"Nice hotel, but the address on line was incorrect."
Staff was great, location was hard to find as address was incorrect in your add, we had to stop and call the office to get proper address. Our experience overall was good other than we found there was a smell in the room from some sort of cleaner, not sure what, the staff was not sure either. Beds comfortable, breakfast was good.
The people at the desk were very accommodating. They had booked us into the 2nd floor, and has no elevator, my mom has trouble walking and has to use a cane, when we checked in he said the rooms were full but when we can back at 3pm he had got us 2 rooms on the first floor . this was great .
we came to this hotel late in the evening as we had a bad time with another hotel in Syracuse,, the staff were friendly and nice we had been driving a long time and they made our check in quick and pleasent..they had a heated indoor pool with lots of towels and chairs if you wanted to just sit around there.. the rooms had big TVs, microwaves and fridges and comfy beds with lots of towels to and lots of hot water and pressure with soap and shampoo.. the breakfast was good to .. good coffee or tea or fresh orange juice,, bagels.. bread for toast or muffins..jams and cream cheese and peanutbutter.. cerals and doughnuts fresh fruit and the lady there was all ways filling the coffee pot ..and jugs up ..cleaning the place .. she kept the area very neat and clean clean and she would help you if you needed any thing. they have an excellent pub/resterant in the same parking lot called Tilted Kilt THE FOOD IS excellent and we walked right across the parking lot maybe 200 feet from the hotel door great resterant
As soon as we walked in the front desk receptionist was so friendly. (I think her name was Cindy)
She told us about if we need anything the hotel will provide them free. She told us about the complimentary breakfast and the Tuesday to Thursday night sundowner.
The room was clean and the fact that it had a fridge and microwave was awesome.
I would and will recommend this hotel.
Dale from Oshawa,ON
The Quality Inn and Suites hotel in Watertown, NY is located near several of the area's major attractions, including the …More
The staff were very friendly and accommodating. The breakfast provided was better then most 'provided' free breakfasts. I loved how the bread was individually wrapped to keep it fresh. And it was fresh. Fresh fruit salad was also appreciated. I loved the booths in the eating area, and the long table for larger groups.
We especially appreciated the individually wrapped cookies, in the afternoon, and the variety of teas provided 24/7.
Like I said, it was the little things that made such a difference. We will definitely go back.
Robyn from Ontario
Only Fairfield Inn & Suites by Marriott?? gives you confidence that your trip will be a success because we consistently …More
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