This is how luxury should be! From a great view room to wonderful staff to a phenomenal spa - our bar is crazy high but we were thrilled! Way better than the dissapointing Shilla hotels in Seoul and Jeju!
Ron from Seattle
Located on Haeundae Beach, this 18-story resort is two blocks from the Busan Aquarium and 15 km (9 miles) from Oryuk …More
We booked the hotel for NYE 2013/14. The room was great. It was nicely decorated and had lots of special extra touches, like wine glasses, free blankets to use outside, hand warmers and great extra toiletries.
The best thing about the room however was the amazing view over Gwengali Beach and Gwengali bridge. This was especially special the next morning - as we were able to watch the sun rise over Gwengali Bridge - along with 10,000 people below us on the beach. I think we definitely had the best view.
The hotel gave us special vouchers for free breakfast, waterpark and coffees, which was a lovely surprise, though sadly we only used the coffee vouchers.
I would definitely recommend the hotel and I would love to stay here again.
The hotel novotel busan , is the best hotel , the location is near beach and subway station , is convinance for all the place in Busan for shopping and sightseeing and near food market too.Easy to find food restaurant.
Memorable hotel visit. Great view across harbour, really good buffet breakfast, spacious room but overall what marked this out over normal four star was the extraordinary staff. Everywhere, attentive, eager to help but not at all intrusive extraordinary courtesy . Such a pleasure .
My mother decided to join me on the trip last minute and Hotel Front Desk staff was so helpful to switch my room to a 2 single-beds room. In addition, they asked if we would like to have a connecting room for my nephew - I was so impressed by the kind consideration and accommodation of the Front Desk staff.
The Concierge was very helpful and hardworking. She assisted us with booking restaurant and provide useful information on taxi transportation. I had problem with my ankle and when I mentioned to the Concierge - she gave me a spray to ease my discomfort and brought ice (double bagged) to my room. I really appreciated her kindness and helpfulness.
I usually do not submit comment on my hotel stays. But I feel obligated to let others know about the kind and warm services that I received from Haeundae Grand. Keep up with the good work!
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