Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews of La Quinta Inn & Suites by Wyndham Ft. Worth - Burleson

2.5 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 61 out of 113 reviews" "
Rating 8 - Good. 24 out of 113 reviews" "
Rating 6 - Okay. 20 out of 113 reviews" "
Rating 4 - Poor. 3 out of 113 reviews" "
Rating 2 - Terrible. 5 out of 113 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on 18 Apr 2024
Hi Sandra,We are glad you had a nice stay with us and appreciate this wonderful stay rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

6/10 Okay

sarah

Travelled with family and small children
The type of room I reserved is not the room I got. I ended up spending $50 more to upgrade and get a roll-away bed. The staff was nice about it, but it was disappointing.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 18 Apr 2024
Hi Sarah,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. We apologize for the inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

8/10 Good

bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on 18 Apr 2024
Hi Bryan,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience. We always welcome our guest's ideas and suggestions. We hope to see you very soon!

10/10 Excellent

asha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved a King suite, the rooms were really spacious. Breakfast for the morning had so many choice of breakfast items.
Stayed 4 nights in Apr 2024
Response from Sophia CSR on 10 Apr 2024
Hi Asha,I wanted to express my gratitude for the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to welcoming you back many more times.

6/10 Okay

Jade

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on 10 Apr 2024
Hi Jade,We are glad you had a nice stay with us, and we appreciate your rating and review. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

8/10 Good

tiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall stat
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 2 Apr 2024
Hi Tiara,Glad to hear that you had an enjoyable stay with us and that our team's dedication to providing exceptional service contributed positively to your experience. Your kind words are greatly appreciated, and we look forward to welcoming you back for another memorable stay in the future.

10/10 Excellent

Elizabeth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how coordinated and clean it is. The staff were very welcoming and friendly.
Stayed 3 nights in Mar 2024
Response from Sophia CSR on 2 Apr 2024
Hi Elizabeth,I wanted to express my gratitude for the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to welcoming you back many more times in the future

10/10 Excellent

Kyann, Wichita Falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a good option for a quick weekend get away , staffs were very nice.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 2 Apr 2024
Hi Kyann,Thank you for choosing our property for your weekend getaway. We're happy to hear that you found it to be a suitable option and that our staff made your stay enjoyable with their friendly service. We hope to have the pleasure of welcoming you back again soon for another delightful experience.

6/10 Okay

Lindsey, Edmond

Travelled with family
Liked: Staff & service
The staff was very friendly and welcoming. The hotrl was fine. Th Ed rooms could use some updating but for the price it was perfectly fine. Appreciate the shampoo/conditioner in shower!
Stayed 1 night in Mar 2024
Response from Sophia CSR on 29 Mar 2024
Hi Lindsey,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. We regret the inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

8/10 Good

tiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good overall
Stayed 1 night in Mar 2024
Response from Sophia CSR on 30 Mar 2024
Hi Tiara,We appreciate your understanding and are glad that we were able to resolve the situation to your satisfaction. Your satisfaction is important to us, and we look forward to the opportunity to provide you with an even better experience during your next visit. If you have any further concerns or feedback, please don't hesitate to reach out to us. We're here to ensure your stay is as pleasant as possible.

10/10 Excellent

ALEEM ANWAR, san antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good customer service.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 28 Mar 2024
Hi Aleem,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our customer service exceptional and our staff attentive. Your satisfaction is our top priority. We look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Anne, Amite

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient overnight stay, good breakfast!
Stayed 1 night in Mar 2024
Response from Sophia CSR on 26 Mar 2024
Hi Anne,Pleased to hear that your overnight stay with us was convenient and that you enjoyed the breakfast! Your satisfaction is important to us, and we appreciate your positive feedback. We look forward to welcoming you back for another enjoyable experience!

