Exterior
Check availability

Reviews of Hotel Napoleon

3 out of 5
Hotel Napoleon
Rivadavia 1364, Buenos Aires, Capital Federal

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 108 reviews" "
Rating 8 - Good. 33 out of 108 reviews" "
Rating 6 - Okay. 33 out of 108 reviews" "
Rating 4 - Poor. 5 out of 108 reviews" "
Rating 2 - Terrible. 6 out of 108 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

5.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Gray

Stayed 2 nights in Oct 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Recomiendo este hotel. Muy buen precio y servicio. La ubicación es perfecta, cerca de todo en el centro de la ciudad.
Stayed 14 nights in Sep 2023

10/10 Excellent

Collette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really knowledgeable and friendly! The people of the area are wonderful and always smiling. Makes me feel like I’m at home!
Stayed 2 nights in Jan 2023

4/10 Poor

Perry

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel refused to respect the room rate provided to me by Expedia. Therefore, this hotel should be avoided. El hotel no respeto la tarifa suministrada por Expedia e impuso otra tarifa mas alta. Asi que se debe evitar este hotel.
Stayed 1 night in Nov 2022

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service
Bien situé, personnel très courtois et rapide, très propre.
Stayed 2 nights in Jul 2022

6/10 Okay

Liduvina

Liked: Cleanliness, property conditions & facilities, room comfort
They don’t have much experience with customer they aren’t friendly
Stayed 2 nights in Mar 2019

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsafe and awful
Unsafe and awful. Our taxi driver told us not to walk outside after about 6pm or we might be robbed at gunpoint. A noisy gang of teenagers hung out all night, every night, in the street at the lobby entrance. The hotel had removed all the knobs from the A/C units so you had to call the front desk every time you wanted it turned on or off. The hotel turned off all the power during the day and would only turn it back on at dusk. When I asked them to turn on the power before dusk, they refused. Breakfast consisted of little more than burnt and stale croissants. Staff was uncaring and unhelpful. Terrible hotel.
Stayed 4 nights in Feb 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great value, clean room, hotel tv had Netflix! Such a refreshing change from Spanish tv!
Stayed 3 nights in Feb 2019

6/10 Okay

David

Liked: Cleanliness
Stayed 7 nights in Feb 2019

8/10 Good

Haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Overall the hotel's location is not bad. Walks everywhere. The staff is wonderful. Helps with whatever it takes. The rooms are a bit old and so are the equipment. The walls are thin and you hear everything. The hotel staff helps restore peace when necessary.
Stayed 1 night in Oct 2018

6/10 Okay

Robert

Disliked: Property conditions & facilities
So so
Wifi is poor, breakfast is good, some receptionists look like not happy for working in Customer Service Department.
Stayed 3 nights in Jul 2017

10/10 Excellent

Peter , England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Very good position close to the train, not far from the city centre, plenty of restaurants near by just a great place to stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Brief Stay after Cruise
We stayed at the Napoleon for three nights after our cruise. For the price, it was a nice hotel. Rooms were clean, towels thin, and pillows hard. The staff was very nice and helpful, although there was no ice. Breakfast was good.

6/10 Okay

Vic, Palm Springs, CA

Liked: Cleanliness, staff & service
Great Stay
Close to Capital, Florida Street, and good restaurants

6/10 Okay

Thomas, Berlin

Disliked: Amenities, property conditions & facilities
Stayed 21 nights in Nov 2023

6/10 Okay

Martín

Stayed 1 night in Nov 2023

6/10 Okay

ramiro

Liked: Staff & service
on friday 11/03/2023, until 2 am the outside music could be heard very loudly, making it difficult to sleep.
Stayed 1 night in Nov 2023

4/10 Poor

María Emilia

Stayed 4 nights in Jul 2023

8/10 Good

MARCELO

Liked: Cleanliness, staff & service
Hotel antigo! Café da manhã Horrível
Stayed 3 nights in Apr 2023

10/10 Excellent

SEGADO

Stayed 1 night in Feb 2023

6/10 Okay

Makoto

Business traveller
Disliked: Property conditions & facilities
場所はいいけれど
比較的中心地に近く、ロケーションは便利。 フロントスタッフは英語が通じません。 エアコンは故障していました。別のビルの室外機に騒音が非常にうるさく感じました。 クリーニングのサービスはなし。バスタブはありますが、栓がないのでお湯はためられません。 インタネット接続はできますが、とっても遅くあまり使い物にはなりません。
Stayed 4 nights in Nov 2022

6/10 Okay

Ronaldo da Silva

Stayed 1 night in Jul 2022

6/10 Okay

JOAO VICTOR

Travelled with group
Liked: Cleanliness
Quarto bem simples, para ligar o ar condicionado tínhamos que ligar para a recepção para eles ligarem, porém o telefone do quarto não funcionava. Café da manhã extremamente simples, sem buffet. Todos dias eram servidos a mesma coisa com 2 meia luas, café, leite e suco industrializado. Sem nenhuma opção de fruta.
Stayed 7 nights in Apr 2022

