Superior Room | View from room

Reviews of NH Buenos Aires Latino

4 out of 5
NH Buenos Aires Latino
Suipacha 309, Buenos Aires, Capital Federal

Reviews

8.6

Excellent

Rating 10 - Excellent. 311 out of 651 reviews" "
Rating 8 - Good. 247 out of 651 reviews" "
Rating 6 - Okay. 60 out of 651 reviews" "
Rating 4 - Poor. 17 out of 651 reviews" "
Rating 2 - Terrible. 16 out of 651 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Julio Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities
We loved the location and the staff were very helpful. It’s unfortunate the maintenance has not been great. Toilet seats are broken (in the two rooms we stayed) and tubs have been repainted with epoxy , which is starting to peel off.
Stayed 1 night in Dec 2023
Response from Julio Cesar on 5 Feb 2024
Dear guest,Thank you for your comments and evaluation.We hope to receive you again.Cordially,

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s a great place for a short stay. Very convenient location. The only issue is the maintenance (older hotel that needs quite a bit of repairs, including faucets and toilet seats that have been glued to fix rather than replaced). They have no power adapters. They told us to buy one if we needed it.
Stayed 2 nights in Dec 2023
Response from Julio on 23 Jan 2024
Estimado, Ante todo nos gustaría agradecerle el tiempo que ha tomado para evaluar su estadía en nuestro hotel. Esperamos tener la oportunidad de recibirlo en un futuro cercano. Cordialmente,

10/10 Excellent

Byron E.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Byron on 9 Jan 2024
Dear guest,Thank you for your comments and evaluation.We hope to receive you again.Cordially,

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent location, close to all the most important monuments, entrance to the sub and bus or off transport. They must correct the mattress and some damage in the bathroom
Stayed 6 nights in Dec 2023
Response from Roberto on 20 Dec 2023
Dear Thank you for your comments and evaluation.We hope to receive you again.Cordially,

6/10 Okay

MARBELLA, Orlando

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
My reservation was for a superior room and I was extremely satisfied with how spacious and conf tables it was. View from room was excellent. Staff was very friendly and always willing to help with dinning or shows recommendations. The only thing we did not like was the breakfast options since it was minimal.
Stayed 3 nights in Nov 2023
Response from MARBELLA on 20 Dec 2023
DearThank you for your comments and evaluation.We are greatly gratified that you have enjoyed our facilities and services .We hope to receive you again.Cordially,

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, safe and clean
Stayed 4 nights in Nov 2023
Response from Alex on 6 Dec 2023
Dear guest,Thank you for your comments and evaluation.We are greatly gratified that you have enjoyed our facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Bathroom
The shower had a drainage problem that filled part of the bathroom with water after you shower
Stayed 4 nights in Nov 2023
Response from Anonymous on 14 Nov 2023
Dear guest,First of all we would like to thank you for the time you have taken to evaluate your stay at our hotel.We hope to have the opportunity to host you in the near future.Cordially,

8/10 Good

Aleesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay! The location was super convenient and walking distance away from various places/activities. As a female solo traveler, I felt very safe here. The men at the door made sure I made it safely inside the hotel & when leaving. I would like to acknowledge one staff in particular, Eduardo. He made sure I knew to be mindful about wearing my cross-body purse in front of me before leaving out the hotel, I presume due to pick pocketers. This left a major impression on me, especially as a new traveler. Thanks Eduardo! My room was clean and they always did a good job refreshing the sheets & towels. I enjoyed the fresh fruit in the lobby. My showers were amazing! Hot & great water pressure. Only critique is that the furniture appeared outdated and wasn’t aesthetically appealing. Other than that, my hotel was exactly what I needed! Thanks for a great stay.
Stayed 6 nights in Nov 2023
Response from Aleesha on 10 Nov 2023
Dear guest,Thank you for your comments and evaluation.We are greatly gratified that you have enjoyed our facilities and services as well as our breakfast offer.We hope to receive you again.Cordially,

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place! Front desk people are the best. Thanks
Stayed 4 nights in Sep 2023
Response from JEFREY on 10 Nov 2023
Dear guest,First of all we would like to thank you for the time you have taken to evaluate your stay at our hotel.We hope to have the opportunity to host you in the near future.Cordially,

10/10 Excellent

Jacquelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! This hotel is in walking distance to all the sites! We loved being able to walk everywhere and have it as our base. The room was a lot bigger than I expected and the beds were comfortable.
Response from Jacquelyn on 12 Sept 2023
Thank you for your comments and evaluation.We are greatly gratified that you have enjoyed our facilities and services.We hope to receive you again.Cordially,

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice, but HOT!
It was a nice hotel generally. Unfortunately, it was an unusually hot week in Buenos Aires and they don't run the AC at this hotel during winter. It was crazy hot at night and the window only opened 5 inches. A good night's rest is the main purpose of a hotel and no AC when it's hot outside is no ideal.
Stayed 4 nights in Aug 2023
Response from Dear Guest on 12 Sept 2023
First of all, let me show you my sincere gratitude for taking your time to send us your feedback. I would like to apologize for not covering your expectations regarding the room you were assigned and the inconvenience that it may cause during your stay in our hotel. We would really hope you give us a second chance to welcome you back at the NHLatino hotel.