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice for my sons and myself.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 19 Mar 2024
Hi Jerry,Your satisfaction is our top priority, and we're thrilled that you enjoyed your time here. Thank you for choosing us, and we look forward to welcoming you back for another wonderful experience in the future!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, all the people that works there was very professional and efficient
Stayed 3 nights in Mar 2024
Response from Sophia CSR on 14 Mar 2024
Hi Jose,We are delighted to hear that you found our rooms to be impeccably clean and that our staff's professionalism and efficiency contributed to a positive experience during your stay. Maintaining a high standard of cleanliness and service is crucial to us, and we appreciate your acknowledgement of our efforts. Thank you for choosing our hotel, and we look forward to welcoming you back for another excellent stay.

10/10 Excellent

Shirley

Travelled with family, Travelled with family and small children
Liked: Amenities
I really likes how it’s a bit off of the highway but close to everything we needed.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 13 Mar 2024
Hi Shirley,Thrilled that our location worked out perfectly for you! Being just off the highway yet close to all the essentials is something we strive for to provide convenience and accessibility to our guests. Thank you for appreciating this aspect of your stay, and we hope to have the pleasure of welcoming you back in the future!

8/10 Good

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay. I arrived late and let the staff know so I didn't have an issue checking in. I went to my room and although it was very clean looking, I always wipe everything with gloves and disinfectant wipes. There was a "squishy" uneven, unsupported area of floor planks but no big deal. The part that grossed me out was there were some areas on the floor that looked to be blood stains, and because I am in the dental field where I clean blood with these types of wipes, I know that was blood (the difference in cleaning blood at work is that I have on protective gown, glasses, etc.). I contacted the front desk to inform them and since it was so close to check out time, it took a couple hours for the front desk person to get to clean the floors. Now, mind you, I didn't think he should have been the one to clean it and I wouldn't have had to wait if the Spanish-speaking housekeeper could have understood me well enough to clean it. The messed up part was that she was on her phone in one of the rooms she was supposed to be cleaning. Anyway, a couple hours later, the room was done. I had a good stay from then on. The breakfast was good, the area was clean. The water was warm/hot for showers. I stayed 1 night (although I slept so long Saturday upon arrival I considered it 2 nights). The area seemed safe and I had good parking spot and I liked I could see my vehicle from my room. The staff were kind. I think that Spanish-speaking housekeeper understood "puedes limpia el piso"
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 13 Mar 2024
Dear Guest,Thank you for taking the time to share your feedback with us! We are happy to know that you had a nice stay with us. We apologize for the shortcomings. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Michelle

Stayed 1 night in Mar 2024
Response from Sophia CSR on 26 Mar 2024
Hi Michelle,It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excellent

Danielle

Stayed 3 nights in Feb 2024
Response from Sophia CSR on 22 Mar 2024
Hi Danielle,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!

4/10 Poor

Joseph

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was terribly loud. At 5:30am the room above started pounding on floor that awoke us. They need better soundproofing. The breakfast was terrible. Eggs that were wet and barely tasted that they were eggs, orange juice was watered down so much it was hard to tell it was OJ. This place was nice, but for $200 a night it should have been much better. This shouldn’t be more than an $80 stay.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 25 Feb 2024
Hi Joseph,Thank you for taking the time to share your feedback with us! We apologize for the inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

6/10 Okay

T.J.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no hot water in my room. Staff seemed unable/unwilling to help or address the situation.
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 20 Feb 2024
Dear Guest,We sincerely regret for the inconvenience you experienced with the lack of hot water during your stay. Ensuring our guests' comfort is of the utmost importance to us. Please rest assured that we take your feedback seriously, and we will investigate the matter further to prevent similar occurrences in the future. We understand your frustration and appreciate your patience.

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very nice the personal was attentive, and the place was spotless, ill definitely go back.
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 20 Feb 2024
Hi Maria,Your kind words mean a lot to us, and we're grateful for your feedback. We can't wait to welcome you back for another enjoyable stay in the future. We're here to ensure your next stay is just as wonderful as the last!

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Feb 2024
Response from Sophia CSR on 14 Feb 2024
Hi Albert,Thrilled to hear that you enjoyed your stay with us! Creating memorable experiences for our guests is what we're all about, and we could contribute to your enjoyment. Thank you for choosing us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future.

