Ratings based on 235 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Louisville

Posted 08-Feb-2015
Location, location, location-- this place has it all. Rooms are spacious, clean, and comfortable. Staff are friendly and very helpful. Right across the street from Recoleta Cemetary -- safe and pleasant neighborhood.
3 out of 5
Recommended
for Couples
by A verified travellerfrom Toronto

Modest hotel in a great neighbourhood

Posted 06-Feb-2015
Pros: Location
Cons: More Englisg Tourist information
Location: great loacation
No Complaints staff very helpful. The breakfast is satisfactory nd adequate
3 out of 5
by A verified traveller

Posted 25-Jan-2015
This is an economy hotel, if you will. It is inexpensive and it shows. The drain in the shower was not working properly, and I could hear the toilet running once every few minutes, which was very loud. I also noticed many stains on the wall, which made me wonder about the source. The linens were very clean. The AC was working just fine. The breakfast buffet was alright, but not impressive. On the plus side, the staff was very friendly and helpful, and the location was great. If you are looking to stay in an inexpensive hotel that is in a desirable location and with low expectations, this is the place for you.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Fortaleza,CE

Hotel muito bom e bem localizado

Posted 20-Jan-2015
Pros: Localização e estrutura.
Cons: Preparo da equipe da recepção.
Location: Em frente ao Cemitério da Recoleta, rodeado e bares, restaurantes, cafés, shopping e farmácias.
Fomos muito bem recebidos, o hotel tem uma estrutura muito boa e é muito bem localizado. A equipe é bastante solícita, mas ficou a desejar quanto as informações, pois não nos informaram que faziam cambio (isso fez com que perdêssemos uma tarde inteira no banco, quando poderíamos ter trocados nossos reais por pesos no próprio hotel) e também no dia que pedimos que fizessem nosso agendamento no Sr. Tango, pois nos passaram uma valor 50% mais baixo e quase passamos um constrangimento no show. Sorte que tínhamos levado dinheiro a mais.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New York, NY

OUT STANDING HOTEL

Posted 27-Dec-2014
Pros: Location, fairly new hotel
Location: Location was near dinning and tourist attractions
This hotel was in a great location and outstanding customer service!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Key Biscayne, Florida

Great living at Urban Suites

Posted 20-Dec-2014
Pros: Centrally located in the heart of Recoleta. Nice room, excellent service.
Cons: None
Location: Centrally located. Restaurants around Urban Suites cater to tourists so they are good but more expensive than others at the same level.
It was a great experience staying at Urban Suites. Don't get disappointed by the narrow lobby. Maybe it was designed that way to give more space to the rooms, which are excellent.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel in Great Location

Posted 15-Dec-2014
Pros: Great bed and bedding, Very friendly staff.
Cons: Certainly, other upscale hotels have a great lobby, but the lobby of this hotel is small. Not easily improved though.
Location: Great neighborhood to eat and walk around.
Overall, very nice hotel in a very good neighborhood.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location in the heart of Recoleta

Posted 07-Dec-2014
Pros: Friendliness of the staff & great location.
Cons: Smaller & softer pillows.
Location: Visit Recoleta Cemetery, Weekend Fair, walk to the parks in Palermo & shop the lovely shops in Recoleta. Take a taxi to the San Telmo fair on Sundays
Staff welcomes you with a smile & tries to make your stay a very pleasant one. They will answer all of your questions, make suggestions & reservations. The staff is a wealth of information. We will stay here again. Rooms are comfortable & bathrooms are a nice size. Rooms are very clean.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Good quiet

Posted 06-Dec-2014
Good location and quiet even in the weekends. Plenty of local resturants to choose from.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Mexico DF

Bastante céntrico para turistear

Posted 26-Nov-2014
Muy bien ubicado, cercano a varios sitios de interés, buena combinación precio-calidad