia - QLD - Brisbane

Posted 24-Mar-2015 on Wotif
Pros: Perfect for 2-3 night get away, great location and nicely maintained
Cons: Would want more space and privacy if longer than 3 nights
Location: Close to everything
Facilities: Modern; Value: Affordable; Service: Go the extra mile; Cleanliness: Spick and span; Great host - very helpful and went out of his way to make sure we were settled and made the most of our time
4 out of 5
by Kyle from Australia - QLD - Brisbane

Posted 05-Mar-2015 on Wotif
Pros: Comfy bed & nice shower
Cons: Very small
Location: Close to everything
Facilities: Basic; Value: Unreasonable; Service: Go the extra mile; Cleanliness: Immaculate; Not easy to checkin after 5, no staff around & they are very strict, no other guest allowed & it did not feel private
3 out of 5
by Evelyn from Australia - QLD - Brisbane

Posted 01-Mar-2015 on Wotif
Pros: Location
Cons: Price for value
Location: Close to everything
Facilities: Nothing special; Value: Pricey; Service: Helpful, Polite; Cleanliness: Neat, Ceiling Fan very dusty; Bed only no seating in room. Small Clean shower and toilet, shower not water tight as rot in door framing.