8/10 Good

Lisa

Travelled with family and small children
Liked: Staff & service
pool
Stayed 1 night in Jan 2024
Response from Sophia CSR on 31 Jan 2024
Hi Lisa,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on 23 Jan 2024
Hi William,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

6/10 Okay

Eric

Stayed 2 nights in Jan 2024
Response from Sophia CSR on 8 Feb 2024
Hi Eric,Thank you for sharing your experience. We hope you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to see you again to deliver you a 5-star experience.

10/10 Excellent

Lynn

Stayed 1 night in Jan 2024
Response from Sophia CSR on 21 Jan 2024
Hi Lynn,Thank you for choosing us for your recent stay. It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

6/10 Okay

STEPHANIE

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
No Channel guide in Room for TV
Main issue for me was their was not a channel guide for the TV in yhe room. Receptionist was a bit rude when I asked her about it. She said you just have to scroll through all of them.
Stayed 1 night in Jan 2024
Response from Sophia CSR on 19 Jan 2024
Hi Stephanie,Thank you for sharing your feedback following your recent stay. We apologize for the inconvenience you experienced. This oversight does not meet our standards. We will address this issue internally to ensure better communication and service. Your insights are valuable in our continuous efforts to improve, and we appreciate your understanding as we work to enhance the overall guest experience.

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price the room was very nice. Bed was comfortable, it was quiet and relaxing and we comfortably walked to have dinner. Breakfast in the morning was also good. Overall a great experience.
Stayed 1 night in Jan 2024
Response from Sophia CSR on 17 Jan 2024
Hi April,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

8/10 Good

Linda

Travelled with partner
Stayed 1 night in Jan 2024
Response from Sophia CSR on 17 Jan 2024
Hi Linda,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

4/10 Poor

Jo Nell

Travelled with family
Disliked: Cleanliness, room comfort
Uggghh
Had to kill roaches in room 305 when we arrived and when we left. Not what I would expect from a La Quinta
Stayed 1 night in Jan 2024
Response from Sophia CSR on 15 Jan 2024
Dear Guest,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. On our behalf, we would like to apologise that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking the time to review your experience.

6/10 Okay

April

Stayed 2 nights in Jan 2024
Response from Sophia CSR on 28 Jan 2024
Hi April,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll stay here again Highly recommend it
Very helpful staff members
Stayed 2 nights in Dec 2023
Response from Sophia CSR on 10 Jan 2024
Hi Cesar,Thank you for sharing your positive experience with us! We're glad to hear that our staff members were very helpful during your stay. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

Candace

Stayed 1 night in Dec 2023
Response from Sophia CSR on 10 Jan 2024
Hi Candace,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sophia CSR on 2 Jan 2024
Hi Michael,Thank you for choosing us for your recent stay. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions in hopes of earning your business on future travels so that you can see our continuous improvement.

10/10 Excellent

Eric

Stayed 1 night in Dec 2023
Response from Sophia CSR on 31 Jan 2024
Hi Eric,It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has been renovated (may still be some going on) and it is bright and clean. Great lighting in the rooms and bathroom. Ate the breakfast it was good, nothing spectacular but hot and plentiful. Didn't visit the pool or workout room, but great clean place to stay if passing thru.
Stayed 1 night in Dec 2023
Response from Sophia CSR on 2 Jan 2024
Dear Guest,We are delighted to hear that you found our renovated hotel bright and clean, with great lighting in the rooms and bathroom. It's fantastic that you enjoyed a good, hot, and plentiful breakfast. We understand that the pool and workout room weren't visited, but glad to know that you found our hotel to be a great, clean place to stay when passing through. We appreciate your feedback and hope to welcome you back in the future

10/10 Excellent

Joshua

Liked: Staff & service, property conditions & facilities
Customer service was really good
Stayed 1 night in Dec 2023
Response from Sophia CSR on 31 Dec 2023
Hi Joshua,Glad to hear that you had a positive experience with our customer service! Providing excellent service is a top priority for us, and we're pleased to know that our team met your expectations. We look forward to the opportunity to welcome you back and provide you with another great experience.