6/10 Okay

José

Travelled with family
Liked: Cleanliness, staff & service
Foi bom , mas infelizmente Wi-Fi não presta , café da manhã não tem muita opção
Stayed 3 nights in Apr 2022

10/10 Excellent

Paulo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atende a expectativa
Dentro da proposta do hotel tudo muito justo, os quartos são velhos mas a cama e o chuveiro são muito bons
Stayed 2 nights in Nov 2021

2/10 Terrible

Lucas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Alejandra Marlene

Mejorar atención del personal.
La ubicación es rescatable en relación al precio. Desayuno pobre y en nada variable todos los días sirven lo mismo, pésima y desagradable atención por parte del personal a cargo de éste. No puede el pasajero por su cuenta desactivar el aire acondicionado lo que resulta molesto llamar a recepción que lo desactiven por el ruido molesto que emite.
Stayed 9 nights in Feb 2020

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio.
Muy cómodo, exelente servicio.
Stayed 2 nights in Jan 2020
Response from GRACE on 11 Feb 2020
MUCHAS GRACIAS!!!

6/10 Okay

Renato

Liked: Cleanliness, staff & service
Disliked: Room comfort
No geral foi boa. Mas achei o café da manhã um pouco "fraco" e a cama não era muito confortável.
Stayed 7 nights in Jan 2020
Response from GRACE on 13 Feb 2020
GRACIAS POR SUS COMENTARIOS, NOS AYUDAN A MEJORAR!!

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Muy buena atención del personal en general, excelente servicio de limpieza. Muy surtido y fresco el desayuno. Y la ubicación muy estratégica, pegado a Av. De Mayo.
Stayed 2 nights in Jan 2020
Response from GRACE on 11 Feb 2020
MUCHAS GRACIAS!!!

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Sin desayuno. Cuando no decia nada en la pagina ni tampoco cuando ingresamos.
Stayed 1 night in Dec 2019
Response from gf on 11 Dec 2019
Buenas tardes. El hotel tiene tarifa con y sin desayuno, desconozco que es lo que usted reservo puesto que no se identifica. Pero en las reservas que se hacen claramente las tarifas informan que servicios contienen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy buena experiencia a pesar que estuve pocas horas
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Me pareció un espanto!! Apenas ingresé a la habitación tenía olor a sucio, más precisamente a transpiración! Nosé si fue por la mugre de las alfombras o por el colchón, que cuando te acostabas se sentían los alambres de lo viejo que era!!! Las paredes muy sucias!! El desayuno mediocre! No regresaría!
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Buena ubicación, limpio, bastante espacioso, tranquilo. Deberían reemplazar algunos artefactos del baño que están deteriorados. Cómo balance positivo por su relación precio calidad.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
É o Momento de renovar hotel . Está bem localizado falta o resto para nos sentirmos em casa . Ofereço-me para renovar e decorar o hotel
Stayed 1 night in Nov 2019

10/10 Excellent

Marianne Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotell to a Nice price. Friendly people
Nice hotell to a very Nice price!
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
NOS COBRARON OTRO IMPORTE. EL DESAYUNO MALISIMO. LAS HABITACIONES REGULAR.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
La habitación acorde al precio. No me gustó la calefacción tan caliente. Tenía que dejar la ventana abierta porque me sentía mal. Dicen no se puede regular. No me gusto el mal olor del baño.
Stayed 1 night in Jul 2019

8/10 Good

maria elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable y bien céntrico ...!!!
Muy bien atendida y muy cómoda cama para descansar...!!!
Stayed 3 nights in Jul 2019

6/10 Okay

gaston

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Buena atencion Deberían cambiar la vajilla rota no da para un hotel asi
Stayed 1 night in Apr 2019

10/10 Excellent

CARLO A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estada
Não tenho nada a reclamar.
Stayed 11 nights in Feb 2019

2/10 Terrible

Patricia

Disliked: Property conditions & facilities, room comfort
Nunca mais ficaria
Hotel totalmente fora dos padrões. Ma conservação. LocAl perigoso. Café da manhã muito fraco. Fiquei com medo de ficar lá.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Disliked: Room comfort
Só pelo preço mesmo...
As fotos não condizem com a realidade. O preço, sem café da manhã, pelo que oferece o hotel, não é bom. Ambiente antigo, com aspecto de sujo no quarto. Atendimento ótimo.
Stayed 3 nights in Mar 2019

10/10 Excellent

Marianne Kristin

Liked: Cleanliness, staff & service, room comfort
Super stay
The staff was very helpful The hotell is in the city center
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel in a great area
Very Nice service !! The hotel i located in a great area
Stayed 2 nights in Feb 2019

8/10 Good

marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Ivan

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Jan 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel cerca del obelisco, en un barrio bastante tranquilo.
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2019