10/10 Excellent

Ladislao

Liked: Cleanliness, property conditions & facilities
Nice and modern
Stayed 1 night in Jul 2023
Response from Ladislao on 25 Jul 2023
Dear guest,Thank you for your comments and evaluation.We hope to receive you again.Cordially,

6/10 Okay

SERGIO, MIAMI

Travelled with group
Liked: Cleanliness
before booking I called the hotel to see if it was possible to have a 2 beds bedroom. But when I arrived they said it wasn't possible. The hotel is outdated. They didn't give us any VIP benefit.
Stayed 4 nights in Jun 2023
Response from SERGIO on 23 Jun 2023
Dear GuestWe regret on this occasion that we have not exceeded expectations and hopefully in the future we can make your experience successful.Regards,

10/10 Excellent

Wilfredo

Liked: Staff & service, amenities, property conditions & facilities
the house keeping lady,walter at fromt desk, the two new ladies at front desk the chef and the room service lady outstanding service
Stayed 11 nights in May 2023
Response from Wilfredo on 1 Jun 2023
Dear Guest,We appreciate your comment and appreciate your assessment. Your words make us proud of our work.We hope to receive you again.Regards,

10/10 Excellent

Christopher, Winchester

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All staff were very pleasant, helpful and and able to answer all questions.
Stayed 4 nights in May 2023
Response from Christopher on 10 May 2023
Dear guest,Thank you for your comments and evaluation.We are greatly gratified that you have enjoyed our facilities and services as well as our breakfast offer.We hope to receive you again.Cordially,

2/10 Terrible

Edwin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception stuff on the first day was terrible. Antonella was not very helping at all. Only after we told her we'd cancel our reservation and move to another hotel did she make something happen for us. The room itself was fine, with a great view; the cleaning was not that great. We had to beg for toilet paper a few times during out 10 days stay. No parking on site, had to walk about 7 blocks to get to and back from our rental car. First time that I find a hotel with no "make up mirror" and no tissue paper provided for its guests. Not "the worst" hotel, but not up to the prices they charge. It could be so much better!
Stayed 10 nights in Apr 2023
Response from EDWIN on 21 Apr 2023
Dear GuestFirst of all, let me show you my sincere gratitude for taking your time to send us your feedback. I would like to apologize for not covering your expectations regarding the room you were assigned and the inconvenience that it may cause during your stay in our hotel. We would really hope you give us a second chance to welcome you back at the NHLatino hotel. Yours faithfully

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from Anonymous on 16 Mar 2023
Dear guest,Thank you for your comments and evaluation.We hope to receive you again.Cordially,

10/10 Excellent

Ann

Stayed 1 night in Mar 2023
Response from Ann on 12 Mar 2023
Dear guest,Thank you for your comments and evaluation.We are greatly gratified that you have enjoyed our We hope to receive you again.Cordially.

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Beautiful room. Staff were great. Great location.
Stayed 2 nights in Feb 2023
Response from Terry on 8 Mar 2023
Dear guest,Thank you for your comments and evaluation.We are greatly gratified that you have enjoyed our facilities and services.We hope to receive you again.Cordially,

10/10 Excellent

Michelle

Travelled with partner
Liked: Staff & service, property conditions & facilities
Location, Location, Location
Stayed 2 nights in Mar 2023
Response from Michelle on 6 Mar 2023
Dear guest,First of all we would like to thank you for the time you have taken to evaluate your stay at our hotel.We hope to have the opportunity to host you in the near future.Cordially,

4/10 Poor

maria

Travelled with family
Disliked: Staff & service
La jefa de recepción, Bleman, es la persona más descortés con que me he topado en la cadena, en la que he estado en múltiples ocasiones. El hotel se quedó sin servicio de energía eléctrica y después de 24 horas si no exijo que me cambien de hotel me hubiera quedado ahí, a pesar que esta cadena tiene varios hoteles cerca de éste
Response from María on 27 Feb 2023
En primer lugar, nos gustaría agradecerle por tomarse el tiempo de comentar su estancia en el hotel NH Latino, para nosotros su feedback es fundamental para continuar en este camino de mejora continua. Lamentamos mucho lo sucedido ya que fue un corte externo al hotel. No pudimos cumplir con sus expectativas durante esta estancia .Esperamos que pueda darnos una segunda oportunidad de darle la bienvenida a nuestro hotel en un futuro cercano. Saludos cordiales.