10/10 Excellent

Wiley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sophia CSR on 31 Dec 2023
Hi Wiley,It is heart-warming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Joey

Travelled with family
Stay was great just neither of us able to sleep on the mattress
Stayed 1 night in Dec 2023
Response from Sophia CSR on 26 Dec 2023
Hi Joey,Pleased to hear that your overall stay was great. However, we apologize for any inconvenience you experienced with the mattress. Guest comfort is a top priority for us, and we appreciate you bringing this to our attention. We value your input and hope to have the opportunity to welcome you back for a more restful experience.

2/10 Terrible

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sophia CSR on 24 Dec 2023
Hi Anthony,We are sad to see this 1-star rating. We never want our guests to have such kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

2/10 Terrible

Richard

The hotel stay from hell
There was dogs barking next door and when we called they said the people were out and couldn’t do anything about it ! The alarm went off at four in the morning after we finally got to sleep and when I got up to use the bathroom no one had ever screwed on the cheep tolite seat and I landed on the floor so I told them about it and they said they would tell the manager but I never heard anything back ! Nice place 😡
Stayed 1 night in Dec 2023
Response from Sophia CSR on 24 Dec 2023
Hi Richard,We sincerely apologize for your experience at our property. This is generally not what our guests experience with us, and we hope you give us a chance to make it better for you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

6/10 Okay

Robert

Stayed 2 nights in Dec 2023
Response from Sophia CSR on 14 Dec 2023
Hi Robert,Thank you for choosing us for your recent stay. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions in hopes of earning your business on future travels so that you can see our continuous improvement.

10/10 Excellent

yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Property was well lit, staff was very helpful and friendly, room was clean and quiet
Stayed 1 night in Dec 2023
Response from Sophia CSR on 7 Dec 2023
Hi Yvonne,It's great to know that you found the property well-lit, the staff helpful and friendly, and the room clean and quiet. Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts. We look forward to the opportunity to welcome you back for another enjoyable stay in the future.

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sophia CSR on 7 Dec 2023
Hi Maria,It is heart-warming to see such a wonderful 10-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 Okay

Rose

Travelled with partner
The TV didn't work it would only be able to work on one station. It look like they were doing construction in the front lobby. Dust was everywhere.
Stayed 1 night in Nov 2023
Response from Sophia CSR on 30 Nov 2023
Hi Rose,We are sorry to hear about the inconvenience caused by these issues. Please note that your concerns have been passed on to our team. We hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, amenities
Everything was clean the room was very comfortable. Staff was very friendly and courteous.
Stayed 1 night in Nov 2023
Response from Sophia CSR on 28 Nov 2023
Hi Douglas,Thank you for your positive feedback! We are delighted to hear that you found everything clean, the room comfortable, and our staff friendly and courteous. It's our pleasure to provide a welcoming experience for our guests. If you have any specific suggestions or if there's anything more we can do to enhance your future stays, please let us know. We look forward to welcoming you back for another comfortable visit!

10/10 Excellent

Denise

Stayed 4 nights in Nov 2023
Response from Sophia CSR on 15 Dec 2023
Hi Denise,Thank you so much for the wonderful 5-star review about your recent stay. We are delighted to know that you had an awesome stay. Hope to see you very soon!

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sophia CSR on 21 Nov 2023
Hi Gerald,Thank you for the 10-star rating. We take great pride in serving our wonderful guests. We hope you come back and see us again soon.

10/10 Excellent

Martha Camacho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sophia CSR on 21 Nov 2023
Hi Martha,Thank you for choosing us for your recent stay. It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excellent

Diyang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, However --the in room tile using the white grout is white need frequent bleach to keep it white --the outer corner of the wall need to protected
Stayed 6 nights in Nov 2023
Response from Sophia CSR on 21 Nov 2023
Hi Diyang,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.