Memorable hotel visit. Great view across harbour, really good buffet breakfast, spacious room but overall what marked this out over normal four star was the extraordinary staff. Everywhere, attentive, eager to help but not at all intrusive extraordinary courtesy . Such a pleasure .
The hotel novotel busan , is the best hotel , the location is near beach and subway station , is convinance for all the place in Busan for shopping and sightseeing and near food market too.Easy to find food restaurant.
This is how luxury should be! From a great view room to wonderful staff to a phenomenal spa - our bar is crazy high but we were thrilled! Way better than the dissapointing Shilla hotels in Seoul and Jeju!
Ron from Seattle
Located on Haeundae Beach, this 18-story resort is two blocks from the Busan Aquarium and 15 km (9 miles) from Oryuk …More
Very good price for todays Korean standard.
they have an excellent resturant for the western travellrs (business travvelers), it's bit pricy.
rooms are clean. i like this hotel and it's my favourite hotel in Pusan.
The hotel was a great price and in a perfect location. Short walk to the Metro Subway. Surrounded by shopping and tons of restaurants. Food Alley a few minutes away.
Seomyeon area is a great place to stay. Bang-for-the-buck, hard to beat this. The Western-Style room had an optimal layout. Plenty of room for 2 adults.
I would recommend printing a map to the hotel ahead of time.
My mother decided to join me on the trip last minute and Hotel Front Desk staff was so helpful to switch my room to a 2 single-beds room. In addition, they asked if we would like to have a connecting room for my nephew - I was so impressed by the kind consideration and accommodation of the Front Desk staff.
The Concierge was very helpful and hardworking. She assisted us with booking restaurant and provide useful information on taxi transportation. I had problem with my ankle and when I mentioned to the Concierge - she gave me a spray to ease my discomfort and brought ice (double bagged) to my room. I really appreciated her kindness and helpfulness.
I usually do not submit comment on my hotel stays. But I feel obligated to let others know about the kind and warm services that I received from Haeundae Grand. Keep up with the good work!
Getting there from Busan train station was quite easy. We just need to walk straight towards the beach from Haeundae Station, about 50m. Hotel lobby was located on the upper floors, staff had no problem communicating in English, checking in was a breeze. We were in for a big surprise as the room was bigger than expected with a queen size and super single size bed. Having stayed at a traditional house before this, I was grateful for the bed! Room has a living tv area and a big toilet and extra wash basin. We could see a little of the beach from our room. Hotel staff was responsive, I requested for an iron and housekeeping staff was at our door within 5mins. There is a food street just opposite the hotel and a few conveniences stores. Though the place was quite far from the places we visited, it was easy with the subway, we just add a bit more time for the distance. We had the best beef soup with rice near the hotel late at night too. This hotel is definitely worth the value, I would recommend to friends going Busan:)
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