8/10 Good

Gary, la verne

Stayed 1 night in Feb 2023
Response from Gary on 8 Mar 2023
Dear guest,Thank you for your comments and evaluation.We are greatly gratified that you have enjoyed our facilities and services.We hope to receive you again.Cordially,

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean, friendly choice for pre cruise accommodations. The nightly rate was great. The breakfast offering was very fresh and all the staff there was clean and professional, with smiles.
Stayed 2 nights in Jan 2023
Response from Dennis on 22 Feb 2023
Dear guest,Thank you for your comments and evaluation.We are greatly gratified that you have enjoyed our facilities and services as well as our breakfast offer.We hope to receive you again.Cordially,

10/10 Excellent

Stephen, Key West

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel, great breakfast, nice staff
Stayed 2 nights in Jan 2023
Response from Stephen on 30 Jan 2023
Dear guest,Thank you for your comments and evaluation.We are greatly gratified that you have enjoyed our facilities and services as well as our breakfast offer.We hope to receive you again.Regards,

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Jan 2023
Response from James on 9 Mar 2023
Dear guest,Thank you for your comments and evaluation.We hope to receive you again.Cordially,

10/10 Excellent

Xiao

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It is very close to the downtown business district, and the access is very convenient and safe.
Stayed 1 night in Jan 2023
Response from Xiao on 22 Feb 2023
Dear guest,First of all we would like to thank you for the time you have taken to evaluate your stay at our hotel.We hope to have the opportunity to host you in the near future.Cordially,

10/10 Excellent

Charles

Stayed 3 nights in Jan 2023
Response from Charles on 23 Jan 2023
Estimado Huesped, Ante todo nos gustaria agradecerle el tiempo que ha tomado para evaluar su estadía en nuestro hotel. Nos complace enormemente saber que hemos superado sus expectativas en esta oportunidad. Esperamos tener la oportunidad de volver a recibirlo en un futuro cercano.

10/10 Excellent

pierre

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel , very good location, staff very friendly. I will return
Response from Pierre on 14 Jan 2023
Dear guest,Thank you for your comments and ratings.We are pleased that you enjoyed our facilities and service.We look forward to seeing you on your next visit to Buenos Aires.

8/10 Good

JUNNOSUKE

Stayed 2 nights in Dec 2022
Response from JUNNOSUKE on 5 Jan 2023
Dear guest,We appreciate your comment and appreciate your assessment. .We hope to receive you again.Regards.

6/10 Okay

Kurniawaty

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This time was my second time check in. Why I didn’t get the same facility like free breakfast. When I book on Expedia there’s no option to choose
Stayed 1 night in Dec 2022
Response from Kurniawaty on 3 Jan 2023
Dear GuestWe regret on this occasion that we have not exceeded expectations and hopefully in the future we can make your experience successful.

8/10 Good

Hilda

Liked: Staff & service, amenities, property conditions & facilities
Great ubication
Response from Hilda on 27 Dec 2022
Dear guest We would like to thank you for choosing our Hotel during your stay in Buenos Aires

8/10 Good

Kurniawaty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Strategic location
Stayed 1 night in Dec 2022
Response from Kurniawaty on 22 Dec 2022
We would like to thank you for choosing our Hotel during your stay in Buenos AiresWe hope to welcome you back soon.

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, clean, could use a bit of upkeep in the bathrooms, and washcloths in bathroom. but very pleasant people.
Response from Mary on 21 Dec 2022
Dear Guest,Thank you for your comments and evaluation.We are very pleased that you have enjoyed our facilities and service.We look forward to seeing you on your next visit to Buenos Aires.Cordially

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

PEDRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and our room was not ready yet. The front desk attendant offered us an upgrade to a suite which was available immediately. The room was really nice and spacious with a separate living room. The breakfast was outstanding and hosted by a very friendly staff willing to take care of everything you may need. Centrally located steps from Obelisc, Teatro Colon and other main attractions. We had a great stay!!
Response from PEDRO on 2 Dec 2022
Dear GuestWe really appreciate your excellent comments, comments like yours provides with the esteem to continue in our daily effort. We hope to welcome you back soon, Regards,

2/10 Terrible

niurka

Disliked: Staff & service
Stayed 3 nights in Oct 2022

8/10 Good

Flavio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Flavio on 1 Nov 2022
Estimada Huésped, Gracias por suvaloración.Nos gratifica enormemente que haya disfrutado de nuestras instalaciones y servicio.Lo esperamos en su próxima visita a Buenos Aires.

