Family of 3 stayed 3 nights. First timers in San Francisco. Easy to get to and from the airport with free shuttle 24 hrs a day. Free wifi in lobby. We went swimming in the indoor pool. Lounged outside and watched aircraft landing and taking off. Nice place to walk along the sea wall. The staff at this hotel are all top notch and facilities are clean. It makes you feel at home the moment you arrive.
Chose to stay at the hotel due to its easy access to the airport as I had an early flight to catch. The service was good and hotel staff were very helpful and polite. Even though I had requested for an early-check in, due to flight delays i was only able to check in after the meeting and I feared that the almost 11-hr delay may have resulted in a room cancellation. I was glad to hear the person on the other end of the phone say that I still had the room. :)
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