10/10 Excellent

james

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2022
Response from James on 12 Oct 2022
Dear GuestFirst of all we would like to thank you for the time you have taken to evaluate your stay at our hotel.We are very pleased to know that we have exceeded your expectations in this opportunity.We hope to have the opportunity to welcome you again in the near future.

10/10 Excellent

Hermann Fezeu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic
Stayed 3 nights in Sep 2022
Response from Hermann on 13 Sept 2022
Estimado huésped,Gracias por sus comentarios y valoración.Nos gratifica enormemente que haya disfrutado de nuestras instalaciones y servicios como así también de nuestra propuesta de desayuno.Esperamos recibirlo nuevamente.Cordialmente,Analía

10/10 Excellent

roberto, salisbury

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, location, room and staff. Very recommended
Stayed 5 nights in Jul 2022
Response from Roberto on 28 Jul 2022
Dear Guest, We would like to thank you for choosing our Hotel during your stay in Buenos Aires. We hope we have accomplished your expectations. Our priority is to offer an excellent service and to provide the best experiences for our guests. We hope to welcome you back soon,

2/10 Terrible

Amelia

Stayed 1 night in Jun 2022
Response from Amelia on 4 Jul 2022
Ante todo le queremos agradecer el tiempo que ha tomado en evaluar su estadia en nuestro hotel. Para todo el equipo NH Latino es fundamental para continuar en el camino de la mejora continua. Lamentamos en esta ocasion no haber superado las expectativas y ojalá en el futuro podamos lograr que su experiencia sea exitosa. Saludos cordiales.

2/10 Terrible

MIE

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
When we checked in, we requested 2 beds room, but assigned 1 bed room. no hot water in shower. and water overflow from sink, so we had to change room. Flont desk staff said we need to wait for new key in old room, but waited for 30 minutes, nobody came up so I went to flont desk. He seems fogot about us. It was after 10pm... we are so sleepy and tired. Again, after we changed another room, he assigen 1 bed room even we requested sevral times.... and no hot water again. The flower is crucking, wall has holl. We never ever stay this hotel again.
Stayed 1 night in May 2022
Response from MIE on 29 Jun 2022
First of all we would like to take this opportunity to thank you for taking time to send us your comments. We would like to apologize for not covering your expectations regarding the points that you mention in your feedback. We hope you give us a second chance to welcome you back.

10/10 Excellent

Parvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were so friendly, they helped us to get our Covid test, help us to get taxi to airport. Breakfast was good . Room was nice and clean, location was perfect. We could walk to go see so many places.
View from the rooftop and swimming pool
Stayed 7 nights in Apr 2022

10/10 Excellent

Hugh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing time and everyone was very accommodating and kind and polite. We will definitely go back for sure.
Stayed 7 nights in Apr 2022

10/10 Excellent

vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and staff was great
Stayed 1 night in Apr 2022

10/10 Excellent

marisa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer Service, Tobias, front desk security service, all in general was excellent
Stayed 4 nights in Mar 2022

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2022
Response from Pablo on 10 May 2023
Dear guest,Thank you for your comments and evaluation.We are greatly gratified that you have enjoyed our facilities and services as well as our breakfast offer.We hope to receive you again.Cordially,

4/10 Poor

Carsten

Liked: Cleanliness
Disliked: Staff & service
Disappointing NH Latino/Tango/City
We received an email the day before, that NH Latino was not available anymore and we had been rebooked to NH Tango. Yet this information was wrong, because the booking was transferred to NH City, so we had to take another taxi and lost more time after a long day of traveling. We had booked a superior room with city view, which was obviously not the case anymore (see attached). After check-in I had to order towels and toilet paper from the room, neither one existing in the room and for the day of departure I asked for a check-out at 2pm, which the lady with much attitude at the reception desk first denied and only agreed to after I mentioned, that it is guaranteed as VIP access property … so overall a very disappointing experience with a 4-star hotel.
Our booked city view at the NH city hotel
Stayed 2 nights in Mar 2022

10/10 Excellent

Sylvester Monroe,, Columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 6 nights in Feb 2022

8/10 Good

Patricia

Travelled with partner
Liked: Staff & service, property conditions & facilities
they need to improve their customer service n the elevators need a big time improvement
Stayed 6 nights in Dec 2021